Propeller reviews

★★★★★ 5/5

Google

Being new to the property rental world I was recommended Propeller Properties to assess and guide me through the process. From initial contact to the ongoing management of my property they have been exceptional. They understand the local market and provide invaluable advice on my options. There was no hard sell and the final decision was mine. Once I decided to pursue the rental route, they guided me through what I should and should not do, ensuring I didn’t waste time or money. They quickly secured a suitable tenant for the property, ensuring the property aligned with the tenant and the tenant aligned with my (landlords) requirements. I would highly recommend Lisa & the team at Propeller Properties for all your property rental or sales needs.

Peter · 26 March 2026

★★★★★ 5/5

Google

We are first time renters and Jane was absolutely great with any questions we had. Friendly and professional, told us to contact if we have any queries and has kept to that, her responses are always prompt. Great service and lovely letting agent to have.

Chloe · 16 February 2026

★★★★★ 1/5

Google

Propeller Lettings Team, I am writing to formally raise my concerns regarding the issues experienced today in relation to property access and communication. As someone running a business, it is essential that accurate information and correct keys are provided in advance. Today, I did not have the correct keys, and on three separate occasions I had to call to clarify the property location. This caused unnecessary disruption, delays, and added stress to an already busy working day. I find this level of organisation and communication extremely disappointing and below the standard I would expect. Situations like this impact my time, professionalism, and ability to operate effectively. I would appreciate clarification on how this will be addressed moving forward to ensure this does not happen again. I look forward to your response.

Katie · 16 February 2026

★★★★★ 5/5

Google

HIGHLY RECOMMENDED Brilliant service, great communication, fast at finding new tenants. Couldn't ask for a better service as I don't live local to my property, I have been with this company for approx 10yrs. Thank you Propeller Properties and your team.

Linda · 16 October 2025

★★★★★ 5/5

Google

Rachael has been managing my properties for a couple of years now. Both Liverpool and Manchester. Very reliable and sorts problems out in no time. Great price compared to other estate agents. Highly recommend

Callum · 16 September 2025

★★★★★ 5/5

Google

I highly recommend the team at Propeller Lettings! James and Lisa from the team do a fantastic job of managing my property, always thorough, professional and a really friendly bunch too! As a landlord who is often time poor I fully trust Propeller to manage my property in the best and most efficient way, this cannot be said for other agents I work with. Communication, local knowledge and attention to detail are standout USP’s of this agency. They resolve issues quickly and efficiently and are also quick to find and secure tenants. This high level of service has been consistent for the past 7 years I’ve worked with them so I can wholeheartedly recommend them with absolute confidence. As long as I have property in the area they would be my go-to agents of choice for all related property services.

Adrian · 11 April 2025

★★★★★ 5/5

Google

I had the pleasure of working with Propeller Properties both as the property manager for my rental home and later as the estate agent responsible for selling the property. In both roles, their service was nothing short of exceptional. As my property manager, they demonstrated unparalleled professionalism and efficiency. Lisa was instrumental in securing a tenant for my property promptly, exhibiting a high level of professionalism and approachability throughout the process. The team’s proactive communication ensured that any issues were promptly addressed, and they consistently maintained the property to a high standard. Their attention to detail and genuine concern for both the tenant’s and my satisfaction made the rental experience seamless and stress-free. Rachele and James were always great at communicating and promptly resolved any issues, making them the best letting agents I’ve dealt with. When it came time to sell the property, Propeller Properties seamlessly transitioned into their role as my estate agent, with Craig leading the charge. They provided insightful market analysis, developed a strategic marketing plan, and attracted qualified buyers swiftly. Their negotiation skills were impressive, securing a favourable sale price while ensuring a smooth transaction process. Throughout, their responsiveness and dedication reaffirmed my confidence in their capabilities. The friendly, efficient team, coupled with their local knowledge and great levels of expertise, made the entire process straightforward and stress-free. I wholeheartedly recommend Propeller Properties to anyone seeking top-tier property management or estate agency services. Their commitment to excellence and client satisfaction truly sets them apart in the industry.

Marcus · 1 April 2025

★★★★★ 5/5

Google

As a first time Landlord I was very well looked after by Lisa and the team at Propeller Lettings. I would certainly recommend Propeller to other prospective Landlords. Thank you Guys! …

Bigjawontour96 · 16 September 2025

★★★★★ 5/5

Google

Lisa has been really helpful and approachable. I requested Propeller’s support to manage my new property and am happy to continue using their services. Lisa is always available on the phone whenever I have had any questions. She has always kept me updated at every point which I have found useful. Lisa is friendly and professional ☺️

Alex · 28 October 2024

★★★★★ 5/5

Google

We have been with propeller for over 4 years now , they have been a great agency , always straight out immediately if ever a problem occurs , no high priced admin fees when signing up your tenancy with them 😀 we have dealt with Rachele mainly during the 4 years she's always been very helpful when needed and great communication , always makes sure it's convenient for us if they require any checks highly recommended 👍PositiveProfessionalism

Daniel · 25 August 2023

★★★★★ 5/5

Google

I have been delighted with the very professional service provided to myself by Lisa at Propeller Letting Agents. The whole process of marketing the property and successfully securing a tenant was, professional, fast and flawless. A Tenant was secured in less than 24 hours with excellent communication from Lisa but a very much hands off approach for myself. I would highly recommended Propeller Estate & Lettings Agent

Debbie · 27 March 2024

★★★★★ 5/5

Google

I had a very good experience with the letting agent, especially Jane Irwin. She was extremely helpful and supportive throughout every step of the process of renting the property. Jane made everything smooth and easy, always responding quickly and providing clear guidance. I really appreciate her professionalism and friendly attitude. Highly recommended!

