Trusted Agent profile · Three Rivers

Proffitt & Holt Three Rivers reviews

★★★★★ Excellent

193 reviews across 2 platforms

14 High Street, Abbots Langley, WD5 0AR, Three Rivers, WD5 0AR

Proffitt & Holt's office in Three Rivers, at 14 High Street, is rated 4.8 out of 5 across 193 reviews on two platforms, including 184 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

184

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Proffitt & Holt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.

5/5

Google

This is my 3rd time dealing with Proffitt and Holt and I thought they were fantastic. I’ll use them everytime now, they are very trustworthy, competitive and did a great job of getting us a surprisingly fantastic price for our home. Ed in particular was a pleasure to deal with. Everyone was, and you can tell the staff all work and communicate well together as a team. I highly recommend this estate agents over every other estate agents in the area. So pleased with the end result.

Ross · 26 October 2023

Agent replied · 25 October 2024

Ross, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

5/5

Google

We are currently marketing our house with Proffitt and Holt and wanted to share the experience to date of using them as our estate agent. Both my wife and I have been impressed with the professionalism and thoroughness demonstrated by all of the P&H staff we have dealt with (Abbie, Angela, Chloe, Ed, Lesley, Natasha, Phill, and Sean). The P&H team have generated a lot of interest in our house, organising many viewings, and ultimately we have received a several realistic offers from a range of buyers. Our challenge now is to find our next house so that we can move forward to the next stage, although this isn’t something P&H are able to assist with as we are moving out of the area.

Dee · 26 October 2023

Agent replied · 25 October 2024

Dee, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

5/5

Google

We are currently in the process of buying a house with Proffitt and Holt. Sean and Phill have both been great with communicating everything with us. They have been open and honest with everything they have needed to and been professional at all times. They worked around us with viewings and were very flexible. They also answered any questions we had and even when these might have felt silly at the time (as first time buyers). We are thoroughly happy and hopeful that we will stay feeling this way until completion! Thank you.

Gemma · 26 October 2023

Agent replied · 25 October 2024

Gemma, thank you for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

5/5

Google

From our first meeting with Ed, he gave us the confidence that Proffitt and Holt were the right choice of agents to sell our property. Within a week of giving them the go ahead, we were on the market, with an impressive brochure, description, EPC, floor plan and photos by Martyn. The whole team of Sean, Carol and Natasha have been excellent in keeping us informed and undertaking the viewings, even arriving early so they knew all the features of the property before showing clients around. Within 2 days we received our first offer and with careful management of the process and offers by Ed, we have an agreed offer in place at the asking price. Clearly there’s some way to go in the process yet, but we are confident we have made the right move (no pun intended) with Ed and his team to sell our property, we would definitely recommend.

David · 26 October 2023

Agent replied · 25 October 2024

David, thank you for taking the time and trouble to leave a review and for the lovely feedback, it is much appreciated.

5/5

Google

I now know that I made the right decision in choosing to appoint Proffitt & Holt, Abbots Langley to sell my house. Phil and his dedicated sales team worked hard from day one to find me the good buyer and also to achieve the price which I wanted. The service I received was good, professional but at the same time the team were at all times friendly and approachable. Communication was excellent, I was always kept in the loop, informed of the many viewings and given feedback from the viewings and offers put forward. I have no hesitation in recommending you for your service, achievement and bringing the sale of my house to a satisfactory conclusion in a comparatively short time. Thank you all for your help at this stressful time. Jackie Kerr.

Jacqueline · 26 October 2023

Agent replied · 25 October 2024

Jackie, thank you for taking the time and trouble to leave a review and for the positive feedback, it is great to hear.

5/5

Google

Izabela was very friendly and prompt at the property I was viewing

Rob · 11 October 2024

Agent replied · 23 February 2025

Rob, thanks very much for the review, good to hear.

5/5

Google

Working with Nicole has been very easy. I'd recommend Proffitt and Holt.

Alex · 11 October 2024

Agent replied · 23 February 2025

Alex, thanks very much for the review, it's much appreciated.

5/5

Google

Received great service from Phil when I called up with some queries on a few properties. He was extremely professional, helpful, took the time to answer all of my questions in detail and even followed up a few days later with recommendations of other suitable options in the area. Very positive and personalised service, would recommend him to everyone.

Jack · 11 October 2024

Agent replied · 25 October 2024

Jack, thank you for taking the time and trouble to leave a review and for the positive feedback, we really appreciate it.

5/5

Google

P&H were absolutely amazing throughout my property purchase process! A special shout out to Hannah for consistently adhering to all my needs and remaining extremely professional throughout. Thank you!!!

Zain · 26 October 2023

Agent replied · 25 October 2024

Zain, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it's great to hear.

5/5

Google

Phil was really helpful with my enquiry, would recommend highly.

Michael · 11 October 2024

Agent replied · 23 February 2025

Michael, thank you for taking the time and trouble to leave a review, much appreciated.

5/5

Google

Thank you to Nicole and Proffitt & holt. Nicole has been amazing, She was engaging, positive and knowledgeable. Communication from Nicole and Proffitt & holt has been outstanding.

Deborah · 26 October 2023

Agent replied · 25 October 2024

Deborah, thank you for taking the time and trouble to leave a review, it is much appreciated.

5/5

Google

I have dealt with Sean at Proffitt & Holt recently regarding our house valuation. He was very professional, approachable and thorough. I wouldn't hesitate to use him again.

Gabriella · 26 October 2023

Agent replied · 25 October 2024

Gabriella, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

5/5

Google

Phil was knowledgeable and polite, pleasure to deal with

Adam · 11 October 2024

Agent replied · 23 February 2025

Adam, thanks for the review.

