Trusted Agent profile · Thanet

Wards Broadstairs reviews in Thanet

4.7

★★★★★ Excellent

263 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ, Thanet, CT10 1NQ

Wards's office in Thanet, at 81 High Street, is rated 4.7 out of 5 across 263 reviews on two platforms, including 141 Google reviews rated 4.8.

Google logo

4.8 / 5

141

Reviews on Google

This office

Trustpilot logo

122

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Trustpilot

We had such a wonderful experience with Mia.

We had such a wonderful experience with Mia at Wards while buying our new home in Ramsgate.

Dee · 13 March 2026

5/5

Trustpilot

I am impressed with the way she deals with all the questions professionally.

I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.

Abdulmohamed · 19 November 2025

5/5

Trustpilot

Ellie Leen

I called Wards yesterday to enquire about a property and ended up speaking with Ellie Leen. What followed was not the usual transactional, slightly rushed conversation you might expect from an estate agent, but instead a calm, well-informed, and oddly reassuring discussion about everything from property details to mortgage options.

Maria · 21 March 2025

5/5

Google

If you want an estate agent that truly cares about their customers then I would not hesitate to recommend Wards of Broadstairs they are there to help and guide you through the entire process from beginning to end

Kirsty · 27 February 2024

Agent replied · 24 October 2024

Hi Kirsty, Thank you for leaving a review! We're delighted that you would recommend our Broadstairs team to others and that they made you feel truly cared for throughout your entire process with us. Best wishes, Wards.

5/5

Google

The Broadstairs branch have just helped my mum move. They were fantastic from start to finish special thanks to Steve, Catherine and Jodi.

Sarah · 26 October 2019

Agent replied · 24 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Trustpilot

Excellent and honest service

An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.

John · 5 October 2025

5/5

Google

We viewed 2 properties with Mia. She was friendly, helpful and went out of her way to accommodate our tight schedule. Highly recommended - thank you.

Aaron · 26 June 2024

Agent replied · 24 October 2024

Hi Aaron, Thanks for your kind review and recommendation. All the best, Wards of Kent

2/5

Trustpilot

WRONG COUNCIL TAX BAND

WRONG COULCIL TAX BAND..

Roland · 12 March 2026

5/5

Trustpilot

The team was excellent

The team was excellent.

Malik · 5 March 2026

5/5

Google

Was assisted by Louis, from the beginning he was professional, polite and enthusiastic. A great help arranging viewings as I only had a limited time in the area.

Claudia · 27 February 2024

Agent replied · 24 October 2024

Hi Claudia, Thank you for leaving a review! It's great to hear how professional, polite and enthusiastic you've found Louis to be while helping you arrange viewings with limited time. Best wishes, Wards.

5/5

Trustpilot

I have found MariaMedding very helpful

I have found MariaMedding very helpful. During whst is always a stress ful occasion , selling s property.

Della · 3 October 2025

5/5

Google

We were very pleased with the services we received Initially from Natalie selling our property and the follow up calls keeping us informed by Sally, although buying and selling during a pandemic is not recommended! It was good to see both ladies were as pleased and emotional as we were when we finally exchanged! Thankyou ladies!PositiveResponsiveness, Professionalism

Kay · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Hillfield Villas

We have just exchanged on an excellent property we bought through Wards of Tenterden.

Karen · 17 October 2025

5/5

Google

Nathan was extremely helpful and made the sales process very easy. Highly recommended

Jojo · 25 October 2023

5/5

Google

Thank you so much to the Wards Broadstairs team. They have been great throughout the whole process & we'll be sure to go with them again in the future!

Ka · 25 October 2023

Agent replied · 24 October 2024

Hello Ka Smi, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

3/5

Google

Not overly impressed, said I'd consider a part project as I'm in the building trade,drove a hour and half to be met by a pleasant young lady and shown a property that should be bulldozed ,the girl had no information with her regards the property as she worked on letting and had only been working with Wards for 3 months. I've given Wards a budget and an area I'd like to live and all I'm getting is properties above my considered amount and not in the area I want to live.Come on wards over to you.

Richard · 25 October 2021

5/5

Google

Really appreciate all of Sally Bryant’s efforts to get our sale over the line despite a difficult chain - couldn’t have done it without her!

James · 25 October 2023

Agent replied · 24 October 2024

Hi James, Thank you for leaving a review and for the kind words about Sally, we're so pleased she was able to help you get your sale over the line despite difficulties! Best wishes, Wards.

5/5

Trustpilot

Good experience

I just sold my property through wards.

Tony · 8 October 2025

5/5

Google

Amazing estate agents, Ash and Nathan really went the extra mile to secure us our dream home in Broadstairs- thanks guys!! x

Grace · 25 October 2023

Agent replied · 24 October 2024

Hi Grace, Thank you for leaving a review! It's great to hear how positive your experience with our agents, Ash and Nathan, has been and how they've gone the extra mile to help you secure your dream home. Best wishes, Wards.

5/5

Google

Very helpful staff at Wards in Broadstairs. Ashleigh and Ethan have been influential in helping me in my property search and found me somewhere suitable and we are now on the long road to completing. I couldn’t give a bigger recommendation. 5 stars!

Dale · 27 April 2024

4/5

Google

Over the months of looking for a property to buy in the Broadstairs area the viewings we did with Wards were conducted in a professional manor. Provided good initial information about the property and were helpful with further details.PositiveProfessionalism

JOSIE · 25 October 2021

Agent replied · 24 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

The team at Wards worked hard to complete our purchase. Particularly grateful to Sally (their sales progressor) whose professionalism and determination succeeded where others (not Wards) had failed.

Shane · 25 October 2022

Agent replied · 24 October 2024

Hello Shane, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

A big thank you to all the team. They managed to sell our property in the most frustrating of times. Biggest thanks goes to Sally Bryant who has been so helpful in chasing everything up and getting things done.PositiveProfessionalism

Chris · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Ashleigh really helped us out buying our first home. Thank you so much!

Nick · 25 October 2023

Agent replied · 24 October 2024

Hi Nick, Thank you for leaving a review! It's great to hear how Ashleigh from our Broadstairs team has helped you through the process of buying your first home. We'll pass your kind words along. Best wishes, Wards.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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