Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
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5/5
TrustpilotRowland Blackmore - Exceptional Estate Agent
Rowland has been incredibly helpful throughout the entire process. He had all information we requested to hand and quickly replied to any additional queries we had. He was extremely efficient at processing our offer on the same day we viewed the property. He was very approachable and made us feel relaxed throughout the entire process. We would highly recommend Chestertons to any prospective tenants.
Cameron Β· 19 August 2021
Agent replied Β· 23 October 2024
Thank you for sharing!
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5/5
Trustpilot5-star Property Manager
5-star Property Manager: Olympia has been an outstanding property manager, always responsive and with great attention to detail, can only recommend. Thanks!
JR Β· 1 December 2024
Agent replied Β· 25 December 2024
Good morning, thank you for the great review. We appreciate the kind words and wish you all the best.
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5/5
TrustpilotDuring a recent management inspection
During a recent management inspection, Risida was super helpful. She was friendly, professional, knowledgeable and very efficient.
Maxine Β· 5 February 2025
Agent replied Β· 7 February 2025
Hi Maxine, thank you for taking the time to write a great review. We are so glad Risida was helpful, professional and knowledgeable.
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5/5
GoogleI currently rent a property with Chestertons and I really appreciate all the support they have given me so far, making everything smooth and efficient. They even went the extra mile to rescue me from being locked at my own house bringing a spare key in a moment of crisis. Special thanks to Ryan who was there to save the day! Iβm really thankful to all your dedication and client focus.
Daniela Β· 28 January 2024
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5/5
GoogleChestersons was great in helping me find a beautiful apartment. Kerl was a big help throughout by answering all my queries and the process of moving in (contract, deposit, documents etc) was seamless!! Would definitely recommend them for your real estate needs !!
Tanai Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Tanai,
It's great to hear that Kerl was able to offer such an exceptional service throughout the process! We wish you all the best in your new home, please don't hesitate to get in touch if you need any further assistance.
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5/5
TrustpilotI recommend Chestertons very highly
Chestertons have just let my flat and the whole process was a joy to experience; each department is efficient and helpful, and prepared to go the extra mile to reassure and smooth the journey.Iβm especially grateful to Simone Green, Tom Hadley and Ruth Peterson. ππ» Special thanks too, to Frances Boyt, who handled my call yesterday so well and set the tone for a super full management, looking after all aspects of my rental after move in day. Very highly recommended!
LAO Β· 12 June 2024
Agent replied Β· 23 October 2024
Hi LAO, thank you for your wonderful feedback. We're thrilled to hear that your experience with Chestertons was so positive. Simone, Tom, Ruth and Frances will be delighted to know they made a lasting impression. Looking forward to working with you!
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5/5
TrustpilotWould highly recommend
A very smooth and easy process thanks to Joanna at Chestertons. Great communication from start to finish with problems or concerns addressed promptly. Her friendly & professional nature really made us feel at ease with everything, and made the whole experience far less stressful. Thank you for finding us the perfect home, we would highly recommend going through Chestertons because of Joanna.
Nicki Β· 10 November 2021
Agent replied Β· 23 October 2024
Thank you for sharing!
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5/5
GoogleWorked with Kerl and he was very helpful, and easy to work with!
Jewel Β· 16 February 2026
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5/5
TrustpilotGreat help during tenancy renewal
Lavie and Alice were very helpful in renewing my tenancy. They efficiently coordinated with the landlords and ensured our needs were met. Thank you!
OR Β· 21 October 2024
Agent replied Β· 23 October 2024
Hi OR, thank you for your review. We're thrilled to hear that Lavie and Alice assisted you with your renewal and everything went smoothly. Best wishes!
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5/5
TrustpilotI recently had to do a docu sign and Iβ¦
I recently had to do a docu sign and I needed help.Niema was very understanding and helped me through the whole process.
Mrs Β· 18 November 2024
Agent replied Β· 25 December 2024
Hi Catherine, thank you for the positive feedback. We appreciate the kind words and wish you all the best.
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5/5
TrustpilotExcellent experience with Leusa
Leusa helped me find and move into my flat over the past 3 months. She has been the most lovely and caring agent I have worked with. It wasnβt a straightforward process as there was βcompetitionβ for the property I wanted to rent, but she communicated very well, during the offer process, and thereafter. Always available, answering questions fast, iterating with the landlord on my questions, but above all, I really felt she was transparent with me throughout the process and never tried to push me in any unreasonable way. Very happy to have met her!
Filitsa Β· 5 June 2024
Agent replied Β· 23 October 2024
Hi Filitsa, thank you for your kind words! We're delighted to hear that Leusa provided excellent support and care throughout your flat search. We'll pass on your appreciation to her. Best wishes!
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5/5
TrustpilotAmanda Goodman has been excellent
Amanda Goodman has been excellent. She has dealt with our account in a professional and efficient manner. We have had a positive experience since we have dealt with Chestertons.