5/5

Google

I received great service from Phil regarding some enquiries for a valuation and potentially putting our flat on the market. He was helpful and knowledgeable. Unfortunately our circumstances mean we have had to pause the sale for now, but when we are able to proceed we will definitely be giving Phil a call to sell our property.

Jessi · 11 October 2024

Agent replied · 11 October 2026

Jessica, thank you for the review and for the positive feedback, it is lovely to hear.

5/5

Google

Formerly very thorough and responsive.

Derek · 11 April 2026

Agent replied · 25 October 2024

Derek, thank you for the review

5/5

Google

Called to discuss the process of marketing my property with Proffitt & holt, spoke to a gentleman called Phil, who was very polite, friendly and professional. So when he asked if I would write him a review, I said I’d be more than happy to recommend Proffitt & Holt to my friends and family!

Fredrik · 11 October 2024

Agent replied · 25 October 2024

Fredrik, thank you for taking the time and trouble to leave a review and for the positive feedback, it's great to hear.

5/5

Google

Brilliant experience with Proffitt & Holt, Ed Davies is a true gent and I wouldn't hesitate to recommend.

James · 24 February 2024

Agent replied · 23 February 2025

James, thanks for the review, much appreciated.

5/5

Google

A big thank you to Sean Lewis, the Abbots Langley Proffitt & Holt office couldn’t have been more helpful.

Simon · 13 January 2024

Agent replied · 12 January 2025

Piers, thank you for taking the time and trouble to leave a review, much appreciated

5/5

Google

It has been an amazing experience so far, Nicole is very informative and very knowledgeable in the area which is very useful.

Gustavo · 26 October 2023

Agent replied · 25 October 2024

Gustavo, thank you for taking the time and trouble to leave a review, it is much appreciated.

5/5

Google

So pleased with Angela, Ed and the team at Proffitt & Holt KL. So helpful and easy to deal with. Would highly recommend for selling, very impressed especially at the current difficult time with the market as it is. Very friendly service and always there if I had a query or wanted advice. Thank you so much, always so nice to pop in to the branch too, very welcoming :-)

MG · 26 October 2023

Agent replied · 25 October 2024

Thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

1/5

Google

After having been asked many times by a property owner to organise painting a bit of wall and ceiling, and also send photos of the state of the property now for sale, I drove a 45 mile round trip as a favour to do their job for them. When at the property, I ran into the woman showing people around, and when I asked why they had not sorted out the paint work, she lied and said the tenants had only just moved out (they moved out four month earlier, and Proffitt & Holt has ignored all requests since then). They also seem to have lost two of the three copies of keys to the property, as when I went to pickup a key, I was told the woman who current had "the" key was out. When I arrived at the house, but the heating and hot water was also on, despite them previously confirming they had turned it off.NegativeResponsiveness, Professionalism

Henrik · 26 October 2022

Agent replied · 25 October 2024

Dear Mr Morsing, it is very disappointing to read this and that you have decided to make these claims in this way rather than calling our office to discuss them with us first, if you had we would have been able to correct you on a number of points. The painting had been carried at the end of the tenancy as instructed, what you are referring to is a new more recent issue. The person you met at the property is a viewing assistant in our sales team and therefore has no knowledge or involvement with the management of the property or any works that are to be carried out. She would not have known the date the tenants moved out. We have not lost any keys for the property, we have all copies we have been provided with that were check in and checked out with the previous tenants. We were instructed to turn off the heating and hot water in August, which we did. It is now December and we are not the only agents with a key to the property. It could have been turned on again by someone else as the temperature has now dropped. If you had called and spoken to our property management before leaving this review, we would have been able to address all of these issues with you in the appropriate manner. If you require any further assistance we would be pleased to assist if you couild call one of our property managers. Many thanks

5/5

Google

Great team at Abbots Langley P&H Thanks to the support of the very efficient, bright, and supportive team we got over the line after an 8 month wait for our purchase. I would like to make a special reference for both Ollie and Mary for being so cheerful in a very challenging times. I would strongly recommend the team, from the first valuation with Ed, to the production of our sales with Mary, Clare keeping us informed and right to the end with Ollie getting us over the line.

Tarnia · 26 October 2022

Agent replied · 25 October 2024

Tarnia, thank you very much for taking the time to leave a review and for your positive feedback, it is much appreciated and great to hear. I will be sure to pass on your comments to the team.

5/5

Google

We recently had the pleasure of both selling our house and buying our new home through Proffitt & Holt in Abbots Langley. Their service and attention to detail was second to none. I really feel that they consistently went above and beyond what would be expected of an Estate agent and because we were selling and buying we had the opportunity to interact with the majority of the staff in the office which included Mark, Ed, Olly, Mary and Rochelle. I highly recommend Proffitt & Holt to anyone wishing to buy or sell their home. You will be in very safe hands.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 26 October 2022

Agent replied · 25 October 2024

Linda, thank you very much for taking the time to leave a review and for your positive feedback, it is really appreciated and great to read. Many thanks for the recommendation.

5/5

Google

My partner and I was shown a beautiful property by Nicole and was made to feel welcomed and with no pressure. Greated us with a smile and was very professional and friendly, an added bonus at a stressful time. Anyone would be in good hands with Nicole.

Nathaniel · 11 October 2024

Agent replied · 25 October 2024

Nathaniel, thank you for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

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Questions about Proffitt & Holt Three Rivers

Has Proffitt & Holt won any awards?

Yes. In The Trusted Agent 2026 awards: Proffitt & Holt, Three Rivers won Trusted Agent.

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