Trusted Agent profile · Tonbridge and Malling
★★★★★
2,022 reviews across 2 platforms
7 Malling Road, Snodland, ME6 5AA, Tonbridge and Malling, ME6 5AA
Wards's office in Tonbridge and Malling, at 7 Malling Road, is rated 4.7 out of 5 across 2,022 reviews on two platforms, including 153 Google reviews rated 4.5.
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Every review we hold for the Tonbridge and Malling office, from every platform, shown as written. First names only.
5/5
TrustpilotGood Experience
We were very pleased with the level of service we got buying through Wards. Adam was especially helpful and made the process less stressful. He is always professional, personable and patient and was always happy to help, no matter how small or silly the question!
5/5
TrustpilotThank you to George at Wards
Thank you to George at Wards for his excellent advice and support in finding my daughter her first rental in Kent. Great communication and a smooth process, highly recommended.
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotProfessional and knowledgeable staff
All staff Very friendly/approachable and kept me informed of proceedings at all times. Anouska went that extra mile to ensure all parties involved were notified quickly regarding sudden changes.
Hello Jackie, Thank you so much for your review. We're glad to hear that our team were able to help you move forward and will certainly pass your compliments on to Anouska!Many thanks,Wards of Kent
5/5
TrustpilotWards helped to negotiate for my dream…
Wards helped to negotiate for my dream and forever home, I will be moving into it soon and thanks to Chloe for the start of negations and Simran who took over, she has been a star.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe would like to say thanks to Wards…
We would like to say thanks to Wards especially Grace for providing a great service in finding us new tenants for our properties. The whole process was dealt with quickly and professionally and we are very happy with the service. Highly recommend
Good morning Ken, Thank you for your kind review. We are so pleased to hear that Grace and the team were able to help you find new tenants for your properties. We look forward to working with you and your future tenants soon. Kind regards,Danielle
5/5
GoogleDebbie Ludgate at the Snodland branch has been incredibly helpful throughout what has been quite a protracted process (no fault of her own). It has been nice to feel like Wards have been in our "corner" so to speak and nothing has been too much trouble. Thank you to the entire team!
Hi Stewart, It's great to hear that Debbie and the team have been able to help you through what sounds like a stressful time. Thanks for taking the time to leave us a review. Wards of Kent
5/5
TrustpilotNeil and his team were professional
Neil and his team were professional, genuine, honest and attentive. They would go the extra mile. Communication was good and a response was prompt. I would recommend wards KH as all of the team, George, Connor and Neil were all professional and hardworking. If you want an honest sale, without being spun a line then go to Wards KH. Thanks Neil and team x
5/5
TrustpilotOn behalf of myself and my partner…
On behalf of myself and my partner Craig we are very happy and delighted with the help we have received from tami on finding our perfect property to rent this is our first time renting and I would defiantly recommend tami on helping others find their perfect property too tami is very professional and kind and was a pleasure getting the help from her all the best from fern &craig
Hi Fern,Thank you for leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Wards.
5/5
TrustpilotI dealt with wards and a very nice…
I dealt with wards and a very nice person called Maria took on our sale the job was done excellent and I could not fault them at All would highly recommend and I thank Maria for a easy pleasent transaction
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotVery helpful
Very helpful, friendly and professional at the same time. Our house was sold super quickly and we were really well looked after from the whole team during the whole process!Especially thank you to Tom, Kate and Maria :)
Thank you Lisa for your kind comments, glad to have helped you. Which office/individuals are you referring to, it would be great to let them know? Thanks again.Wards
5/5
TrustpilotNatalie wood from Ramsgate branch went…
Natalie wood from Ramsgate branch went out of her way to assist me in my time of need and bent over backwards for me. She was a pleasure to deal with and I look forward to her hands on approach again in the near future. 5 stars!!!!!
Hello Chris,Thank you for your kind review - we will pass this on to Natalie and the team! We're always here to help you move forward in your property journey.Best wishes,Wards
5/5
TrustpilotThe best real estate agents I have ever…
The best real estate agents I have ever dealt with at Ashford branch. Especially thanks to Julia Jones and Rebecca Morgan, who made my second house buying easy. Very professional, experienced and helpful agents and brokers. Highly recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotIt was a pleasure working with Michelle…
It was a pleasure working with Michelle and the team at the Chadwell Heath branch. Michelle was pro-active in ensuring I got the quick property sale I needed in order to buy the home of my dreams.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotOutstanding Service and Guidance from Mim
I’ve had a fantastic experience working with Mim Higginson. She has been incredibly nice, patient, and helpful throughout the entire process. Mim always explains everything clearly and makes sure I fully understand each step, which has made working with the letting agency so much easier.
3/5
TrustpilotWe recently moved out from a property…
We recently moved out from a property managed by this agency and overall the process was completed, but there were some concerns regarding deposit deductions.
4/5
TrustpilotPrateek was very helpful in making sure…
Prateek was very helpful in making sure I moved in within the right timeline I had. In spite the difficulties in reaching the team sometimes, overall very good experience.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotA clear, honest and smooth transaction
My husband and I just brought our home through Wards in New Ash Green and we are really happy with the service we received. As they knew about our bad experience only recently Cameron and Terri helped to make the transaction as smooth as possible. They kept us in the loop and always returned phone calls and emails quickly which always makes the experience a lot less stressful. Thank you both.
Hi Rachel, thanks for your kind words - Cameron and Terri really care about helping our customers and I am glad your experience was better than with one of our competitors. Best wishesDavid HayesBranch Development Director
5/5
Trustpilot5 stars for Amy of Wards
Amy was very pro-active with sending me properties and was able to offer excellent advice on my positioning with a different agency who had a property that was more suitable for my needs. She has a friendly and approachable demeanor, coupled with execllent market knowledge and all of my interactions with her were a pleasure.
5/5
TrustpilotTop agents.
From the first meeting with Giles Warner he inspired us with the confidence that he could sell our home within our time constraints for an acceptable price. Utilising an innovative auction process Giles, Julie and the team delivered on this to our satisfaction. I would not hesitate to use the professional services of Wards again. Thank you, Giles and your team.
5/5
TrustpilotI would like to thank Anouska the sales…
I would like to thank Anouska the sales progressor at Wards in Strood. She was excellent! She listened to my worries and reassured me. I am not the most tech savvy of people but she was very patient and helped me when I needed it. A true star!! Thank you Anouska!
5/5
TrustpilotMoving made easier by Jodi
House moving is well known to be quite stressful but it was made easier for us by Wards. Jodi Wyncoll was our contact and she was very helpful with our buy. Very nice person and helped with any queries we had and kept us up to date with any progressions. Thankyou Jodi and Wards
5/5
TrustpilotOutstanding service
Wards made the stressful time of going through a mortgage less stressful especially Claire who went above and beyond what was expected helping us out when we were struggling to get responses from our solicitors 5* service
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotEfficient, friendly and professional.
Efficient, friendly and professional service. Several viewings after going on the market lead to offers within 2 weeks. Sales progression was well run and helpful in getting the chain organised. Would recommend Candice, Darren and the team. Thank you.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat service
Great service. The whole process was straight forward and simple thanks to Kenny George Branch PartnerKim Sale Senior Sales Co -Coordinator RainhamSam Bahia-Marketing consultantAmi Banks, Senior Sales ConsultantKeiran Zwolinski sale negotiatorSue Millgate, Senior Secretary
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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