Basil · 16 November 2025

★★★★★ 5/5

Google

I'm so happy with Lisa from the rental department. She guided me every step off the way and was very professional and friendly. Managed to get me a new tenant quickly. Great service from start to finish. I feel confident knowing she is managing my property. Thank you Lisa.

Julie · 28 October 2024

★★★★★ 5/5

Google

Propeller and Jane have been fantastic. They understood my needs well and went above and beyond to ensure a quick turnaround. Communications were prompt, I was kept informed at every stage. Jane was very personable. Overall I have been very impressed and would highly recommend.

Rosie · 16 December 2025

★★★★★ 5/5

Google

Rachele, one of the greatest estate agents I've worked with since moving to the UK, provided me with the best service. She is an excellent communicator, is always available when you need her assistance, and her primary purpose is to deliver outstanding service to her clients. Propeller lettings is the finest, and I would recommend Rachele to anyone looking to rent a property in Merseyside.

Priscillah · 12 December 2023

★★★★★ 5/5

Google

On meeting Jane from propeller properties myself and my son was very impressed with her professionalism she was really nice and reassuring towards me and my son who was very pleased with advise and understanding she showed thank you Jane 😊 …

Lisa · 16 October 2025

★★★★★ 5/5

Google

Being a new landlady I was very cautious with who I wanted to let my property through and I can safely say Propeller Lettings have been brilliant! Rachel and her team couldn't have been more helpful. I feel confident I have made the right choice and have peace of mind the property is in good hands.

Sarah · 12 December 2023

★★★★★ 5/5

Google

Lisa was very helpful in securing a tenant for our property. Thank you Lisa for all the help. She has been very professional and approachable. We really had good experience from Lisa and entire Propeller team.

Jyothi · 27 November 2024

★★★★★ 5/5

Google

I have had an excellent service off Propeller Lettings for many years, and I find Rachele very easy to communicate with and is always there to help. I trust her to find me the right tenants, I wouldn’t use anyone else. They really are the BEST! Thank you Rachele so much

Julie · 11 January 2024

★★★★★ 5/5

Google

I have been using Propeller Properties for a number of years now. Rachele and James are really helpful and I'm super happy with the service received as a landlord. They are really responsible and reply to my enquiries quickly. No troubles at all. Highly recommended.

Sijia · 16 October 2025

★★★★★ 1/5

Google

I had a viewing for a property that was being listed for sale £89950 when I spoke to on the phone to arrange the viewing they told me that that was the price the vendor was looking for I was interested in the property, viewed it and wanted to offer that price. I was told I cannot submit an offer on that day as they had more viewings arranged. I still emailed them asking to submit that offer on the day but they did not they got back to me the next day saying that they have since then received higher offers around £92. Nowhere in the listing was it written that they are looking for offers in excess of the asking price and that people would be bidding on the property, also I was told what contrary offers were which I'm not sure you can do. My offer should have been submitted on the day and you cannot disclose the offers you have received for a property as it turns into an auction where people start bidding. In my last conversation with them a few hours later the property price had gone up to £93500, you cannot disclose offers to potential buyers you have already received as again it turns the sale into an auction. Looks like they play with everyone for the best price! *Edit* Regarding the below response, the issue is not with the asking price of the property nor did that warrant the review the issue is you disclosed offers you have received in an attempt to increase the actual say price you can't disclose offers to other potential buyers the sale literally turns into an auction!

С · 31 May 2024

★★★★★ 5/5

Google

Propeller letting - I have dealt with both Lisa and Adam they are outstanding and a must for anyone renting a property with the current requirements ... they are both very knowledgeable and give sound advice and act in a timely manner ... we are very pleased with this agent and very thankful we found them

Chris · 12 May 2025

★★★★★ 5/5

Google

I love Propeller and without Propeller I wouldn't be able to run my portfolio. I am based in London and I also use several other agents in different locations. But Propeller is by far the most engaged and hands free agency to manage my portfolio. I highly recommend Propeller. James and Rachele both are very knowledgeable and helpful and are the best that I know in town.

배정철 · 27 November 2024

★★★★★ 5/5

Google

This is our first experience of being landlords and Lisa at Propeller has been excellent. She is very knowledgeable and has guided us thoroughly throughout the process from our initial contact to the property being let and beyond. She has been very professional, straight talking and responds to queries quickly. Propeller's management fees are extremely competitive too. We would highly recommend Propeller.

Helen · 16 December 2025