5/5
GoogleThe apartment is nice, tidy, and large, but it does not have air conditioning. The receptionist was helpful and helped us if we needed anything Thanks akil
Agent replied · 25 October 2024
Thank you!
Trusted Agent profile
Capital Stay reviews
★★★★★
141 reviews across 2 platforms
Capital Stay, Level 37, One Canada Square, Canary Wharf, London, E14 5AA, Tower Hamlets E14 5AA
Capital Stay's Tower Hamlets office at Capital Stay is rated 4.8 out of 5 across 141 reviews on two platforms, including 114 Google reviews rated 4.9. Checked 9 October 2026.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Google5/5
GoogleTotally loved my stay. Great young man on reception ( Akil ) was really helpful and welcoming. Fantastic apartment, really comfortable and with a fantastic view. Everything I could need for my stay. I’ll definitely stay again
Agent replied · 25 October 2024
Thanks for the wonderful review Fiona! We look forward to be welcoming you again in the near future! -Akil
5/5
GoogleMy stay at the apartment was simply wonderful. Akim personally checked me in, which was a lovely touch. I highly recommend it.
Agent replied · 25 October 2024
Simply wonderful hearing about your time here! We are pleased with your satisfaction and hope to see you again soon.
5/5
GoogleVery conducive and clean,check in wasn’t difficult and the representative (Akil )was so helpful. This location is also close to so many places in London,I will recommend.
Agent replied · 25 October 2024
We are glad to know you enjoyed your stay with us. Hope to see you soon!
5/5
GoogleVery nice, modern and spacious apartment with a great view. The staff is very friendly and helpful, special mention for Akil! I highly recommend it!
Agent replied · 25 October 2024
Thank you for the mention and recommendation, Giovanni. We will let Akil know. Our team is glad to see you were pleased with your stay.
5/5
GoogleThe service received from the proprietor is nothing short of a concierge at a 5 Star Hotel. The most courteous, helpful, customer service orientated agent I have come across. I think he prefers keeping his guests happy over profit! An honest man and a jewel of a man.
Agent replied · 25 October 2024
Thank you for your kind words and we hope to welcome you soon!
1/5
GoogleWould not recommend, parking is not at accommodation and had to pay for 3 days when my stay was less then 40hrs. rooms are small with no Ariel for TV. Curtains to small so room is light at night and loud neighbours definitely won’t be returning!
5/5
GoogleAbsolutely brilliant stay… Akil looked after us exceptionally well, from helping us find reception, our parking space & nothing was too much trouble. Their communication was superb.
Agent replied · 25 October 2024
Thanks for leaving us a review Fiona, we are happy to hear you enjoyed it.
5/5
GoogleThe place is amazing very clean with the best view ever. A lot of restaurants, shop and entertainment around. And the best thing the tge bus and train station is just located beside.. This place is absolutely lovely.. And I was very well welcoming.
Agent replied · 25 October 2024
Thank you for your feedback, we hope to welcome you back soon!
5/5
GoogleCapital stay took great care of us! The apartments were spacious, the views were fantastic and the service was all top notch!
Agent replied · 9 December 2024
Thank you so much. Hope to see you again soon. Zak
5/5
GoogleAhmed from Capital Stay has been a very good agent. They have been very professional, prompt and always helpful. My experience with them for last 6 months has been great. Definitely recommend them again and look forward to continue our partnership
Agent replied · 9 December 2024
Thank you for review, i'm glad you enjoyed our services and hopefully in the future we are the go-to choice for you when you expand your property portfolio!
5/5
GoogleGood experience, the room is tidy and clean, the environment is good and convenience. The staff is very responsive and helpful. I will definitely come and reserve the flat again.
Agent replied · 25 October 2024
Thank you Lily for those nice words ! Really happy to hear that you enjoyed your experience, Looking forward to welcoming you again ! Nawfal
5/5
GoogleGreat stay, very affordable and highly recommended them, they are friendly staff and will help if you need any, and the rooms were very nice, will be using them again
Agent replied · 25 October 2024
Really happy to hear you enjoyed your stay . We hope to see you again soon! Nawfal
5/5
GoogleBeautiful apartment! Very clean and loads of useful appliances! Check in and check out was easy, along with. Friendly staff! 100% recommend!
Agent replied · 25 October 2024
We appreciate the review, Mitchell. Glad to see you enjoyed the stay with us.
5/5
GoogleAhmed from Capital Stay has been a very good agent. They have been very professional, prompt and always helpful. My experience with them for last 6 months has been great. Definitely recommend them again and look forward to continue our partnership
Agent replied · 25 October 2024
Thank you for review, i'm glad you enjoyed our services and hopefully in the future we are the go-to choice for you when you expand your property portfolio!
5/5
TrustpilotLoving my new super quiet room close to…
Loving my new super quiet room close to the station and with a beautiful view. Thank you Ahmed l really appreciate 🤩
5/5
GoogleMy experience was quite lovely, rooms were clean and amenities were good to use. Qould definitely come back when next I'm in London.
5/5
GoogleA very professional and efficient service, a pleasure to deal with.
Agent replied · 25 October 2024
Thanks for the review Arun
5/5
GoogleThis view!!! Amazing ! That’s what this apartment is all about! In addition, it is spacious and functional. The welcome is perfect
Agent replied · 25 October 2024
Thank you for the review!
5/5
GoogleA complete apartment, very spacious and bright. Very good attention. The quiet area with a tesco next door. It is well connected to central London.
5/5
GoogleAmazing expirience. Staff (Akil) excellent We will back soon.
Agent replied · 25 October 2024
Glad to hear this! Hope to see you soon.
5/5
GoogleReally good, apartment was super high end, really clean and well equipped.
Agent replied · 25 October 2024
Thanks for your review Pedro!
5/5
GoogleVery nice!! nice stay!!! everything is nice !!!! I will be here next time again
Agent replied · 9 December 2024
Thank you Casper, we hope to see you again!
5/5
GoogleAn amazing place to stay, the staff were so lovely and attentive, I called Ahmed a few a times and he was so helpful. The apartment was really nice. Would highly recommend!
Agent replied · 25 October 2024
Thank you Queen, for taking time out of your day to give us a review, we highly appreciate this. Hopefully we see you soon! Contact us directly to receive the best available rate ;) Akil
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Capital Stay
How many reviews does Capital Stay have?
Capital Stay's Tower Hamlets office has 141 reviews across two platforms: 114 on Google, 27 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Capital Stay's rating?
Capital Stay is rated 4.8 out of 5 across all 141 reviews, and 4.9 out of 5 on Google from 114 reviews, checked 9 October 2026.
Where is Capital Stay's Tower Hamlets office?
Capital Stay, Capital Stay, Level 37, One Canada Square, Canary Wharf, London, E14 5AA, Tower Hamlets E14 5AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.