Trusted Agent profile Β· Tower Hamlets

Citywharf Property Investments Consultancy Limited Tower Hamlets reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

150 reviews across 3 platforms

1 Laybourne House, Admirals Way, London, E14 9UH, Tower Hamlets, E14 9UH

Citywharf Property Investments Consultancy Limited's office in Tower Hamlets, at 1 Laybourne House, is rated 4.4 out of 5 across 150 reviews on three platforms, including 146 Google reviews rated 4.5.

Google logo

4.5 / 5

146

Reviews on Google

This office

Facebook logo

1.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

I am citywharf's landlord, so happy with the great team to manage my property,keep it up guys!πŸ˜ƒπŸ˜ƒ …

Jiao Β· 24 September 2025

5/5

Google

Cassie is incredibly proactive and quick to respond, as well as kind and helpful. I had a very positive experience with Citywharf and would easily recommend them to friends. Great job!

Dave Β· 16 April 2022

5/5

Google

Riley has been incredibly fast in replying to messages, easy to reach and very efficient in progressing our tenancy further.

Juraj Β· 16 April 2023

5/5

Google

Cassie at citywharf was the most incredible estate agent we’ve dealt with. She was responsive and attentive, helping us with all our queries. And she really went out of her way to negotiate the details with the landlord to make our move as easy as it could be. She’s so nice and so helpful. She really made us feel relaxed around the move so we could focus on being excited. I’d love to deal with her again - I wish all property management companies were this nice!

Grace Β· 12 November 2021

5/5

Google

Riley is my agency. She is excellent and brilliant. She helped me to rent a nice apartment. Thanks!!

Mengyao Β· 16 April 2023

5/5

Google

John Zhang is professional and trustworthy lettings and sales manager at Citywharf. Great rental experience with John.

Riyajun Β· 16 April 2023

5/5

Google

Cassie was extremely helpful with every step of renting, I would highly recommend, the experience was so stress free with Cassie on call whenever we needed.

Oliver Β· 16 April 2022

5/5

Google

During all the process of chosing the new flat, Cassie has been always super eficient, fast and easy to deal with! Many thanks.

Miguel Β· 16 April 2022

1/5

Google

Writing this review whilst considering opening a formal complaint to an indipendent body. …

Annamaria Β· 17 April 2024

Agent replied Β· 11 November 2024

Sorry to hear this Anna. As you have already went through the deposit dispute centre which is right thing to do. We are the letting agent for your tenancy and not the managing agent here. So we cannot help much on your deposit return as it’s kept with the landlord. Good luck with your deposit. Wish you fight it back.

5/5

Google

Riley Lin is helpful and patient. Her professional suggestions helped me a lot.

Andrew Β· 16 April 2023

5/5

Google

Cassie is a really helpful and nice agent. I had an excellent experience in renting a apartment within two weeks. Thank you.

Chloe Β· 16 April 2022

1/5

Google

Agent showed us a property despite the property already off market. Time waster

Anthony Β· 17 April 2024

Agent replied Β· 11 November 2024

Sorry for this, Mr Sin. If we were aware of this situation, we wouldn’t waste our time and yours. As you mentioned this is a market, things change in it. Good luck with your property hunt.

5/5

Google

Since moving into the house Riley recommended, my back doesn't ache anymore, my legs don't hurt, my feet aren't numb anymore, I can catch up with a motorcycle in one breath, and I don't even want to drink Six Walnuts anymore. I just absorb the essence of the sun and moon every day in the house Riley recommended!

Tous Β· 16 April 2023

4/5

Google

I have been using Citywharf service for 8 years. I’m satisfied with their service and professionalism so far.

Iris Β· 17 April 2025

5/5

Google

Cassie is an amazing agent, very patient and helpful, and commited to her clients. I really recommend her!

Abderrahmane Β· 16 April 2022

5/5

Google

Cassie has been very efficient. Thank you for keeping us so well informed during the moving out process!

Luke Β· 16 April 2022

5/5

Google

Cassie has been really helpful and kind. I have an excellent experience in renting my apartment in uk.

Aom Β· 16 April 2022

5/5

Google

I’d like to say thank you for Daisy and Ivan. Daisy helped me everywhere I turned to her. She is very friendly and open. Ivan fixed all the shortcomings in the apartment.

Ekaterina Β· 26 September 2024

5/5

Google

Excellent agency, I and my husband had a wonderful experience, Cassie is very helpful, responsive, and professional.

Diletta Β· 16 April 2022

5/5

Google

International student friends should still choose carefully and consider whether they can get their deposit back? Will the Chinese not cheat the Chinese?

Tom Β· 19 January 2025

5/5

Google

Cassie has been very helpful and responsive throughout the entire leasing process. I would highly recommend!

Sammi Β· 16 April 2022

5/5

Google

Cassie is an amazing agent. Very attentive to details and quick to answer any queries!

Maria Β· 16 April 2022

5/5

Google

I am happy with Daisy’ high quality service. She was very helpful and kind

Usmon Β· 17 April 2025

5/5

Google

Very good service provided over the tenancy period by John and the team, always responsive and polite. If will rent again,will defenitly consider them again.

Octavian Β· 13 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Citywharf Property Investments Consultancy Limited's Google reviews
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