Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI wouldn’t recommend this place for sellers neither for buyers. As a buyer looking for property I saw one that has just come up on rightmove . When I called in to book a viewing I was told the offer has been made and they are no longer taking viewings. Later I found out it’s been offered “under the table” to an investor .. to me that is unfair and I’d call it corruption. I don’t think that’s how agencies should work but maybe I’m wrong so you can correct me.
Paul · 6 June 2020
Agent replied · 6 June 2023
Dear Mr Wojtowicz
I’m sorry to see that you’re unhappy with the service you’ve received from Sansome & George. I can assure you that on both properties that you wished to view through ourselves, no corruption or ‘under the table’ transactions have taken place they have just in your case, unfortunately been sold prior to you having the opportunity to view them. I’d welcome the opportunity to show you any other properties that you’d like to view through ourselves and should you wish to discuss the scenario that lead to your review, further I’d be more than happy to. Sincerely, Paul Bampton, Managing Director
★★★★★ 5/5
GoogleI exchanged on my new house yday after a protracted and complex chain. I have a week before my mortgage offer at 2.4% lapses ( which would be replaced at 6%).
Barbara at S&G was so helpful and only for her constant chasing, we likely would not have have exchanged. She was a delight to deal with.
Highly recommend her and the team.
Greg
Reading
Greg · 8 December 2022
Agent replied · 31 May 2023
Dear Greg
Thank you for sending in such a nice review.
Best wishes from all the team at Sansome and George in Tilehurst.
★★★★★ 5/5
GoogleI have used S&G on two occasions. Both times I have received a high level of service and was kept well informed of updates. The second occasion wasn’t a smooth one in selling a property but the team were amazing and went above and beyond to ensure everything went through. Highly recommend Sansome & George.
Carly · 27 September 2023
Agent replied · 29 September 2023
Dear Carly
Thank you for leaving such a lovely review.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
FacebookWe have recently purchased our first home using Sansome & George. They have been excellent at keeping us updated throughout the process and ensuring it was as smooth as possible.
Especially thankful to Anthony & Helyn who handled our purchase. Both were very friendly, helpful and professional.
We would definitely use Sansome & George again and would recommend them to anyone interested in buying/selling in the Reading area.
Ollie · 16 January 2018
★★★★★ 5/5
GoogleA great sales service all round but especially Barbara who handles the toughest situations with great professionalism
Martin · 8 November 2022
Agent replied · 6 June 2023
Dear Martin
Thank you for the long term business on the lettings side.
And for selling through Sansome & George Tilehurst.
Best wishes from Paul, Barbara and the whole team.
★★★★★ 5/5
GoogleA wonderful company to deal with! The staff are hardworking and very professional to deal with. The fact that they are nice with it, is a bonus! We sold 2 houses and purchased our forever home through them. I'm really glad we did!
Denise · 28 May 2024
Agent replied · 26 August 2024
Dear Denise - Thank you! Two house sales, a purchase, storage and two removals! (via our in house removal company)
You have both been an absolute pleasure to deal with.
Best wishes from both teams at Sansome & George Estate Agents and Ferriday & Alder removals.
★★★★★ 5/5
GoogleI have used Sansome & George for a number of years now through renting as a landlord, and now selling my property. I have always found S&G the friendliest and most down to earth of the agents I have dealt with which makes the process much easier. I would recommend them.
Simon · 16 December 2023
Agent replied · 20 December 2023
Dear Simon
Thank you for taking the time to review our business.
Best wishes from all the team at Sansome & George in Tilehurst.
★★★★★ 5/5
GoogleWe felt very supported by Barbara. It was a very stressful moment for us while waiting , with delays from our solicitors and she kept us updated and kept the process going by interacting with the chain!
thank you for everything!
Mariana · 27 June 2024
Agent replied · 26 August 2024
Dear Mariana
Thank you for reviewing our business. We are pleased to hear that you were happy with the service you have received from our team.
Best wishes from the whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
FacebookWe have recently purchased our first home using Sansome & George. They have been excellent at keeping us updated throughout the process and ensuring it was as smooth as possible.Especially thankful to Anthony & Helyn who handled our purchase. Both were very friendly, helpful and professional. We would definitely use Sansome & George again and would recommend them to anyone interested in buying/selling in the Reading area.
Ollie · 16 January 2018
★★★★★ 5/5
GoogleS&G were very helpful in helping my daughter purchase her flat. They gave prompt, professional advice and were particularly efficient in chasing things up, overcoming obstacles and generally keeping things moving (Barbara in particular was hyper efficient and no-nonsense). I have no hesitation in recommending them.
Linda · 28 February 2024
Agent replied · 26 August 2024
Dear Linda
Thank you for taking the time to review our business.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GooglePurchased a house with the team at Sansome & George (Tilehurst) in 2016 and sold it using them earlier in 2022.
Throughout both processes their team were profession and friendly and really made everything as simple as could be.
I would have no hesitstion in recommending them for the sale or purchase of a property and will use them again in the future!
Mike · 8 November 2022
Agent replied · 6 June 2023
Dear Mike
Thank you for taking the time to do a review.
Best wishes from all the team at Sansome & George in Tilehurst.
