Trusted Agent profile · Tower Hamlets

Chase Evans Pan Peninsula Tower Hamlets reviews

4.7

★★★★★ Excellent

1,366 reviews across 3 platforms

Chase Evan Pan Peninsula, 1 Millharbour, London, E14 9XP, Tower Hamlets, E14 9XP

Chase Evans Pan Peninsula's office in Tower Hamlets, at Chase Evan Pan Peninsula, is rated 4.7 out of 5 across 1,366 reviews on three platforms, including 241 Google reviews rated 4.4.

Google logo

4.4 / 5

241

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,124

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great property manager

I can only speak on my experience but Aurora Li was the star of the show. Responsive, diligent, and attentive. If you get Aurora as your property manager then you’re in luck! - thanks for everything!

Ryan · 22 September 2025

5/5

Trustpilot

Edmond from Chase Evans Property…

Edmond from Chase Evans Property Management was very professional and helpful.

Aytek · 8 February 2023

Agent replied · 23 October 2024

Thank you for your review Aytek, glad to hear Edmond could help you.

5/5

Trustpilot

Very positive experience

Danish from the property maintenance team has been fantastic in supporting us with some maintenance issues with our property. The issues were dealt with very quickly and escalated where necessary to ensure a quick and satisfactory outcome. Communication regarding updates on our case was frequent, which was appreciated.Very impressed with the support we've received as tenants - thank you.

Ian · 31 January 2023

Agent replied · 23 October 2024

Thank you for your review Ian, glad to hear Danish could help you.

5/5

Trustpilot

Very good service!

Very good service! Mr Danish Ashraf is very friendly.

卢寅恺 · 6 April 2023

Agent replied · 23 October 2024

Thank you for your review, that’s great to hear.

5/5

Trustpilot

Chanelle Da-Silva is patient and always…

Chanelle Da-Silva is patient and always solve my problems effectively

Yiqing · 1 March 2023

Agent replied · 23 October 2024

Thank you for your review Yiqing, glad to hear Chanelle could help you.

5/5

Trustpilot

Chanelle has been prompt in all…

Chanelle has been prompt in all responses and resolved all issues

Pramod · 27 January 2023

Agent replied · 23 October 2024

Thank you for your review Pramod, glad to hear Chanelle could help you.

5/5

Trustpilot

Reliable and proactive

Chased me for the answer to ensure the instructions were issued on time making sure I avoided any repercussions.

Alex · 20 February 2026

5/5

Trustpilot

I have been a client for more than 6…

I have been a client for more than 6 years in total, with the last 4 years working with Kin Lee, who always demonstrates high professionalism and a willingness to help clients!

Gucci · 27 September 2024

Agent replied · 23 October 2024

Thank you for your review Gucci, glad to hear Kin could help you.

5/5

Trustpilot

Had a great experience with Aurora

Had a great experience with Aurora. She made the entire process of getting my deposit returned smooth and stress-free, handling every detail with professionalism and care. Thank you very much!

Ashika · 26 October 2024

Agent replied · 22 November 2024

Thank you for your review Ashika, glad to hear Aurora could help you.

5/5

Trustpilot

Matthew Lung from Property Management…

Matthew Lung from Property Management was very helpful and efficient

CC · 24 December 2024

5/5

Trustpilot

Kin Lee from the renewal is hard…

Kin Lee from the renewal is hard working and responsive

Danny · 29 April 2026

5/5

Trustpilot

Maintenance

I have a few maintenance issues in the flat I am currently renting. Kimberly Fernandes from Chase Evans East Property Management responded very quickly to my emails and had everything arranged for the contractors to have a look at the issues. She is very efficient and has been very helpful!

Tas · 30 September 2023

Agent replied · 23 October 2024

Thank you for your review Tas, glad to hear Kimberly could help you.

5/5

Trustpilot

Great service

Great service, I'm a client for 5 years already, special thanks to Kin Lee

Gucci · 14 September 2022

Agent replied · 23 October 2024

Thank you for your review Gucci, glad to hear Kin Lee could help you.

5/5

Google

I have rented out my apartment through Chase Evans for a number of years. Once again, when the previous tenant moved out they managed to ensure a minimal gap between tenancies. Darnell at the Pan Peninsula office was extremely helpful and efficient.

Ken · 26 March 2024

Agent replied · 22 October 2024

Thank you for your review Ken, glad to hear Darnell could help you.

5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property Management is very courteous, prompt and helpful

Himanshu · 30 November 2022

Agent replied · 22 November 2024

Thank you for your review Himanshu, glad to hear Danish could help you.

5/5

Google

A huge thank you to Stephanie Dang for a wonderful experience, Stephanie Dang was exceptional and assisted us when we needed it most. Very professional and reliable, communication throughout the entire process was great. Conducted the property search and was very patient and helpful so we are very grateful for her help and advice. Very sharp, polite and highly recommended.

Rita · 24 October 2019

5/5

Trustpilot

Great experience!

I have just renewed my renting contract for another year. The process was very smooth and quick, which I really appreciate.I'd like to mention Hanna Ganobis​​​​, Renewals Negotiator, who ensured great communication throug the process and super quick responces!Thank you!I sincerely recommend this Agency.

Anastasia · 8 February 2024

Agent replied · 23 October 2024

Thank you for your review Anastasia, glad to hear Hanna could help you.

5/5

Trustpilot

Georgia at Chase Evan’s

My house viewing with Georgia at Chase Evans went very well. She kindly explained all the processes of the house and took me around. If even viewing went so smoothly, I'm sure other processes will be easier.Thank you.

Ebru · 5 June 2024

Agent replied · 23 October 2024

Thank you for your review Ebru, glad to hear Georgia could help you.

5/5

Trustpilot

Renewals coordinator, Dainik did a…

Renewals coordinator, Dainik did a great job!!!

Alice · 18 May 2026

5/5

Trustpilot

Special thanks to Kimberly.

I have been a tenant at Chase Evans' property for some time now. I would like to express my appreciation to Kimberly Fernandes, East Property Management. She was very supportive with the recent issue I had with the maintenance of my apartment. She offered great solutions.

Devons · 23 December 2023

Agent replied · 23 October 2024

Thank you for your review Devons, glad to hear Kimberly could help you.

5/5

Trustpilot

Danish A

Our property manager Danish A. has been extremely helpful and communicative since his very first day in role. He has solved several problems promptly. Thank you, Danish. Lynsey A.

Lynsey · 29 October 2024

Agent replied · 22 November 2024

Thank you for your review Lynsey, glad to hear Danish could help you.

5/5

Trustpilot

Positive Experience

Kin was our account handler and did a stellar job of keeping us up to date on our contract! Would work with him again no problem - Paul

Paul · 31 January 2024

5/5

Google

We were moved in to a 1 bed flat a week ago. All great. Darnell was very helpful and knowledgable concerning the appartment which made our choice even easier. He was also easy to reach concerning any problems and happy to provide us with more info. If you plan to rent with chase evans we can happily recommend Darnell.

Dominika · 10 January 2020

5/5

Trustpilot

Renewal of tenancy was made seamless…

Renewal of tenancy was made seamless with great help and support from Madison Feng. This is especially important for people like us who are not in the UK. She was attentive and sensitive to both the tenant and landlord. Gave us peace of mind that it will be handled professionally and on time. Thanks once again!

Singaporean · 2 March 2023

Agent replied · 23 October 2024

Thank you for your review Singaporean, glad to hear Madison could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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