4/5
Very informative answered all questions I had told me everything I wanted to know
Trusted Agent profile · Torbay
★★★★★
1,803 reviews across 3 platforms
115 Union Street, Torquay, TQ1 3DW, Torbay, TQ1 3DW
Connells's office in Torbay, at 115 Union Street, is rated 2.1 out of 5 across 1,803 reviews on three platforms, including 167 Google reviews rated 4.2.
Every review we hold for the Torbay office, from every platform, shown as written. First names only.
4/5
Very informative answered all questions I had told me everything I wanted to know
1/5
Advertise properties at an undervalued…
Advertise properties at an undervalued price to start a closed bidding war between interested parties. Unhelpful staff that give you no guidance and reject your offer with no explanation given. Disgraceful way to treat to prospective purchasers.
1/5
Terrible Service
I currently rent a property via Connells... I have spent 39 days without Gas and they have been ZERO help in recovering compensation for me from the landlord and have distanced themselves continually from the situation.Terrible Terrible service that I would not recommend to anyone.
1/5
Rubbish
Rubbish. Sneaky people. Impossible to arrange an appointment. Never call you back. Avoid this company.
5/5
Great service from Torquay branch.
We used Connells in Torquay as letting agents for our property and I cannot recommend them highly enough. Harry had found great tenants for us us within 24 hours and they moved in 10 days later! Absolutely brilliant service, thank you!
1/5
CONNELLS ARE THE WORST
Do not use Connels to let your property. They are completely incompetent and treat your tenants like rubbish. I have been waiting to get something fixed through them for months, and they won't let me talk to my tenants directly!I'm taking my business elsewhere.
1/5
worst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
Pester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
1/5
Lying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
Too many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
1/5
Highly unimpressed with this agency. On my viewing, the guy wouldn't even tell me his name! Was more interested in his mobile phone. Complete time wasters & missing vital customer service skills needed in my opinion.NegativeQuality, Professionalism
1/5
absolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
5/5
For certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
1/5
Had to fight tooth and nail to get my deposit back on a rented property, despite my landlord telling connells to release my deposit I had to wait a further six weeks.
5/5
I recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
1/5
I don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
1/5
They are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
Lexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
We have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
5/5
I have had a very good initial experience with Hiba at Connells. I have yet to complete the purchase, however Hiba's manner and approach was excellent in our dealings with her.PositiveProfessionalism
5/5
Very helpful and attentive
Connells chippenham great team very helpful and nothing was to much for them in the sale of my home great team.
5/5
I recently rented a property from connells. The experience was brilliant all the way through. Everyone I spoke with were friendly and helpful.
5/5
Rented my family a beautiful maisonette. Lot of hoops to jump thru but helpful staff and worth it for somewhere nice to live.
5/5
Jo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Torbay office has 1,803 reviews across three platforms: 167 on Google, 3 on Yell, 1,633 on Trustpilot (across the whole business).
Connells Torquay is rated 2.1 out of 5 across all 1,803 reviews, and 4.2 out of 5 on Google from 167 reviews.
Connells Torquay, 115 Union Street, Torquay, TQ1 3DW, Torbay, TQ1 3DW.