Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThis agency is renting out a property that was recently on the market with another agency that disclosed property damage by the landlord. The damage has not been fixed and they are playing the “we don’t know” card. This is dodgy and seems illegal but that’s ok because they claim to not know about it.
Jessica · 2 March 2023
Agent replied · 31 May 2023
Good afternoon Jessica, I am one of the owners of Patrick Williams. I have read your review and am concerned with what you have stated, I have looked through all of our records but I can not find your name or details within our database. Please could you email me at: jacob.felix@belvoir.co.uk in order for me to look into this in detail for you. Kind regards, Jacob Felix.
★★★★★ 5/5
GoogleExcellent service from Patrick Williams in the sale of our leasehold property. Completely glad we placed the property in the market with them despite attempts at other agencies to get the business. Will definitely lately recommend their services.
Sylvia · 26 March 2024
Agent replied · 28 April 2024
Hi Sylvia. Thank you for taking the time to leave such a positive review! We wish you good luck for the future and will be pleased to see you should you need us again.
★★★★★ 5/5
GoogleI would like to express my great gratitude to Trudy for help in buying a house, for her understanding, useful advices, assistance in matters beyond her scope of duties, for her professional approach to work, for helpful e-mails and phone calls and support. Overall, I would highly recommend agent Trudy and thank you wholeheartedly for helping me buy our dream home.PositiveResponsiveness, Quality, Professionalism, Value
Marlena · 25 August 2021
Agent replied · 31 May 2023
Hi Marlena, thanks for posting such a glowing review regarding the service received from Trudy. Buying a home is a complex and lengthy process and I am really happy we were able to help, best wishes from Richard and all the team at PW
★★★★★ 5/5
GoogleGood estate agent been around for quotes few years now
Nicola · 3 May 2025
Agent replied · 31 May 2023
Thank you Nicola for posting a 5 star review, always here to help with any property matters. Richard & all the team at PW.
★★★★★ 5/5
GoogleVery professional during my whole renting period,
Penny was very helpful and dealt with any problems straight away
Nick · 26 March 2024
★★★★★ 5/5
GoogleWe had a long distance move planned which took a while to organise as the type of house and location we needed was quite specific. We got our house valued by two other estate agents but decided to go with Patrick Williams. The reason for this was that when Julian visited us, he had a very calming and reassuring manner and we felt that he was very attentive regarding our needs. He got us the right kind of buyer who appreciated our sitiuation very quickly so we did not have to undergo multiple viewings. After we agreed on the sale of our house, Julian and his colleagues were very helpful and prompt in dealing with any of our enquiries. We are glad that we chose to go with Patrick Williams Estate agents and would not hesitate in recommending them to someone else.PositiveResponsiveness, Quality, Professionalism, Value
Andy · 25 August 2022
★★★★★ 5/5
GoogleRecently sold two houses through Patrick Williams and was very pleased with the friendly and professional service from Jason, Julian, Trudy and the team!
Kevin · 5 July 2022
★★★★★ 5/5
GoogleWe have been very happy customers of both the Sales and Lettings teams at Patrick Williams for some time - we were extremely happy with the service we received when we bought our house through them, and have since used their Lettings team …
Catherine · 26 March 2024
★★★★★ 5/5
GoogleVery please with Patrick Williams services from offer to moving day including their recommended solicitors firm.
Trudy sold our property within 9 days and
was very responsive to every step.
Good value, Professional and Mature staff.PositiveResponsiveness, Quality, Professionalism, Value
Rodolph · 25 August 2021
Agent replied · 31 May 2023
Hi Rodolph, thank you for posting such a positive review regarding the service you received from Trudy and the team, we wish you all the very best, Richard and all at PW
★★★★★ 1/5
GoogleTENANTS AVOID! We lost out on a property because the agent incorrectly advised the landlord we had adverse credit!! (Before any referencing had taken place) No apology and not even a response to my email when I advised them of their mistake!!
