Trusted Agent profile Β· Torridge

Phillips Smith & Dunn Torridge reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

96 reviews across 3 platforms

64-65 Mill Street, Bideford, EX39 2JT, Torridge, EX39 2JT

Phillips Smith & Dunn's office in Torridge, at 64-65 Mill Street, is rated 4.8 out of 5 across 96 reviews on three platforms, including 81 Google reviews rated 4.9.

Google logo

4.9 / 5

81

Reviews on Google

This office

Facebook logo

4.1 / 5

14

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Torridge office, from every platform, shown as written. First names only.

5/5

Google

We recently bought our first house with the help of Ellie at Phillips Smith & Dunn. She was so helpful throughout the entire process and kept us updated on everything. She answered all of our questions and made the process of buying our first house as smooth and enjoyable as possible. Thank you so much for all of your help Ellie, you’ve been brilliant and I would recommend anyone to use Phillips Smith & Dunn. 😊

Millie Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you for the lovely review, wishing you many happy memories in your new home!

5/5

Google

Excellent service from Phillips Smith & Dunn of Bideford. James Fletcher, our contact, priced it well near the top of 3 suggestions and arranged a first class video and drone footage on a lovely day. Several escorted visits and 2 offers received at the asking price and he helped us choose the most appropriate and kept in contact at least weekly throughout the conveyancing and successful sale. Reasonable fee, always good to negotiate!

John Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you John, wishing you all the best for the future.

5/5

Google

James and the team were so thoughtful and professional in their response and took the stress out of dealing with all the various parties involved in the house sale process - thank you very much!PositiveResponsiveness, Professionalism

Jon Β· 26 October 2022

Agent replied Β· 25 October 2024

Hello Jon, Thank you very much for your comments. James and the team always strive to deliver the best customer service, so thank you for outlining this. Have a great day.

5/5

Google

We sold our house in August and achieved the full asking price. James and his team kept us updated throughout the sale process. Great service from everyone at Phillips Smith and Dunn. Would highly recommend!

Ewan Β· 26 October 2022

Agent replied Β· 25 October 2024

Thank you for your comments Ewan, really appreciate it.

4/5

Google

Thanks to Andrew Trump for helping to get our sale through to completion. He was consistently efficient and helpful.

Laurence Β· 8 April 2025

5/5

Google

My wife and I received excellent service from start to finish from James and his team. Listening and advising with prompt responses and always friendly but professional.PositiveResponsiveness, Quality, Professionalism, Value

Don Β· 26 October 2022

Agent replied Β· 25 October 2024

Hello Don, Thank you so much for your lovely review. I will pass on your kind comments to James and the team. Have a great day.

5/5

Google

Great friendly and efficient help from the team here . Communication is key and that's what we had . Thank-you

Mike Β· 11 June 2026

5/5

Google

The team at Philips Smith & Dunn were a tremendous help during all the stages of the very lengthy sale process. Kate and Ed went out of their way to keep me informed and make sure that both parties were able to proceed smoothly and efficiently. I would have no hesitation in recommending them.

Charles Β· 3 August 2025

5/5

Facebook

Excellent agents and would strongly recommend Ed Passmore. Emma is always very helpful and accommodating on the phone. love the virtual tours showing the properties inside and out. The stats show the amount of interest in each of the properties and helps us understand how busy they are as agents. They sold our property in two weeks and were there with us, every step of the way. Well done guys 10/10

Wendy Β· 26 September 2020

5/5

Google

The sale's manager, James,was second too none.... I was taken ill,so had to pull out of a purchase,, And Also then took my property off the market,,,but the way they all looked out For me....was heart warming..... I appreciated the way they treated me, And Will definitely use them again when I do choose too sell my half a dozen properties...

Janice Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you Janice.

5/5

Google

Great service from Olivia at Bideford branch. Good communication and stayed across everything day to day during a frustrating legal process caused by our buyers solicitors. Thank you!

Trish Β· 9 November 2025

5/5

Google

Thank you to all the staff at the Bideford branch ,they have gone above and beyond to get us across the line under difficult circumstances. They have been relentless and professional throughout and always a pleasure to deal with I cannot recommend these guys enough,thanks again for all your efforts.

Michael Β· 20 February 2025

5/5

Facebook

Wow, wow, wow! Highly recommend! Thank you Beth and Sarah for helping me find my own space. Thank you for all the effort you have put in to make a foreigner feel welcome. Thank you for all the reassuring and motivation and guidance. This has been a learning process and your service is fantastic!

Tanya Β· 1 October 2020

5/5

Facebook

Enquired about a property for sale, thank you to Edward for being open & honest πŸ˜€ Would recommend

Jeanette Β· 10 April 2020

Agent replied Β· 22 February 2025

Thanks Jen! Speak soon

5/5

Facebook

A totally professional agent and so helpful a special thank you to Edward he really knows his stuff

Tracy Β· 10 April 2020

Agent replied Β· 22 February 2025

Thank you Tracey, hope you’re keeping well!

5/5

Google

Thanks to the people at PSD who handled my house purchase. Communication was prompt and always helpful, and the whole process went smoothly.

Mike Β· 11 October 2025

5/5

Facebook

A big thank you to Andrew and all the Team at the Bideford Office for all your help in selling our 'quirky' property and securing the one we had set our hearts on at Hillpark! We would certainly use you in the future if we ever think of moving again ... which we won't!

Susie Β· 26 July 2015

5/5

Google

Excellent communication throughout the whole process of buying our new home. Ellie couldn’t have been more helpful and was far better than the estate agents we used to sell our old house. I can’t recommend them highly enough.

Jill Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you Jill, wishing you all the best in your new home.

5/5

Google

PSD Agreed a sale of our property in January within three days of marketing. Excellent brochure and video produced quickly to a very high standard. James and his cheerful team were very communicative throughout the whole process and were always available to help. I have no hesitation in recommending them.

David Β· 26 October 2022

Agent replied Β· 25 October 2024

Thank you David, it was a pleasure to work with you!

5/5

Google

The process of buying our new home was made very easy with Kate's diligence in keeping things on track.

Gary Β· 13 October 2025

5/5

Google

All the team at PS&D were excellent. Very efficient and very helpful. Kate and Teresa regularly kept us appraised throughout the house sale process. We totally appreciate the effort of all the team.

David Β· 15 May 2025

5/5

Google

Purchased a house through this estate agent. Was very impressed throughout the whole process. Communication was fantastic, constant updates etc. The sale progressor went above and beyond to sort the chain out. Would use again.

Josh Β· 26 October 2023

Agent replied Β· 25 October 2024

Thanks Josh, appreciate your comments - wishing you and the family all the best in your new home!

5/5

Google

Purchased a Strongvox house through Kate, she was truly wonderful throughout.

Briony Β· 19 November 2025

5/5

Google

Very professional & efficient service provided whilst selling our house. Great communication all the way through from friendly, approachable staff, nothing was too much trouble for them. Thank you!

Sharon Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you Sharon, it has been a pleasure working with you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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