Chancellors Thatcham reviews

★★★★★ 5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs · 18 March 2026

★★★★★ 5/5

Trustpilot

Ethan was lovely and very helpful.

Laura · 3 September 2026

★★★★★ 5/5

Google

I dealt with Brooke to help find me a property and I had great service from start to finish, thank you Brooke

Josh · 19 July 2025

★★★★★ 5/5

Google

I recently dealt with Lauren Moorcroft the Lettings team and she was nothing short of fantastic. From my initally enquiry she was friendly and really seemed to care about my search, she listened to my needs im really excited to find a property and have no doubt that Chancellors and Lauren are the agent to help me secure my forever home

Maxine · 12 November 2023

★★★★★ 5/5

Google

We met Florence, she is with Chancellors - Thatcham Estate Agents, for viewing of three listed properties. We were really satisfied with the efforts she had made on our visit of all the properties. She was really putting her best in order to show the properties. By far, the best estate agent we have booked our appointment with. Thanks Florence!

Harsh · 12 November 2023

★★★★★ 5/5

Google

Vassna has been supportive throughout the whole process of finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries and when she misses calls she responds timeously. Thank you so much Vassna for your unwavering support in this journey so far.

Tariro · 16 January 2024

★★★★★ 5/5

Trustpilot

Chancellors: Franki is a five-star manager

Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!

Edward · 13 October 2026

★★★★★ 5/5

Google

Vassna was very patient with us as we were running late stuck in traffic. She sacrificed her time and waited for us till we arrived. She didn't rush us through the viewings but still gave us ample time to check out the houses. She showed great passion for her work and we appreciate her a lot for it!!

Sharon · 17 December 2023

★★★★★ 1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli · 26 August 2026

★★★★★ 5/5

Trustpilot

We chose the right estate agent

We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite

Shona · 19 June 2026

★★★★★ 5/5

Google

Chancellors, a very great estate agent company… I’ve had so much trouble getting a house after series of other agents have wasted my time until I spoke with Lauren and she made the whole process seamless and easy. Chancellors definitely has the best hands. And I’m saying a big thank you to Lauren for the great assistance.

Omokunmi · 12 November 2023

★★★★★ 1/5

Trustpilot

Deposit repayment issues

We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.

Naz · 25 August 2026

★★★★★ 5/5

Trustpilot

Felicity & Emilia were great

Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!

Chris · 26 May 2026

★★★★★ 5/5

Google

Great service from Callum at Chancellors, Thatcham. Very informative and professional from start to finish. Would definitely recommend. Glad I made contact with them to let my property. Thank you. Within the last year LAUREN in Thatcham is no helpful and very proffessional she is the a lovely lady to deal withPositiveResponsiveness, Quality, Professionalism

Lisa · 17 December 2023

★★★★★ 5/5

Google

Oliver was prompt and very knowledgeable about the house (which was perfect) he put us all at ease and i didn’t feel rushed (as I have with other agents) all in all a very positive experience. We will be putting in an offer.

Colette · 14 July 2024

★★★★★ 5/5

Trustpilot

We recently met with Charlotte in…

We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.

Mr · 15 June 2026

★★★★★ 5/5

Trustpilot

A review for Shelby Chandler-Wootton as…

A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!

Pete · 20 December 2025

★★★★★ 5/5

Trustpilot

My interactions during my search for a…

My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.

Jeune · 19 December 2025

★★★★★ 5/5

Trustpilot

Venus

Ms. Olivia Hesson is very helpful.

Mrs · 22 October 2025

★★★★★ 5/5

Google

Bradley went over and above when I was viewing a property on a particularly wet and miserable day. There were road closures which made me 45 mins late for my viewing. He waited for me so I got a chance to view the property. Thank you Bradley, you're a star!

Faye · 15 February 2024

★★★★★ 1/5

Trustpilot

Appalling

Our experience with Chancellors has been profoundly disappointing, defined by a distinct lack of administrative reliability and a complete failure to enforce basic standards of hygiene and maintenance.

Pablo · 26 May 2026

★★★★★ 5/5

Trustpilot

prompt and comprehensive letting…

prompt and comprehensive letting process Leilana was our very helpful contact

Alison · 26 May 2026

★★★★★ 5/5

Trustpilot

We were looked after by Jamie woodland…

We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend

Mark · 1 October 2026

★★★★★ 5/5

Trustpilot

Chancellor's Aylesbury - Thank You

Thank you Chancellor's Aylesbury

Bless · 21 October 2025