5/5
GoogleThe staff at Citywharf are very enthusiastic and Cassie is very considerate.
Trusted Agent profile · Tower Hamlets
Citywharf Property Investments Consultancy Limited Tower Hamlets reviews
★★★★★
150 reviews across 3 platforms
1 Laybourne House, Admirals Way, London, E14 9UH, Tower Hamlets, E14 9UH
Citywharf Property Investments Consultancy Limited's office in Tower Hamlets, at 1 Laybourne House, is rated 4.4 out of 5 across 150 reviews on three platforms, including 146 Google reviews rated 4.5.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat agent! Cassie was very helpful and courteous. Definitely recommended
1/5
GoogleAwful drivers. Recorded on dashcam using their vehicles as a weapon against other vulnerable road users!
Agent replied · 11 November 2024
Hi can you advise when and where was the incident? Our agents use public transport to conduct viewings.
5/5
GoogleSo impressed by their professional services particularly Enver has done an amazing job to assist the details
5/5
GoogleCassie was very patient and provided excellent service.
5/5
GoogleHave been renting through them for about 2 years now.. Everyone I have been interacting with - John, Riley & Bo - all of them super helpful, very prompt and friendly!
5/5
GoogleRiley from CityWharf has been brilliant and efficient that helps me to rent a beautiful flat. She help us with all our questions in a very timely manner. Give us best experience in renting and the flat is superb and comfortable. I would highly recommend! Thanks!
5/5
GoogleDollar Bay praises Yingcheng Xiao Keji
1/5
GoogleProperty management service is not good and does not care at all
Agent replied · 11 November 2024
Sorry to hear that, could you email us on pm@ukcitywharf.com to report the problems. We have dedicated in-house property management to deal with maintenance issues during tenancy. They aim to solve any urgent issues within 24 hours. It may have some delays during September peak season for Non urgent issues. Do email us the issues or call us on 02034882588.
1/5
FacebookUnethical behavior, and trying their best to treat badly the tenants. Finding all kind of excuses not to reimburse deposit and playing games with honest and nice tenants. Unbelievably bad.
5/5
GoogleMy agent was Cassie and I say was because unfortunately I could not get the flat that I wanted due to my current house contract ! From the first moment she was patient and easy going she went over her duty’s for me for which I appreciate …
5/5
GoogleMy agent is Riley. With her help, I managed to find a suitable house. During this period, the experience is very satisfactory, and any problems can be dealt with in time. This is a good rental experience.
5/5
GoogleThank you so much, Jessie! She's the most responsible agent I've ever met in London. She's always patiently answered my questions, even on weekends. She's also very kind! I'll definitely recommend her to everyone I meet.
5/5
GoogleGreat service. Renting a flat through Riley and she worked very hard to meet our requirements. She was always professional and happy to help - would definitely recommend
5/5
GoogleCassie showed me around and was very kind and patient. She really helped me find the perfect apartment and did negotiate on my behalf. She was also very quick to reply to any queries I had. I would definitely recommend this agency!
5/5
GoogleI had a great experience with Citywharf as a tenant, since the viewing, all the way through the tenancy and receiving my deposit back. Very professional company and everyone's accessible. Highly recomend!
5/5
GoogleI'm an overseas landlord, and I really appreciate the Citywharf team. I worked directly with Cassie, John, Annabelle, and Andy to rent out my flat. It was an amazing experience, and they were all incredibly responsible and helpful at all …
5/5
GoogleRiley, who was my agent did an amazing job helping me find the right apartment that’s within my budget and meets my needs. She was very patient and professional. Highly recommended!
5/5
GoogleDollar Bay praises Yingcheng Corgi
5/5
GoogleMy agent is Riley. All the letting process is very smooth and efficient! Thank you
5/5
GoogleI highly recommend Citywharf and in particular, Cassie - my lettings negotiator. She is highly knowledgeable, friendly and always on the end of the phone if needed. Highly recommended.
5/5
GoogleGreat service. Renting a flat through Riley and she worked very hard to meet our requirements. She was always professional and happy to help - would definitely recommend
5/5
GoogleCassie !! What an incredible agent. I have moved around London quite a bit in the past few years and I’ve never had such professional, smooth and fantastic service. Thank you for helping us out ! X
5/5
GoogleJessie showed me around my new rented apartment and patiently helped me apply for a gym membership. Thank you so much! The apartment recommendation was great!
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