Trusted Agent profile · Thanet

Wards Broadstairs reviews in Thanet

4.7

★★★★★ Excellent

202 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ, Thanet, CT10 1NQ

Wards's office in Thanet, at 81 High Street, is rated 4.7 out of 5 across 202 reviews on two platforms, including 102 Google reviews rated 4.8.

Google logo

4.8 / 5

102

Reviews on Google

This office

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Trustpilot

The team was excellent

The team was excellent.

Malik · 5 March 2026

5/5

Google

Was assisted by Louis, from the beginning he was professional, polite and enthusiastic. A great help arranging viewings as I only had a limited time in the area.

Claudia · 27 February 2024

Agent replied · 24 October 2024

Hi Claudia, Thank you for leaving a review! It's great to hear how professional, polite and enthusiastic you've found Louis to be while helping you arrange viewings with limited time. Best wishes, Wards.

5/5

Trustpilot

I have found MariaMedding very helpful

I have found MariaMedding very helpful. During whst is always a stress ful occasion , selling s property.

Della · 3 October 2025

5/5

Google

We were very pleased with the services we received Initially from Natalie selling our property and the follow up calls keeping us informed by Sally, although buying and selling during a pandemic is not recommended! It was good to see both ladies were as pleased and emotional as we were when we finally exchanged! Thankyou ladies!PositiveResponsiveness, Professionalism

Kay · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Hillfield Villas

We have just exchanged on an excellent property we bought through Wards of Tenterden.

Karen · 17 October 2025

5/5

Google

Nathan was extremely helpful and made the sales process very easy. Highly recommended

Jojo · 25 October 2023

5/5

Google

Thank you so much to the Wards Broadstairs team. They have been great throughout the whole process & we'll be sure to go with them again in the future!

Ka · 25 October 2023

Agent replied · 24 October 2024

Hello Ka Smi, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

3/5

Google

Not overly impressed, said I'd consider a part project as I'm in the building trade,drove a hour and half to be met by a pleasant young lady and shown a property that should be bulldozed ,the girl had no information with her regards the property as she worked on letting and had only been working with Wards for 3 months. I've given Wards a budget and an area I'd like to live and all I'm getting is properties above my considered amount and not in the area I want to live.Come on wards over to you.

Richard · 25 October 2021

5/5

Google

Really appreciate all of Sally Bryant’s efforts to get our sale over the line despite a difficult chain - couldn’t have done it without her!

James · 25 October 2023

Agent replied · 24 October 2024

Hi James, Thank you for leaving a review and for the kind words about Sally, we're so pleased she was able to help you get your sale over the line despite difficulties! Best wishes, Wards.

5/5

Trustpilot

Good experience

I just sold my property through wards.

Tony · 8 October 2025

5/5

Google

Amazing estate agents, Ash and Nathan really went the extra mile to secure us our dream home in Broadstairs- thanks guys!! x

Grace · 25 October 2023

Agent replied · 24 October 2024

Hi Grace, Thank you for leaving a review! It's great to hear how positive your experience with our agents, Ash and Nathan, has been and how they've gone the extra mile to help you secure your dream home. Best wishes, Wards.

5/5

Google

Very helpful staff at Wards in Broadstairs. Ashleigh and Ethan have been influential in helping me in my property search and found me somewhere suitable and we are now on the long road to completing. I couldn’t give a bigger recommendation. 5 stars!

Dale · 27 April 2024

4/5

Google

Over the months of looking for a property to buy in the Broadstairs area the viewings we did with Wards were conducted in a professional manor. Provided good initial information about the property and were helpful with further details.PositiveProfessionalism

JOSIE · 25 October 2021

Agent replied · 24 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

The team at Wards worked hard to complete our purchase. Particularly grateful to Sally (their sales progressor) whose professionalism and determination succeeded where others (not Wards) had failed.

Shane · 25 October 2022

Agent replied · 24 October 2024

Hello Shane, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

A big thank you to all the team. They managed to sell our property in the most frustrating of times. Biggest thanks goes to Sally Bryant who has been so helpful in chasing everything up and getting things done.PositiveProfessionalism

Chris · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Ashleigh really helped us out buying our first home. Thank you so much!

Nick · 25 October 2023

Agent replied · 24 October 2024

Hi Nick, Thank you for leaving a review! It's great to hear how Ashleigh from our Broadstairs team has helped you through the process of buying your first home. We'll pass your kind words along. Best wishes, Wards.

1/5

Google

Constantly push for you to see or use their mortgage advisor saying they cant recommend your offer if you dont - even with an aip from another company. Felt let down and will not be purchasing through this company full stop. Luckily there are plenty of other agents available. My advice is dont be pushed around by them. Orthough when you do their attitudes get worse.NegativeQuality, Professionalism

Sales · 25 October 2020

5/5

Google

Registered with Wards in Broadstairs a couple of months ago. Received regular phone calls and emails from Chris and Natalie offering suitable properties. Very good communication and would recommend to sellers and buyers.

John · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

I spoke to a very helpful lady named Sam and she was extremely helpful and directed me to the right people, very happy with the service I received.PositiveProfessionalism

Rebecca · 25 October 2021

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Really impressed with the level of customer service. They promised they could sell our house and they did in a very short time frame. Professional and friendly throughout.

Zak · 25 October 2021

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

I have recently been in touch with a lovely lady called Mia, at the Broadstairs branch She is an absolute Star , this lady will go far. So very caring and understanding

Gillian · 28 March 2024

5/5

Google

Excellent service received from Natalie. Very professional, lovely nature a pleasure to deal with. Natalie understood my property requirement, acted on this and found me the perfect property.

Val · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

We're new to the Broadstairs area and Ashleigh provided the friendliest welcome! She found us our dream home and has gone above and beyond since we arrived, answering questions and telling us where all the local gems can be found. She's been great from the very start.

Briony · 25 October 2022

5/5

Google

Bought our new house through wards Broadstairs. Good communication throughout especially from Sally.

Angus · 25 October 2022

Agent replied · 24 October 2024

Hello Angus, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Broadstairs

How many reviews does Wards Broadstairs have?

Wards's Thanet office has 202 reviews across two platforms: 102 on Google, 100 on Trustpilot (across the whole business).

What is Wards Broadstairs's rating?

Wards Broadstairs is rated 4.7 out of 5 across all 202 reviews, and 4.8 out of 5 on Google from 102 reviews.

Where is Wards's Thanet office?

Wards Broadstairs, 81 High Street, Broadstairs, CT10 1NQ, Thanet, CT10 1NQ.

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