Trusted Agent profile · Three Rivers
★★★★★
2,055 reviews across 2 platforms
11 Church Street, Rickmansworth, WD3 1BX, Three Rivers, WD3 1BX
Part of Savills, see every office.
Savills's office in Three Rivers, at 11 Church Street, is rated 4.2 out of 5 across 2,055 reviews on two platforms, including 261 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Savills Rickmansworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Three Rivers.
Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.
1/5
TrustpilotUseless book a day off for them then…
Useless book a day off for them then they tell me hour before my appointment they can't make it
Hi Bella, we are incredibly sorry for the cancellation; please let us know if an alternative time has been arranged, or provide more details to socialmedia@savills.com so we can look into arranging an appointment for a time that is convenient with you.
5/5
TrustpilotAmazing service from Robyn
Robyn (Waterfront, Battersea) was so friendly and easy to deal with when buying my new flat. Despite the purchase taking longer than expected, she was always on hand to help and made me feel at ease during every stage in the process. Highly recommended!
We are so pleased that everything worked out successfully for you, Alison. Thank you for providing us with an update and for taking the time to review our service!Regards,Robyn
5/5
GoogleI was recommended to Savills in Rickmansworth and found the staff very helpful & professional. Especially Sue Trybus who worked very hard at what turned out to be a more complicated & protracted sale than we thought. Her professionalism, help and advice was outstanding.
1/5
TrustpilotNon existent
I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.
Hi David, we're sorry to hear this. Savills endeavours to give the best possible service so we would like to investigate your comments further, please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
GoogleMy interactions with Savills in Rickmansworth have always been extremely positive and in particular Sue Trybus has been excellent throughout - highly professional, personable, and accomodating. I would thoroughly recommend Savills to anyone looking to buy or sell within the Rickmansworth/Chorleywood area.
5/5
TrustpilotWas very happy with the whole…
Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky
5/5
TrustpilotThumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs
I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.
I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma
5/5
TrustpilotMy sale: Savills at Bristol
Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.
5/5
TrustpilotVictoria Short from the Stamford Office…
Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.
Thank you for your review, its much appreciated.Regards, Victoria
1/5
TrustpilotWorst commercial letting agent ever
Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.
We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.
5/5
TrustpilotWorking with Kitty Haley
Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.
5/5
Trustpilotattentive and helpful
Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.
5/5
TrustpilotThis is an incredibly professional and…
This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotKitty O'Sullivan
I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotSimply unbeatable service from Ram…
Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes
It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram
5/5
TrustpilotThe whole experience was excellent
The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotVery attentive and professional service
Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.
Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
GoogleWorked very hard throughout the whole process, felt supported.
Dear Raniska. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties
5/5
GoogleSavills has been wonderful, we just let one of their properties. They were very quick in ensuring that everything is in place, they also managed the the comcmuicantion between us and the landlords very efficiently and thanks to all that we are now moved in :)PositiveResponsiveness, Professionalism, Value
Dear Judit, thank you for taking the time to provide your positive comments following your recent move. We're so please to hear it all went so well. Thank you.
5/5
GoogleThe team at Savills guided us through the sale of our parents' house after their deaths and kept in touch on a weekly basis through the 15 months from being put up for sale to completion of a sale. This included the first lockdown in 2020 and the subsequent withdrawal of an offer a long way down the route to exchanging contracts. The team at Savills were always professional and responsive and our experience with them was first class.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGraeme , Sue Trybus anf David are excellent at what they do. We had more contact with Sue and Graeme who were Very responsive and answer calls at any hour. Very fast on replying and also takes ownership of everything they take on board. sue and Graeme touches. We have bought 2 houses and sold one with Savills and they have given fantastic service. . My family and I are really pleased to have know Grahame and Sue. The whole process was handled smoothly and. efficiently. Savills staff are extremely confident and efficient Communication is their biggest strength.PositiveResponsiveness, Professionalism
5/5
GoogleWell I never thought I'd find myself writing a review for an estate agent but Savills were so good they deserve it. As sellers they kept us fully informed of progress and checked in with regular calls after viewings as well as once the offer had been agreed. Our agent (Sue Trybus) worked really hard for us. She was resourceful when buyers had questions (or things they disliked about the house) and struck a great balance between friendliness and professionalism. The little 3D video (like Google Maps) that was made of our house worked so well and the photos were incredible.PositiveResponsiveness, Professionalism
5/5
TrustpilotI found Duncan Petrie to be hugely…
I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!
Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan
5/5
TrustpilotTrust/ Confidence
We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.
This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Rickmansworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Three Rivers.
