Webbers Estate Agents Great Torrington reviews

★★★★★ 5/5

Google

I just want to say thanks to Jodie and her team at the torrington based office.. they've all been amazing and so helpful towards us with any queries we have had. They are all such a lovely team and the kindness and support they've all shown us has helped everything run smoothly over the past 5 years. You can see the care and hard work they put into there jobs.

Pam · 16 December 2025

★★★★★ 5/5

Google

Tia did an outstanding job listing our home! From start to finish, she was incredibly friendly, approachable, and easy to work with. Her knowledge of the market was clear right away, she guided us through every step, answered all our questions with patience, and offered expert advice that made the process smooth and stress-free. We truly felt supported the entire time. I will definitely recommend Tia in the future.

Alfie · 27 December 2025

★★★★★ 5/5

Google

I had a very smooth experience with the service throughout my tenancy. They were always quick to respond, helpful, and professional throughout the process. Chloe Peachey was especially friendly, and efficient in answering our questions and helping us along the way. I would highly recommend their service.

Khin · 12 June 2026

★★★★★ 1/5

Trustpilot

If I could give zero stars I would

If I could give zero stars I would. Sellers beware, these agents are none too keen to arrange viewings. We tried to arrange a viewing for a house and were told that given ours isn't on the market yet we could not view. We're in a position to buy regardless so this made no sense. The house in question has been on the market for a long time and as far as we can tell has already had at least one price reductions. Bizarre attitude gatekeeping a property, that is clearly not easy to sell, like that. Or maybe that's why it's not selling! To add insult to injury they then added us to a mailing list for new developments. We never gave them permission to do this. After being inundated with unwanted emails and after FOUR requests to remove us, eventually they complied (the last request came with a threat to report them to the ICO for a GDPR breach). Maybe their focus is new build developments - bit of a pity for sellers who have signed some agency agreements with them! We won't bother looking at any homes being marketed by this "agency" (I use the term ironically).

Joanne · 10 September 2026

★★★★★ 2/5

Trustpilot

Estate agent I will now always avoid.

Estate agent I will now always avoid. Unfortunately our experience was completely ruined by one estate agent not particularly the company. Never introduced his self (actually thought he was the owner of the house we were viewing) told us to just look around, when we asked questions about boiler, anything about the property he had absolutely no idea. I told him what the description was and that someone on the phone informed me about a local mine, when questioned he didn’t know. Much older gent who clearly doesn’t want to do the job anymore… Safe to say we will not be buying or selling with a house up with webbs

Hannah · 5 September 2026

★★★★★ 5/5

Google

Fantastic experience selling my property, really impressed with the service and have had bad experiences with other estate agents in the past. Karen is extremely professional, friendly, and operates at the top level. Eileen in the office was also great, and I highly recommend their services. Thank you for everything!

D · 2 May 2026

★★★★★ 5/5

Google

From the moment that Sarah Megson arrived at Webbers the service improved. She did everything she said she would do and more besides. Nothing seemed to be too much trouble, especially towards the completion of our sale. She was professional at all times yet friendly and empathetic. Calls were always returned the same day. I would not hesitate to recommend her.

Jennifer · 22 September 2026

★★★★★ 5/5

Google

Mareena was absolutely amazing! Thanks to her, I’ll soon be moving into my dream London flat. The London housing market moves so fast and after a previous flat that I fell in love with was quickly taken off the market, Mareena was positive we were going to find the perfect flat for me, and she absolutely did! She contacted me the very morning my new flat went on the market, knowing it had everything I was looking for and would go quickly. She asked if I was available for a viewing that same day, and when I unfortunately wasn’t, she offered to arrange a virtual viewing so I wouldn’t miss out. Throughout the entire process, I had many questions, and she responded to every one quickly and clearly. She made what can be a complex and stressful process feel easy and exciting. Thank you Mareena!

Amelia · 3 May 2026

★★★★★ 5/5

Google

I recently went through the letting process with GLP and couldn’t be happier with the support I received. My agent Mareena was absolutely wonderful, so warm, patient, and professional throughout the entire journey. She guided me through every step and made sure I always knew what was happening. Whenever things felt unclear or overwhelming, she was always just a message away and never made me feel like a bother for asking questions. That kind of reassurance really makes all the difference when navigating something as stressful as renting. The referencing process, handled by Hafiza, was equally impressive. She was incredibly efficient and kept everything moving smoothly, making what can often be a tedious stage feel completely stress-free. Together, Mareena and Hafiza made the whole experience feel seamless and genuinely enjoyable. It’s clear that GLP values their tenants and takes pride in their service. I would 100% recommend GLP to anyone looking for a letting agency in London, you’re in great hands!

