Trusted Agent profile Β· Thornton-Cleveleys

Farrell Heyworth Thornton-Cleveleys reviews

3.8

β˜…β˜…β˜…β˜…β˜… Good

558 reviews across 2 platforms

5a, Cleveleys Avenue, Thornton-Cleveleys, FY5 2UH

Farrell Heyworth's office in Thornton-Cleveleys, at 5a, is rated 3.8 out of 5 across 558 reviews on two platforms, including 357 Google reviews rated 4.5.

Google logo

4.5 / 5

357

Reviews on Google

This office

Trustpilot logo

201

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thornton-Cleveleys office, from every platform, shown as written. First names only.

5/5

Google

Everyone was helpful reliable and friendly would recommend to anyone

Miles Β· 18 August 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team's helpfulness, reliability, and friendly service made a positive impression on you. Your recommendation means a lot to us, and we're here to assist you whenever you need our services in the future. If you have any further questions or need assistance, feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Excellent service very happy A+++++

Chris Β· 16 December 2023

Agent replied Β· 13 June 2024

Thank you for your fantastic review! We're delighted to hear that you're very happy with our service. If there's anything else we can assist you with, please don't hesitate to reach out.

5/5

Trustpilot

Farrell Lancaster are excellent

Farrell Lancaster are excellent - I had a great experience with Nathan who really pulled out all the stops to help me, keep me updated and offer advice.

Aro Β· 21 July 2021

Agent replied Β· 16 June 2024

Thank you for taking the time to leave feedback. It sounds like the team have gone out of their way to provide you with a great service.If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

1/5

Trustpilot

Don’t use this incompetent company if you want to sell your house

Wish I’d looked at the reviews before wasting our time asking this useless company to value our property with a view to selling it for us. Short email after they’d viewed the property with a completely nonsensical valuation. When emailed them asking for how they had arrived at that figure didn’t even bother to reply

Stephen Β· 22 March 2022

1/5

Trustpilot

Do not sell with this Company!!!

Customer Β· 15 April 2025

5/5

Google

Service second to none, sold my property 2 days after going on the market! All of the staff are very pleasant and easy to deal with, and very helpful. Thank you

Pau Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I am delighted to hear the Cleveley's team were so helpful throughout your sale. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director

5/5

Google

Big Thanks to the team at the Cleveleys office for all their support and guidance with a recent purchase. Very knowledgable, professional and kept informed throughout the buying process. Highly recommended.

Kevin Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I am delighted to hear the Cleveley's team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best in your new home. Kind regards, Chris Heyworth, Director

5/5

Google

Sarah could not have been more helpful, would definitely request Sarah for when I next use Farrell Hayworth - thank you xxPositiveResponsiveness, Quality, Professionalism, Value

Karen Β· 24 August 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Great experience at Farrell Heyworth Cleveleys. Staff made things simple for me as this was my first time buying and gave me helpful advice with finding a great mortgage!

Nell Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

5/5

Google

Sarah Mayson from Farrell Heyworth Cleveleys branch dealt with our tenancy and she was extremely friendly and efficient . I would definitely recommend her to any landlord or tenant.

Bev Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it their top priority to ensure customers are always well informed. We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

5/5

Google

I have used Farrell Heyworth on numerous occasions with both sales and rentals and couldn't be happier to use them again! Their staff are great at communicating throughout the sale process and you always feel they are doing their best to help and keep you informed. Euan and the rest of the team are a credit to the St Annes branch!

Damian Β· 14 June 2020

5/5

Google

I have recently started the process of buying a house of Farrell heyworth in Blackpool & I must say so far all the staff have been so helpful & professional. Courtesy calls to see how I'm getting on & helping me with anything & answering all my questions. Thank you all so much for keeping this as stress free as possible for me πŸ™‚πŸ™‚πŸ™‚ …

Amy Β· 15 June 2018

5/5

Google

Fantastic to deal with getting my house up for rent and tennants in. All very straightforward and sarah mayson took all the stress off me. An absolute pleasure to deal with

Jonathon Β· 15 June 2019

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.

1/5

Google

They were extremely rude and added a surprise charge of Β£800 for selling a house. Possibly the worst property agents I have ever met.

Smrka Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave a review. We are disappointed to hear you were dissatisfied with the service provided, despite the fact that we successfully sold your property. All our charges are clearly outlined in our contract which all customers are required to enter into when we commence the sale of your property. Kind regards, Jeremy Collins - Director

5/5

Google

Kurt was really understanding and took time out to answer my questions.

Iain Β· 14 June 2020

5/5

Google

Fantastic team @ Cleveleys. They have acted as both letting agents to find us tenants and selling agents. Sarah Curt and Sarah all top drawer. Well done team!

Auto Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support both when letting your property and when selling it. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

5/5

Google

Highly recommend Farrell and Heyworth,Sarah at the cleveleys office and top and the application department were very helpful moved me very fast 10/10 couldn’t be more happy

Alex Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

1/5

Trustpilot

Staff very rude and not helpful in…

Staff very rude and not helpful in anyway disgrace and will never rent off them again

Customer Β· 17 September 2024

5/5

Google

Excellent service! Sarah Mayson provided an outstanding service from start to finish. Clear, detailed information with regular updates. Thank you.PositiveResponsiveness, Professionalism, Value

Tony Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

5/5

Google

Finally got my keys to my new house Thankyou so much to the lettings team at cleveleys for all there help along the way. ☺️☺️

Joanne Β· 14 June 2020

Agent replied Β· 13 June 2024

Dear Ms Carmichael, Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when helping you to find your new home. I will pass your kind words on to the team, who will be delighted. All the best, Chris Heyworth, Director

5/5

Google

xcellent first class experience

David Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for your feedback! We're delighted to hear that you had an excellent and first-class experience with us at Farrell Heyworth. Providing exceptional service is our top priority, and we're glad to know that we met your expectations. If there's anything else we can assist you with, please feel free to reach out. We're here to help. Thank you for choosing Farrell Heyworth, and we hope to have the opportunity to serve you again in the future. Best regards, Jeremy Collins - Director

5/5

Google

I just wanted to say how impressed i was with this company, I went into their office on Highfield Road and the staff were so helpful, I went into all the agents on the Road and this was the only one that took the time to listen to my needs and requirements. So so professional and knowledgeable, Thank you.

Sally Β· 15 June 2019

5/5

Google

Nicholas Gregson ,absolute star ! , efficient in all aspects of my mortgage application .Sorted in no time ..PositiveProfessionalism

David Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

5/5

Google

It was a pleasure to be served by the bright bubbly staff in the office. Would definitely recommend to anyone looking to let or rent

Thomas Β· 15 June 2019

Agent replied Β· 13 June 2024

Dear Thomas, Thank you for leaving such a love;y review. The team will be delighted they were able to help you and your recommendation will make their day. Wishing you all the best, Chris Heyworth - Director

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