Trusted Agent profile Β· Thanet

Wards Broadstairs reviews in Thanet

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

263 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ, Thanet, CT10 1NQ

Wards's office in Thanet, at 81 High Street, is rated 4.7 out of 5 across 263 reviews on two platforms, including 141 Google reviews rated 4.8.

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4.8 / 5

141

Reviews on Google

This office

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122

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

1/5

Google

Constantly push for you to see or use their mortgage advisor saying they cant recommend your offer if you dont - even with an aip from another company. Felt let down and will not be purchasing through this company full stop. Luckily there are plenty of other agents available. My advice is dont be pushed around by them. Orthough when you do their attitudes get worse.NegativeQuality, Professionalism

Sales Β· 25 October 2020

5/5

Google

Registered with Wards in Broadstairs a couple of months ago. Received regular phone calls and emails from Chris and Natalie offering suitable properties. Very good communication and would recommend to sellers and buyers.

John Β· 25 October 2020

Agent replied Β· 24 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

I spoke to a very helpful lady named Sam and she was extremely helpful and directed me to the right people, very happy with the service I received.PositiveProfessionalism

Rebecca Β· 25 October 2021

Agent replied Β· 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Really impressed with the level of customer service. They promised they could sell our house and they did in a very short time frame. Professional and friendly throughout.

Zak Β· 25 October 2021

Agent replied Β· 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

I have recently been in touch with a lovely lady called Mia, at the Broadstairs branch She is an absolute Star , this lady will go far. So very caring and understanding

Gillian Β· 28 March 2024

5/5

Google

Excellent service received from Natalie. Very professional, lovely nature a pleasure to deal with. Natalie understood my property requirement, acted on this and found me the perfect property.

Val Β· 25 October 2020

Agent replied Β· 24 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

We're new to the Broadstairs area and Ashleigh provided the friendliest welcome! She found us our dream home and has gone above and beyond since we arrived, answering questions and telling us where all the local gems can be found. She's been great from the very start.

Briony Β· 25 October 2022

5/5

Google

Bought our new house through wards Broadstairs. Good communication throughout especially from Sally.

Angus Β· 25 October 2022

Agent replied Β· 24 October 2024

Hello Angus, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

1/5

Google

They charge extra for every part of their service, including photos. When you consider the commission they receive, this is nothing short of greed.

Allan Β· 26 October 2019

Agent replied Β· 24 October 2024

Dear Mr Broadbridge Making property stand out from the crowd significantly increases the chance of finding a buyer and achieving the best possible price. By offering marketing packages with a range of enhancements, including Virtual Reality tours and professional photography, we can provide a bespoke service to suit their individual needs. Unfortunately we cannot identify your name as a recent customer of Wards however we would welcome your call on 01702 540802 if you would like to discuss your experience. Wards

5/5

Google

Natalie from broadstairs has been great. She has helped us find our perfect home.

Jenny Β· 25 October 2020

Agent replied Β· 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Staff brilliant, bend over backwards for you

Gary Β· 25 October 2021

Agent replied Β· 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Very good and extremely professional πŸ‘ …

Andy Β· 25 October 2021

Agent replied Β· 24 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

4/5

Google

One of several traditional estate agents trading in Broadstairs.

Trevor Β· 25 October 2020

Agent replied Β· 24 October 2024

Hello Trevor, Thank you for leaving us your feedback! Many thanks, Wards of Kent

5/5

Google

Fantastic sales Progressor Sally Bryant - thank you for your persistence and dedication in getting the sale completed!! Many thanks again- you’re a credit to the industry !

Kathryn Β· 25 October 2022

5/5

Google

Rating only, no written review.

Jo Β· 8 March 2025

Agent replied Β· 8 June 2025

Hi Jo, Thank you for your 5-star review, we appreciate it. Best wishes, Wards of Kent

3/5

Google

Rating only, no written review.

Andrew Β· 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews
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