Andrew Β· 26 July 2024
Agent replied Β· 23 October 2024
Hi Andrew, thank you for your feedback. We're glad to hear everything is running smoothly with Amanda and is on hand when needed. Please feel free to let her know if you need anything else.
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5/5
TrustpilotSince taking over as my propertyβ¦
Since taking over as my property manager Isaiah Samuels has been responsive and willing to work with me on any issues that arise. He is professional in his communication.
Chloe Β· 23 July 2024
Agent replied Β· 23 October 2024
Hi Chloe, thank you for leaving a review for Isaiah. It's lovely to read that he's been responsive and helped you with various issues. Please do let him know if you need anything else.
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5/5
GoogleI had an excellent experience with Chestertons Canary Wharf. Harrison was incredibly helpful throughout the process. He made it easy for me to find the perfect place to rent, and everything was handled quickly and smoothly. The service was professional and efficient from start to finish. Highly recommend!
Jezeem Β· 4 February 2025
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5/5
GoogleWe have just sold through Chestertonβs. I canβt rate them highly enough. Professional, smart and knowledgeable of the area. From marketing to sales, they were faultless.
Thanks to Rod, who handled the sale, and to Michael and to all the agents involved.
Itβs a tough market. If you need good, fair and solid professionals, look no further.
Richard Β· 24 September 2024
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5/5
TrustpilotDawn Cunningham is a superstar
Dawn Cunningham is a superstar. She found us a stunning place and organized everything perfectly for us to move in within a week!
Siri Β· 25 October 2024
Agent replied Β· 25 December 2024
Hi Siri, congratulations on your new home and thank you for sharing your experience with Dawn and the team. Wishing you all the best!
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5/5
TrustpilotRoni Bathaei was exceptional:)
Thanks so much to Roni we were able to secure our first apartment in Belsize Park in a really competitive rental market this year. Roni has been super patient, responsive and supportive throughout the process and went above and beyond to make things happen under a pretty pressing timeline. Thank you so much again Roni!
Hazel Β· 7 September 2022
Agent replied Β· 23 October 2024
Thank you Hazel!
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5/5
TrustpilotStav Nicola
We got our flat through Chestertons and Stav Nicola was our agent. Stav was super helpful and was hands down the best real estate agent we have ever worked with. We would use Chestertons again just because of the experience we had with Stav and we would not hesitate to work with him again. We could not have asked for more.
Luke Β· 10 November 2021
Agent replied Β· 23 October 2024
Thank you for sharing!
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5/5
TrustpilotThank you Ioana!
I contacted Ioana before our move-in into a Chestertons property and had a great experience, she was very kind and helpful.
Luca Β· 14 April 2026
Agent replied Β· 28 May 2026
Thank you, Luca! We're thrilled to hear about your positive experience with Ioana. Our team is dedicated to providing timely and helpful support, and itβs great to know that we met your expectations. Wishing you all the best in your new property!
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5/5
TrustpilotLeusa Ellis
Leusa is very helpful in finding me a good appartment in Pimlico .She is helpful patient and understands what I need.The whole experience is very smooth and fast. I really appreciate that
Yihan Β· 20 May 2024
Agent replied Β· 23 October 2024
Hi Yihan, thank you for sharing your experience and congratulations on finding a new home in Pimlico. Please do let us know if you need any further help. Wishing you all the best for the future!
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5/5
GoogleI recently sold a flat in Canary Wharf via Chestertons of Canary Wharf led by the sales Director Thomas homes and his team, Thomas did a great job and all went through smoothly, Thanks again Thomas Homes. Well done.
Peter Jenkins
Peter Β· 11 July 2026
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5/5
TrustpilotLandlord rental renewal
Niema Latif at Chesterton Renewals has been a wonderful contact for me to deal with. She has been extremely helpful and supportive throughout the rental renewal process.I really appreciate all of her help.
Karen Β· 29 April 2024
Agent replied Β· 23 October 2024
Hi Karen,Thank you for taking the time to write a great review and sharing your experience with Niema. Its great to hear how helpful and supportive she was throughout the process.We wish you all the best.Kind regards,Chestertons
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5/5
TrustpilotKerl Ellie was very helpful with every issue
I recently used chestertons and while there were many issues along the way, the issues were solved, and Kerl Elie was always available to help me, even over the weekend. I would recommend Chestertons to anyone trying to rent a flat!
Pedro Β· 7 November 2023
Agent replied Β· 23 October 2024
Thank you for your feedback Pedro, we're glad to hear Kerl was on hand to help you throughout the process. Please let us know if you need anything else.
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5/5
TrustpilotWe are glad to have Kate Bennettβsβ¦
We are glad to have Kate Bennettβs professional & friendly support to help us source and close the tenancy agreement of our first home in UK within 10 days. Her patient advice to this foreign family from Singapore made our relocation relatively smooth. Chestertonsβ online portal gives us clarity of step-by-step process and actions on contract and services. Nice job!
Jerry Β· 21 December 2021
Agent replied Β· 23 October 2024
Thank you Jerry for leaving your review. We are so pleased to hear this!
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