Chancellors Thatcham reviews

★★★★★ 5/5

Trustpilot

Excellent service

Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.

Miss · 21 October 2025

★★★★★ 5/5

Google

It has been difficult finding a property due to the high demand of rental properties. I was so relieved when Chancellors started to assist in my property search. Louise Hamilton became my contact and I could not have gotten a better agent. She always answered my calls, responded basically immediately to my emails and was so helpful throughout my property search. She gave me guidance where needed and always has a friendly attitude. She kept me informed all throughout the process. I really appreciate the open lines of communication. Thank you Louise, you have honestly made our dreams come true. For Chancellors it might be just a property, but for us it is a home.

Sasha · 12 November 2023

★★★★★ 5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

★★★★★ 5/5

Google

We were really pleased that Ben was to showing us around the property as he was very helpful and had great knowledge on the property. We wish we had Ben showing us around other properties with other agents. A great asset to chancellors , we wish you all the best the future Ben Best wishes Sophie & Luke

Sophie · 21 November 2024

★★★★★ 5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

★★★★★ 4/5

Trustpilot

A mixed time with renting through…

A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!

Adrian · 2 October 2026

★★★★★ 5/5

Trustpilot

Grateful

After reporting about a door lock that had broken, Molly Adams contacted me to say what they were doing about it, keeping me involved until it was repaired, snapped again after a day, reported, she followed up, repaired and it snapped the 3rd time, l reported again and she kept me update all the time on what was going, chasing the contractor to have it done as quickly as possible. I appreciate all her efforts even when l delayed to get back to her or failed to answer her calls because I was at work.

Mrs · 22 September 2025

★★★★★ 5/5

Trustpilot

Ella was so lovely and accommodating

Ella was so lovely and accommodating. Thank you for helping us find our dream home!

Renee · 10 October 2026

★★★★★ 3/5

Google

Ben is very professional and comes across as completely trustworthy when it comes to discussing houses. The property is on the main Bath Road with traffic constantly trundling past at great speed.. This was a no for us. Also the entrance driveway is steep and could be tricky when icy. The garden is great and has loads of potential.

Rowland · 21 October 2024

★★★★★ 5/5

Trustpilot

Great customer service

Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.

Mr · 16 June 2026

★★★★★ 5/5

Trustpilot

Chancellors are hands down the best…

Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.

Elliott · 24 September 2026

★★★★★ 5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko · 19 August 2026

★★★★★ 5/5

Trustpilot

Great response time

Great response time. Issue was resolved promptly by Jamie Woodman

Mr · 18 March 2026

★★★★★ 5/5

Trustpilot

Extremely supportive and helpful staff member

Leilana Butler was extremely supportive and helpful with the setting up of necessary documentation pertaining to my new tenants

Carolyn · 19 December 2025

★★★★★ 5/5

Trustpilot

Great communication throughout the sale…

Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.

Mark · 20 May 2026

★★★★★ 5/5

Trustpilot

Professional and informative viewing

Julietta was great- friendly, informative and knowledgeable. I would happily return to Chancellors to view other properties or to purchase the one that we viewed.

Miss · 22 September 2025

★★★★★ 5/5

Trustpilot

Hi to everyone at chancellors am please…

Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp

Jonny · 1 September 2026

★★★★★ 5/5

Trustpilot

The bookings viewing process was quick

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us

Jasbir · 27 August 2026

★★★★★ 5/5

Trustpilot

Great service

My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.

Angela · 20 December 2025

★★★★★ 5/5

Google

Thank you Brooke for being a great assistance and being so polite and welcoming great environment and person to work with

Aiden · 17 September 2025

★★★★★ 5/5

Google

Lauren was very professional and courteous. Lauren dealt with the viewing of the property in a very good manner, explaining everything well with all the information I could need. I Look forward to dealing with her for the rest of the process or any other viewings. Lauren also took on board my criteria and has sent me other properties that match. Can't recommend enough.

Sam · 12 November 2023

★★★★★ 5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs · 18 March 2026

★★★★★ 5/5

Trustpilot

Ethan was lovely and very helpful.

Laura · 3 September 2026

★★★★★ 5/5

Google

I dealt with Brooke to help find me a property and I had great service from start to finish, thank you Brooke

Josh · 19 July 2025