Trusted Agent profile · Tonbridge and Malling
★★★★★
216 reviews across 2 platforms
746 London Road, Larkfield, Aylesford, ME20 6BG, Tonbridge and Malling, ME20 6BG
Wards's office in Tonbridge and Malling, at 746 London Road, is rated 4.7 out of 5 across 216 reviews on two platforms, including 80 Google reviews rated 4.5.
Every review we hold for the Tonbridge and Malling office, from every platform, shown as written. First names only.
5/5
GoogleFriendly and professional from start to finish. Communicated with us well and kept us informed all the way through. Happy to answer any questions we had and really worked hard to sell our property . Callum and the rest of the team helped us understand the process and we negotiated the challenges along the way to a happy ending. You want to sell your home? Go to Wards!!
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleAlways a pleasure speaking to anyone from the branch. Special thanks to Callum for always going the extra mile.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
TrustpilotExcellent and honest service
An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.
2/5
TrustpilotWRONG COUNCIL TAX BAND
WRONG COULCIL TAX BAND..
5/5
TrustpilotThe team was excellent
The team was excellent.
5/5
TrustpilotI have found MariaMedding very helpful
I have found MariaMedding very helpful. During whst is always a stress ful occasion , selling s property.
5/5
TrustpilotHillfield Villas
We have just exchanged on an excellent property we bought through Wards of Tenterden.
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Excellent Service from Victoria!
5/5
GoogleThe team worked very hard for us as sellers and had buyers through the door very quickly indeed. Good, fast and clear communication throughout with quick responses to emails and questions asked. Great friendly customer service. Really pleased with the service overall would use again!
Hello, Thank you for leaving us your feedback! Many thanks, Wards of Kent
1/5
Google4 months under contract and not a single appointment made to view our property. Paid up front for photos and floor plan. If you tie a seller into a contract how professional is it to ask them to drop the price after just a few weeks? Waste of time and money.
Dear Mr & Mrs Chaplin Thank you for your feedback. As property professionals it is important for us to give honest marketing advice to our sellers. We expect to see the most interest when properties first come onto the market and if this is not the case after a few weeks, a review of our marketing strategy is always prudent and in our sellers’ best interests. Please rest assured that you have not been charged for any marketing. The only payment taken was for an Energy Performance Certificate as you requested. If you would like to discuss your experience in any further detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or by email at customer.relations@arunestates.co.uk. Wards of Larkfield
5/5
GoogleCould not ask for a better service, extremely helpful in all departments, including using them to get our initial mortgage and renewal. Brilliant team who clearly communicate well within branch and with other branches. Would certainly recommend to friends and will be using again when we come to sell our home.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotGood experience
I just sold my property through wards.
5/5
GoogleAll the staff have been extremely helpful and kept us informed every step of the way. Very polite and courteous staff and nothing is too much trouble. House sold quickly. Would definitely recommend Wards Larkfield. Well done !
Hello Tracey, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleReally good estate agents. Would definitely recommend them. Lovely friendly staff that went above and beyond to see our sale and purchase to completion.
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
5/5
GoogleExcellent staff, happy to help.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GooglePLEASE BE AWARE OF USING THIS COMPANY!! MORTGAGE ADVISOR - DAVID VITLER PERSONALLY, I WOULD NOT RECOMMEND THIS COMPANY NOR DAVID VITLER AS A MORTGAGE ADVISOR TO ANYONE, AS THIS CASE HAS BEEN MADE INTO A COMPLETE MESS. AND I WILL BE PROCEEDING IN TAKING THIS CASE TO THE OMBUDSMAN TO INVESTIGATE HOW THIS INDIVIDUAL OPERATES.
5/5
GoogleLovely people, couldn't have been more helpful.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleGreat service from the Larkfield branch helpful team and helped me find my perfect home
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleThank you for all your help and advice. We will recommend you to our friends.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleVery helpful and pleasant staff to deal with
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleVery helpful and professional staff.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotSeamless service
Rating only, no written review.
1/5
GoogleRating only, no written review.
Dear Rosalind, Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Wards
5/5
GoogleRating only, no written review.
Hi Raluca, Thank you for leaving a 5* review! Best wishes, Wards.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
