5/5
FacebookAmazing customer service. George is a very helpful person. Thank you very much for your help.
Trusted Agent profile · Thornton Heath
Verified
Streets Ahead Thornton Heath reviews
★★★★★
1,204 reviews across 3 platforms
737-739 London Road, Thornton Heath, CR7 6AU
Part of Streets Ahead, see every office.
Streets Ahead's office in Thornton Heath, at 737-739 London Road, is rated 4.7 out of 5 across 1,204 reviews on three platforms, including 75 Google reviews rated 4.9.
75
Reviews on Google
This office
209
Reviews on Facebook
Business-wide
920
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
Facebook5/5
FacebookGeorge is a fantastic agent friendly and really walk the extra mile to help you
1/5
FacebookHorrible Customer Service Pretty sure their deleting their bad reviews would not recommend this Estate Agent title says it all. Check their trust pilot reviews for the honest opinions.
Agent replied · 10 August 2026
Hi Coya, thanks for getting in touch. We are really sorry that you've had bad customer service. We are looking into this for you. If you have any further information, please do private message us, so we can investigate. Thanks, Rebecca
5/5
TrustpilotI believe one of the goals is Customer satisfaction .
I believe one of the goals of the organisation is customer satisfaction. The letting officer ( Ryan) I had dealings with needs an award, he is customer friendly. I will strongly recommend people to your organisation especially that particular branch.
5/5
TrustpilotStress free letting
This was my first experince letting a property and Streets Ahead (Crystal Palace) have made it so easy and have reassured me throughout. Emma organised everything I needed to get let ready without being pushy. Nick took photos on the Friday, arranged viewings on the Saturday and confirmed the let on the Tuesday!
5/5
Facebookhighly recommended especially Jakub, he is good communicator and he really love his job.
5/5
FacebookGeorge understood what type of house we wanted and he remembered to call us everytime there was a new house coming to the market. Very helpful and friendly. Thank you.
Agent replied · 10 August 2026
George is the best.
5/5
TrustpilotI highly appreciate the great service…
I highly appreciate the great service of Street Ahead specially would like to thank the agents George Barnes and Emma for their great support to find an amazing place and to sort ourt all the process. Good luck to you all!
5/5
TrustpilotFrom day one when George Barnes gave me…
From day one when George Barnes gave me a call in regards with the apartment I was looking for,he communicated with me so well,and made follow ups along.Great service offered to me.Thanks for the great efforts he put for me into getting the house.
5/5
TrustpilotGeorge Barnes helped us consistently…
George Barnes helped us consistently search for a flat and was very helpful with all our needs and provided us with property updates regularly.
Agent replied · 11 June 2024
Thank you for your review. I will pass your comments on to George. Thanks, Laura
5/5
TrustpilotConscientious Cameron
The highest of praises to Cameron who was both personable and professional throughout the process.He worked hard to try and fit the brief for what I required and was patient and able to assist when my requirements changed.He is a credit to the company, always willing to help with great attitude.Well done Cameron!
5/5
FacebookGreat service. Faye was a gem, so friendly and helpful. would definitely recommend 🙂
5/5
FacebookThey understand what both tenants and landlords want and are highly professional and despite being a decent size, they offer a personal service that is often overlooked by other firms.
Agent replied · 10 August 2026
Awesome - thanks for sharing your experience with us Minesh :) - Rebecca
5/5
TrustpilotA great team at Streets Ahead that took…
A great team at Streets Ahead that took over the selling of our property and efficiently secured a sale and followed it through to completion.
5/5
TrustpilotGood hospitality by all them when…
Good hospitality by all them when entered. Lex paid extra attention which was much appreciated. George took us through the property and was soft spoken, professional at the same time.Been with streets & head for many years you all understand the customers needs.
1/5
TrustpilotOnce they have your money they truly do…
Once they have your money they truly do not care. You won't hear from them or have any matter sorted in a timely manner. I was a tenant - thankfully no more! But they also deal the same way with landlords (I know as kept in touch with mine) - if you want to be treated with respect and professionalism go with someone else…
5/5
TrustpilotAnother happy customer!
Thanks to the Crystal Palace StreetsAhead team for once again finding a suitable new tenant for my property. As always, I've found Nick Autumn and Emma to be very efficient, responsive, straightforward and a pleasure to deal with.
5/5
TrustpilotRyan from Streets ahead was very…
Ryan from Streets ahead was very supportive and reassuring when finding a property for my brother-in-law. He was friendly and professional at the same time. Would definitely use Streets Ahead again to find a property.
5/5
TrustpilotGreat estate agents
Really friendly and great to work with Catherine in particular has been spot on. Would recommend for home buyers and sellers.
Agent replied · 11 June 2024
Thank you Joanna for your lovely review. I will pass your comments on to Catherine. Thanks, Laura
5/5
TrustpilotGreat letting service
Nick, Emma and Autumn at Streets Ahead have been really good to work with, great communication and quick response to any questions. They successfully found tenants for us very quickly and guided us through the process of letting our house.
5/5
TrustpilotGreat service
Have to applaud Streets Ahead. They've been offering a great service in Crystal Palace for years. Nick, the lettings manager is a true gent, and all the team I've spoken to have always been beyond professional and lovely to speak to
5/5
TrustpilotStreets Ahead- Agent review
We contacted Streets Ahead through Rightmove and were directed to Katraielle Grant. She responded very quickly to all our queries.
Agent replied · 11 June 2024
Thank you for your lovely review. I will pass your comments on to Katraielle. Thanks, Laura
5/5
TrustpilotI was placed on their priority list any…
I was placed on their priority list any time there is an apartment that match my requirements I will be called upon by George, he always assured me that I will get the apartment of my choice
5/5
FacebookI will reccomend Streets Ahead because Jakub provided me with prompt, friendly service. He exceeded my expectations in sourcing the best properties in my price range to meet my needs and specifications. He presented not just the property but Streets Ahead in the light of professionalism and excellence. I am very happy with my experience of using Streets Ahead.
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