Ira · 3 May 2026

★★★★★ 5/5

Google

We bought our first property through bacon and co goring. Juliette was brilliant, answered any questions we had very attentively, kept us updated weekly with progress, kept close communication with the solicitors. With Juliette’s knowledge, she made it super easy for us as first time buyers, relaying any information we didn’t understand in a way we would! Juliette pushed to get us moved into our house 6 days before Christmas. Thank you Juliette and we would recommend bacon and co to everyone selling/buying a property!

Poppy · 14 July 2025

★★★★★ 5/5

Google

My family has been working with Adrian and his team for several years, firstly in connection with renting out and managing our property and most recently with the selling process. Throughout the whole period of our dealings, we have had the utmost confidence in the service he has provided. He has been utterly reliable and proactive, his communications have been clear, timely and accurate and he has guided us through all the inevitable trials and tribulations of being a remote landlord with tolerance and understanding. In the world of Estate Agents, you could not wish to find anyone better. We unequivocally recommend his services.

Rotary · 10 July 2025

★★★★★ 3/5

Google

I rented one of their properties for two years. While Adrian is a good, kind and friendly man in general, I was left deeply disappointed by how things were handled when it came to the deposit. When I moved in, I clearly mentioned that I didn’t want certain pieces of furniture in the flat. Adrian agreed and said it wouldn’t be a problem, that the items could be moved to another property. There was never any mention of me having to pay for this. Now, I’m being asked to cover the cost of paying for the greedy landlord's furniture, which feels unfair and misleading. I did agree to buy a new sofa, however - which I did do. I also agreed to pay for a doorbell I had removed, but I was charged £40 for a model that sells for under £10. I would love to see the receipt for the new doorbell:)? I was also left without access to the electricity meter for 18 months, despite repeatedly asking for a key. I never raised this in my deposit dispute, but probably should have done so. Over the course of two years, I paid approximately £54,000 in rent and looked after the apartment with enough of a care and kept to myself as much as a tenant can.. After 13 years of renting in London, I have had my fair share of problems with estate agents, but have never faced any deposit deductions, aside from a £13 charge for a nail polish mark on the floor.... I was surprised and disappointed by how this has been handled. It’s sad that some landlords or agencies are so desperate to milk the tenants as much as possible and their greed is baffling. Especially considering that the landlord cheap skated as much as possible throughout the two years of my tenancy. I always just tried to improve things in the very old and poorly maintained property - albeit in a great location - that I was paying a LOT of money for. As I mentioned, Adrian is a good man and I wish him well, but the fact that he's allowed for this scam to happen, is nothing short of disappointing.

Seraphim · 10 July 2025

★★★★★ 5/5

Trustpilot

Five star service.

What a brilliant experience we have had. Hannah and Marie listened to what we wanted and after our first visit we felt very comfortable with them. Donning ppe to meeting the site foreman enabled us to formulate our plan and pick a suitable plot. Keeping us updated and phoning us when another plot became free and knowing it would be perfect for us. That’s what I call service. Helping us through the buying process - you were stars.

Allison · 29 August 2026

★★★★★ 5/5

Google

Tia was amazing from start to finish. She helped us find the right property, was always available to answer questions, and worked hard to get our offer accepted. Her professionalism and support made the whole process much easier. Highly recommended! ⭐⭐⭐⭐⭐

Buttar · 13 June 2026

★★★★★ 5/5

Google

Kiran was super professional, always efficient and a delight to do business with throughout the (very speedy) process of selling my late mother's home. Her thorough preparation before first viewing the house set the scene for all that …

Carolyn · 20 June 2026

★★★★★ 5/5

Google

James was absolutely brilliant. He gave us honest, sound advice, took a lot of time choosing photos that really showed off our home and kept us up to date on each step. Our house sold within a day and although the chain was short, it proved a challenging time. James pushed it through and kept everyone informed so that the chain remained up to date. I would definitely recommend him and his colleagues.

