Trusted Agent profile · Torridge
★★★★★
96 reviews across 3 platforms
64-65 Mill Street, Bideford, EX39 2JT, Torridge, EX39 2JT
Phillips Smith & Dunn's office in Torridge, at 64-65 Mill Street, is rated 4.8 out of 5 across 96 reviews on three platforms, including 81 Google reviews rated 4.9.
Every review we hold for the Torridge office, from every platform, shown as written. First names only.
5/5
GoogleEarlier in 2025 I viewed a couple of properties. Kate Stone attended. On both occasions Kate was welcoming, helpful and most professional. Thank you Kate. PS I would have provided this review much earlier but only just had a google account sorted out !!
5/5
GooglePS&D have recently sold my house and I would highly recommend them for their unfailing optimism, professionalism and communication. Despite the current challenging market Edward kept in contact with me offering reassurance and updates sometimes in the evenings and on weekends, Emma stepped in with the same contact when Ed was away and, last but not least, Katharine from the same office went the extra distance on negotiations. Can’t thank them all enough.
5/5
FacebookWe sold our house with James Fletcher from the Bideford branch, I can’t recommend him enough, he is enthusiastic, dedicated and always there to answer your calls and keep you informed with everything going on, my husband and I have dealt with a lot of estate agents before deciding to sell with Phillips Smith & Dunn and none of these agents have anything on the professionalism and service we received from PS&D. As a construction company ourselves we are disappointed that we will not be able to sell our future projects with James as we have now moved out of North Devon. Thank you James, you were fantastic. Highly recommended. Claire and Danny Barnes.
Thank you Claire for your kind words. It's been a pleasure working with you - wishing you all the very best for the future. James
5/5
GoogleI purchased my new home through Phillips Smith & Dunn. Olivia was professional, helpful and efficient throughout the process. Highly recommend!! Thank you.
5/5
FacebookSold our house with James Fletcher at Phillips Smith & Dunn it sold very fast with alot of interests and we were kept up to date with all viewings and offers unfortunately the house fell through first time but James was quick to get it back on the market and sale agreed again with in 4 days. We can't thank the team enough for the help and the support we have had and I would highly recommend for anyone's house sell. Supportive and Professional agents.
Hi Sophie, Thank you very much for the kind review. James has enjoyed selling your property. Best wishes PS&D team
5/5
GoogleHave just completed on a purchase with Philips Smith and Dunn and was really impressed with their service - professional, knowledgable and really friendly. Kate was my main contact and I have to say she was so helpful - nothing was ever too much trouble (despite my ridiculous questions!). Thank you so much for all of your help and support and thanks for helping me to find my new forever home 😊
5/5
GoogleThis company in Bideford is amazing especially staff Olivia Tucker who helped my mother sell her house with patience, professionalism and understanding, I would recommend highly this company who wants to buy or sell in the Bideford North Devon area
5/5
GoogleFrom the initial visit by James Fletcher to view the house for auction and subsequent visits/contact by Edward Passmore, I was impressed with the Company's welcoming approach, which put me at ease. Everything was explained and nothing was too much trouble. It was good to have their support on the day of the auction and the reserve price was set just right. I would certainly recommend this Company.
5/5
GoogleTo say that James and his team did an excellent service would be undermining their performance. The support they have given to my wife and I during our very hard sale/purchase and completion has been 2nd to none. I would have no hesitation in recommending this company to any future customer.
Thank you for the kind words Carl, wishing you all the best in your new home!
5/5
GoogleKate @ Strongvox has been fantastic - she is very helpful and friendly. She goes out of her way to make things as smooth as possible. She makes so much effort and we are very grateful to her.
5/5
GoogleOlivia from Phillips Smith and Dunn was a great source of support during my move! It’s always stressful moving, especially as a first time buyer, but Olivia’s communication, care and responsiveness were second to none. Strong recommend! Thank you
1/5
GoogleI am so disappointed with this estate agents. Found the home I wanted. I put in an offer and was awaiting an answer if I could purchase the property privately without going to auction. They didn't even have the courtesy to get back to me! When I called them again to find out the answer and arrange a viewing I was told it had an offer made on it that morning to be sold privately. I wanted to offer more and they refused me. This was so disappointing and underhanded, they treated me appallingly. I live 3 hours drive away so having contact with them was imperative to get things in place. They let me down, I had to do all the calling.
5/5
GoogleFantastic service from all at Phillips Smith & Dunn. We enjoyed our viewings with Kate and she kept us well informed during the negotiations. Once our offer was accepted Kate and Teresa kept us up to date during what turned out to be a long process! Thank you Claire and Mark
5/5
GoogleTeresa and Kate were very patient. The transaction was not straight forward for a number of reasons and I can commend their patience. Lovely ladies to work with.
5/5
GoogleAs first time buyers, we didn't really know what to expect from the whole situation. However, the team at Phillips Smith & Dunn, particularly James, laid it out clearly and then walked us through from start to finish. They went above and beyond and were supportive and communicative throughout our whole experience. Couldn't recommend them enough!
Hi Jordan, thank you for your kind review. Wishing you all the best in your new home! James
5/5
GoogleOur experience with Phillips Smith & Dunn was excellent! Kate Stone was incredibly accomodating with last minute viewings and kept us up to date with everything. We really appreciate what everyone in the Phillip Smith and Dunn team did for us!
5/5
GoogleOlivia and the team were very helpful in the purchase of my new home. 100% recommend this Estate Agents.
5/5
GoogleJames and the team at Phillips Smith and Dunn were brilliant every step of the way when selling my house this year. Very responsive at all times and kept me up to date from start to finish. I would highly recommend Phillips Smith and Dunn if you are looking to sell your house.
Thanks Sam, it was a pleasure working with you on the sale too! Wishing you all the best for the future!
5/5
GoogleAll the staff were really helpful - nothing too much trouble and all requests were dealt with efficiently and promptly. James was our main contact and it was a pleasure dealing with him - and his colleagues.
Thanks Mervyn. It was a pleasure working with you. Wishing you all the best.
5/5
GoogleJames and team have been amazing start to finish making my house sale as easy as possible. Good & honest communication, an absolute pleasure to deal with. Would highly recommend P,S & D.
Thank you Jo, for your kind review. Wishing you all the best.
5/5
GoogleHi I have been very happy with Phillips Smith & Dunn's estate agency service. Very friendly and knowledgeable staff. I had viewings as soon as my home was on the market and within two weeks a potential buyer. Especial thanks to Ed and Olivia.
5/5
GoogleGreat team, helped sell our house even with a stalled market, Thanks to Kate for keeping us up to speed with developments. Highly recommend them to anyone with a house to sell. 😁😁 …
5/5
GoogleMy husband and I had three agents from Bideford around to value our property.We went with Philips Smith and Dunn as we felt they would provide a professional service at a reasonable commission. Kate managed our viewings and was excellent at keeping us informed and providing feedback. We sold the house very quickly and the sale went through smoothly.We have no hesitation in recommending them.
5/5
GoogleJames, Monique and the team at Phillip's Smith and Dunn in Bideford were just amazing ! Kept in touch the whole way through the sale, and chased things up when needed too! Cant thank them enough or recommend them highly enough!
Thank you Steph, it was our pleasure!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
