Every review we hold for the Torridge office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently bought our first house with the help of Ellie at Phillips Smith & Dunn. She was so helpful throughout the entire process and kept us updated on everything. She answered all of our questions and made the process of buying our first house as smooth and enjoyable as possible. Thank you so much for all of your help Ellie, youβve been brilliant and I would recommend anyone to use Phillips Smith & Dunn. π
Millie Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you for the lovely review, wishing you many happy memories in your new home!
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5/5
GoogleExcellent service from Phillips Smith & Dunn of Bideford. James Fletcher, our contact, priced it well near the top of 3 suggestions and arranged a first class video and drone footage on a lovely day. Several escorted visits and 2 offers received at the asking price and he helped us choose the most appropriate and kept in contact at least weekly throughout the conveyancing and successful sale. Reasonable fee, always good to negotiate!
John Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you John, wishing you all the best for the future.
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5/5
GoogleJames and the team were so thoughtful and professional in their response and took the stress out of dealing with all the various parties involved in the house sale process - thank you very much!PositiveResponsiveness, Professionalism
Jon Β· 26 October 2022
Agent replied Β· 25 October 2024
Hello Jon, Thank you very much for your comments. James and the team always strive to deliver the best customer service, so thank you for outlining this. Have a great day.
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5/5
GoogleWe sold our house in August and achieved the full asking price. James and his team kept us updated throughout the sale process. Great service from everyone at Phillips Smith and Dunn. Would highly recommend!
Ewan Β· 26 October 2022
Agent replied Β· 25 October 2024
Thank you for your comments Ewan, really appreciate it.
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4/5
GoogleThanks to Andrew Trump for helping to get our sale through to completion. He was consistently efficient and helpful.
Laurence Β· 8 April 2025
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5/5
GoogleMy wife and I received excellent service from start to finish from James and his team. Listening and advising with prompt responses and always friendly but professional.PositiveResponsiveness, Quality, Professionalism, Value
Don Β· 26 October 2022
Agent replied Β· 25 October 2024
Hello Don, Thank you so much for your lovely review. I will pass on your kind comments to James and the team. Have a great day.
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5/5
GoogleGreat friendly and efficient help from the team here . Communication is key and that's what we had . Thank-you
Mike Β· 11 June 2026
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5/5
GoogleThe team at Philips Smith & Dunn were a tremendous help during all the stages of the very lengthy sale process. Kate and Ed went out of their way to keep me informed and make sure that both parties were able to proceed smoothly and efficiently. I would have no hesitation in recommending them.
Charles Β· 3 August 2025
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5/5
FacebookExcellent agents and would strongly recommend Ed Passmore. Emma is always very helpful and accommodating
on the phone. love the virtual tours showing the properties inside and out. The stats show the amount of interest in each of the properties and helps us understand how busy they are as agents. They sold our property in two weeks and were there with us, every step of the way.
Well done guys
10/10
Wendy Β· 26 September 2020
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5/5
GoogleThe sale's manager, James,was second too none.... I was taken ill,so had to pull out of a purchase,, And Also then took my property off the market,,,but the way they all looked out For me....was heart warming..... I appreciated the way they treated me, And Will definitely use them again when I do choose too sell my half a dozen properties...
Janice Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you Janice.
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5/5
GoogleGreat service from Olivia at Bideford branch. Good communication and stayed across everything day to day during a frustrating legal process caused by our buyers solicitors. Thank you!
Trish Β· 9 November 2025
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5/5
GoogleThank you to all the staff at the Bideford branch ,they have gone above and beyond to get us across the line under difficult circumstances. They have been relentless and professional throughout and always a pleasure to deal with I cannot recommend these guys enough,thanks again for all your efforts.
Michael Β· 20 February 2025
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5/5
FacebookWow, wow, wow!
Highly recommend!
Thank you Beth and Sarah for helping me find my own space. Thank you for all the effort you have put in to make a foreigner feel welcome.
Thank you for all the reassuring and motivation and guidance.
This has been a learning process and your service is fantastic!
Tanya Β· 1 October 2020
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5/5
FacebookEnquired about a property for sale, thank you to Edward for being open & honest π
Would recommend
Jeanette Β· 10 April 2020
Agent replied Β· 22 February 2025
Thanks Jen! Speak soon
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5/5
FacebookA totally professional agent and so helpful a special thank you to Edward he really knows his stuff
Tracy Β· 10 April 2020
Agent replied Β· 22 February 2025
Thank you Tracey, hope youβre keeping well!
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5/5
GoogleThanks to the people at PSD who handled my house purchase. Communication was prompt and always helpful, and the whole process went smoothly.
Mike Β· 11 October 2025
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5/5
FacebookA big thank you to Andrew and all the Team at the Bideford Office for all your help in selling our 'quirky' property and securing the one we had set our hearts on at Hillpark! We would certainly use you in the future if we ever think of moving again ... which we won't!
Susie Β· 26 July 2015
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5/5
GoogleExcellent communication throughout the whole process of buying our new home. Ellie couldnβt have been more helpful and was far better than the estate agents we used to sell our old house. I canβt recommend them highly enough.
Jill Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you Jill, wishing you all the best in your new home.
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5/5
GooglePSD Agreed a sale of our property in January within three days of marketing. Excellent brochure and video produced quickly to a very high standard.
James and his cheerful team were very communicative throughout the whole process and were always available to help.
I have no hesitation in recommending them.
David Β· 26 October 2022
Agent replied Β· 25 October 2024
Thank you David, it was a pleasure to work with you!
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5/5
GoogleThe process of buying our new home was made very easy with Kate's diligence in keeping things on track.
Gary Β· 13 October 2025
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5/5
GoogleAll the team at PS&D were excellent. Very efficient and very helpful. Kate and Teresa regularly kept us appraised throughout the house sale process. We totally appreciate the effort of all the team.
David Β· 15 May 2025
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5/5
GooglePurchased a house through this estate agent.
Was very impressed throughout the whole process. Communication was fantastic, constant updates etc. The sale progressor went above and beyond to sort the chain out. Would use again.
Josh Β· 26 October 2023
Agent replied Β· 25 October 2024
Thanks Josh, appreciate your comments - wishing you and the family all the best in your new home!
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5/5
GooglePurchased a Strongvox house through Kate, she was truly wonderful throughout.
Briony Β· 19 November 2025
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5/5
GoogleVery professional & efficient service provided whilst selling our house. Great communication all the way through from friendly, approachable staff, nothing was too much trouble for them. Thank you!
Sharon Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you Sharon, it has been a pleasure working with you.
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