Lisa · 31 August 2025

★★★★★ 5/5

Trustpilot

Could not recommend Samantha at webbers…

Could not recommend Samantha at webbers Bideford enough! She was extremely helpful and professional throughout. She went out of her way to help me and my partner find the right home taking time out of her evening to take us for a viewing that wasn’t planned and that viewing found us our dream home so can not be more thankful and can not recommend her enough.

Ross · 22 July 2026

★★★★★ 5/5

Google

Had a complaint on moving in, reached out. Although it did take some time, Chloe was able to help sort this out and communicated transparently throughout. Still hoping to get some other concerns looked at but mostly down to me persevering …

Wisdom · 26 May 2026

★★★★★ 5/5

Google

I fully recommend Karen Allen properties. I found that their quick replies to my e.mails helped me enormously with buying my property, as I was kept informed and up to date on seller's information. This enabled me to find the right property. The staff communication is excellent, they give very valuable advice, and are so kind and helpful. In my house search I was in touch with numerous estate agents, Karen Allen, Kirkwall was No.1 out of them all. I am not suprised they win so many awards, all of which are very well deserved.

Bernadette · 2 June 2025

★★★★★ 5/5

Google

Tia was amazing in helping me list my home. She’s incredibly educated, professional and explained every step clearly, making the process stress-free. Her market knowledge, attention to detail and dedication truly stood out. I felt supported and confident the entire time. I highly recommend Tia to anyone looking for a knowledgeable and reliable real estate agent.

Marques · 27 December 2025

★★★★★ 1/5

Trustpilot

Not good for landlords

I am a long-standing landlord. Webbers in the South West appear to offer a good rental management service, but in reality it is sketchy and offers little for the money. Unless as a property owner you accept their 'chosen traders' estimates without question, they cannot / will not deal with the smallest issues. Actually they constantly delay response to tenants' issues, and no-one including Charlie in control of maintenance seems to have any practical understanding of property maintenance or the normal costs of basic maintenance work. The estimates they produce are routinely inflated. If you choose them to manage your property be aware you will either pay over the odds for maintenance or end up doing most of the management yourself anyway.

AC · 1 July 2026

★★★★★ 1/5

Google

Extremely disappointed with our experience. We initially offered £460,000 on a property which was rejected before increasing our offer to £485,000 the same day. We were then told the sellers wanted time to think because there was another offer on the table and that they wanted to honour the other buyers' second viewing before making a decision. We were told we would receive an update on the Monday. On Monday, we were informed that the sellers had decided to proceed with the other buyer. When my husband asked what our position was and whether we had any options, we were told that Friday had been the deadline for best and final offers. This was the first time we had heard anything about a best and final deadline. At no stage during the negotiations were we told that Friday would be the final opportunity to submit our highest offer. We were simply told the sellers wanted time to consider both offers after the Saturday viewing and would update us on Monday. Had we been given the same information, we would have approached the process very differently. When I raised these concerns with Tony, the Evaluations Manager, they were dismissed. Rather than acknowledging that this crucial information had never been communicated to us, he became defensive and focused solely on the fact that we hadn't increased our offer sooner completely missing the point. To make matters even more confusing, after being told on Monday that the sellers had accepted another offer, we asked whether we could increase ours to £491,000. We were told that doing so would be "morally incorrect" because the sellers had already accepted an offer. It is therefore difficult to understand how we can simultaneously be criticised for not increasing our offer sooner, yet also be told it would have been morally wrong to increase it once we were finally made aware of the supposed best and final process. We weren't asking for special treatment. We simply expected a transparent, fairly managed process where all serious buyers were given the same information at the same time. Whether or not we would have secured the property is beside the point. The lack of transparency, inconsistent communication and dismissive handling of our concerns have left us with very little confidence in this agency's professionalism.

Bianca · 28 June 2026

★★★★★ 5/5

Google

Adrian was our estate agent for the sale of my flat which ended up being a long and complex process, but adrian was proactively involved and extremely helpful throughout, with regular engagement with the buyer and the buyers (2) solicitors to make sure the sale was a success. Adrian communicated well and provided me regular updates to keep me sane. I cant thank him enough and would highly recommend him. Thank you.

Amy · 10 July 2025

★★★★★ 5/5

Google

Juliette and the team were brilliant when helping me buy my first home. I had so many questions and Juliette was so helpful especially when I was nervous. Thank you for all of the help 😊 …

Holly · 14 May 2026