★★★★★ 5/5
GoogleCannot praise Sansome and George highly enough. The team at the Tilehurst Branch looked after us so well. When our sale failed at the last minute they leapt into action again and no effort was spared. Of particular note was Barbara, our sales progressor. She was relentless in pursuing our interests and I can't thank her enough. So well done and thank you all.
Helen · 9 September 2022
Agent replied · 6 June 2023
Dear Helen
Thank you for your review.
Best wishes from Paul & All the team at Sansome & George in Tilehurst.
★★★★★ 5/5
GoogleI wouldn’t hesitate to recommend Sansome & George or use them again. The team is fantastic. I can’t rate the customer service & communication throughout the selling and buying process highly enough. The knowledge & guidance is priceless. It made what is a very stressful process much less stressful !
Lisa · 21 October 2023
Agent replied · 24 October 2023
Dear lisa
Thank you for taking the time to write a review.
Good luck in your new home from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleWe bought our first house through Sansome and George and received fantastic support from them throughout the buying process. Without Barbara pushing our solicitor and lasing with the seller's solicitor, we would have never completed on the house in the time we did. We can't thank her enough for the help and guidance she gave us.
Conor · 1 May 2023
Agent replied · 31 May 2023
Dear Conor
Thank you so much for taking the time to write a review.
Best wishes from the whole team at Sansome & George in Tilehurst.
★★★★★ 5/5
GoogleGreat service. Barbara was available to sort out sale out at all hours, including weekends.PositiveResponsiveness
Kieran · 27 August 2022
Agent replied · 6 June 2023
Dear Kieran
Thank you for doing a review.
Paul & Team
★★★★★ 5/5
GoogleWe have just completed on our house sale in Reading through S&G, and from the word go the team have been excellent. A special mention to our progressor Barbara who kept us up to date throughout the whole process and who put in unbelieveable work in the background to make things go through in a timely manner.
Paul · 8 March 2023
Agent replied · 31 May 2023
Dear Paul
Thank you for taking the time to write a review.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleS&G has helped us to find our dream home. Thank you so much and especially Barbara.
Sejal · 6 June 2022
Agent replied · 6 June 2023
Dear Sejal
Thank you so much for taking the time to write in.
Best wishes Paul, Barbara & The whole team at Sansome & George Tilehurst.
★★★★★ 5/5
GoogleIt was pleasure to have worked with the S&G in particular with Anthony Wood, Charlie Hayes & Barbara Legg who not only delivered to the promises but went above and beyond for me (as a seller) ensuring realistic timelines were drawn for all parties.
A fantastic team and would certainly choose to utilise there services ahead of other agents.PositiveResponsiveness, Quality, Professionalism, Value
Sheraz · 27 August 2022
Agent replied · 6 June 2023
Dear Sheraz
Thank you so much for your kind words.
With very best wishes
Paul, Charlie, Barbara & Team.
★★★★★ 5/5
GoogleAbsolutely amazing service and people. My husband and I sold our property through Samsone and George after months of trying with other agents and getting no where. The team are absolutely amazing, from Anthony to James, to Ben and Helyn they have been supportive throughout the process and I would definitely recommend them to anyone looking for great estate agents. Nicky and Robert
Nicky · 6 June 2022
Agent replied · 6 June 2023
Thank you so much Nicky.
Paul & Team
★★★★★ 5/5
GoogleWe recently bought a property from Sansome & George. We have received excellent service from everyone. Helyn however went out of her way in so many instances; finding solutions, doing research and assisting us in so many ways, going over and beyond to conclude the purchase. What a brilliant person you are, Helyn! Thanks again for your dedication and attention to detail 👏
Francois · 6 June 2022
Agent replied · 6 June 2023
Thank you very much for taking the time to write in.
Please do recommend us.
Paul & Team
★★★★★ 5/5
GoogleOur experience selling our property with Sansome & George was excellent, very efficient and the Sales side were very helpful throughout the whole time it took us to sell our property and upto our completion.
Sandra · 27 June 2024
Agent replied · 26 August 2024
Dear Sandra
Thank you for your kind feedback. We really appreciate the business especially for letting and managing your home for many years.
Take care both of you.
Best wishes from Paul & all the sales and lettings teams at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleBarbara is great and very helpful. She knows her job perfectly. Thank you ❤️
Mohammad · 6 June 2022
Agent replied · 6 June 2023
Thank you for your kind feedback.
Paul, Barbara & Team
★★★★★ 5/5
GoogleCan’t not fault the service Barbara was amazing .. always was available smooth transaction
Usman · 6 June 2022
Agent replied · 6 June 2023
Dear Usman
Thank you for taking the time to write a review.
Best wishes from all the team at Sansome & George (Tilehurst).
★★★★★ 5/5
GoogleSo glad we went with S&G as our estate agent. They were thoroughly professional throughout the process and kept us up to date with any new developments but not the point where ever felt pressured or hassled by them where sadly a lot of estate agents often fall foul. Would certainly use them again when the time comes.
Dookiephonic · 8 November 2022
Agent replied · 6 June 2023
Thank you for taking the time to do a review.
Best wishes from all the team at Sansome & George in Tilehurst.
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