Joanne · 1 June 2018
Agent replied · 31 May 2023
I am sorry you have chosen to submit this review however what you have stated is simply incorrect and misleading. I have reviewed all the emails between my staff member and your self ( 10 in total ). The fact is you initially offered less than the asking price so the landlord simply went with the person that offered the full price first. It was nothing to do with the credit rating. In your email to us you stated "my credit rating isn't great" and my colleague discussed this with you and was satisfied that based on your explanation, that would not have been an issue. We did offer an alternative property however never received a response.
★★★★★ 5/5
GoogleAn incredible team of people - Highly recommend.
Both the Letting and Sales team have been friendly, efficient and professional. The services provided and effective communication have enabled both a successful tenancy and house sale. I am immensely grateful to the entire team and would definitely use them again in the future.
THANK YOU.
Maya · 29 October 2022
★★★★★ 5/5
GoogleAn incredible team of people - Highly recommend.
Both the Letting and Sales team have been friendly, efficient and professional. The services provided and effective communication have enabled both a successful tenancy and house sale. I am immensely grateful to the entire team and would definitely use them again in the future.
THANK YOU.
Maya · 4 August 2022
★★★★★ 5/5
Google6 years ago we bought our first home with Patrick Williams and had such a positive experience we always intended to sell with them when the time came. The process of selling with them was just as smooth as I had hoped. Jason came to value …
Nicole · 26 March 2023
★★★★★ 5/5
GoogleProfessional, kind and sensitive service from Trudy who went above and beyond to help us with our sale. She shared her expertise and time and went the extra mile to help us out ensuring a smooth sale with great communication throughout. This woman was amazing. Highly recommend.
Mira · 26 March 2023
★★★★★ 5/5
GoogleI would totally recommend Patrick Williams, they helped me not only sell my house for an excellent price, but I also purchased my next home through them. Jason gave us some good advice and he really listened to the spec I had for my next …
Rachel · 26 March 2023
★★★★★ 5/5
GoogleI found Patrick Williams to be professional and straightforward and that is why I chose them, after obtaining initial valuations from three Estate Agents. I felt comfortable in my dealings with them whether in person and on the phone. I would thoroughly recommend them.
Ruth · 26 March 2023
★★★★★ 5/5
GoogleWe had a fantastic experience with Patrick Williams and we weren't even their clients! They represented our seller but I worked extensively with Trudy who helped me communicate with both solicitors through the queries and into exchange and …
Sarah · 26 March 2023
★★★★★ 5/5
GoogleWould definitely use again, if we were in the area.
From the day they first visited to the day we finally moved down to Cornwall, they team were friendly, knowledgeable and kept calm and efficient when the stress …
Annabelle · 26 March 2023
★★★★★ 5/5
GoogleThanks for your help at a most difficult time for all. Always friendly, ready to listen and professional.PositiveProfessionalism
Rob · 25 August 2021
Agent replied · 31 May 2023
Thanks Rob, that is very kind of you to post such positive feedback. Best regards Richard
★★★★★ 5/5
GoogleJason (and Andy previously) was a real start constantly going above and beyond to steer a difficult sale and purchase to a successful conclusion.
We had been recommended to Patrick Williams and I can clearly see why.
Very pleased with all everything everyone there did
Highly RecommendedPositiveResponsiveness, Quality, Professionalism, Value
Phil · 25 August 2021
★★★★★ 5/5
GoogleWe had a very positive experience with everyone we dealt with from Patrick Williams Estate Agents - we were first time buyers and found them to be very supportive too. Thank you for all your help in getting us on the ladder!
Cat · 31 May 2022
★★★★★ 5/5
GooglePenny at PW is very helpful and friendly whilst providing a caring and efficient service.
Philip · 26 March 2024
★★★★★ 5/5
GoogleWe cannot recommend Patrick Williams Tilehurst enough. They did all that was asked of them in a friendly and professional manner.
The · 26 March 2023
★★★★★ 5/5
GoogleGreat service from Trudy & the Patrick Williams team in managing my house sale. Regular updates and lots of leg work in pushing the sale through. Thanks again.
Suzie · 8 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
