Trusted Agent profile · Thanet

Miles & Barr Cliftonville reviews in Thanet

4.5

★★★★★ Excellent

1,061 reviews across 3 platforms

55-157 Northdown Road, Margate, United Kingdom, Margate, CT9 2QY, Thanet, CT9 2QY

Miles & Barr's office in Thanet, at 55-157 Northdown Road, is rated 4.5 out of 5 across 1,061 reviews on three platforms, including 248 Google reviews rated 4.5.

Google logo

4.5 / 5

248

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

Business-wide

Trustpilot logo

811

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Google

We have used Miles and Barr for 2 property sales and 1 purchase and they have been fantastic! I cannot fault them.

Josh · 26 July 2024

5/5

Trustpilot

Sold and purchased through Miles and Barr

Sold and purchased through Miles and Barr Westgate. Great service throughout. Alice Fridd helped us sell and find our perfect home. Debbie Mead the sales progresser went the extra mile right throughout. She was quick to respond to any emails/calls, contacted relevant parties when needed. She was great. Overall we had a good experience.

Rachel · 26 November 2021

5/5

Google

Was really impressed with Louise from the very start of the selling process, she continually kept us updated, I didn't have to chase once, she communicated either by phone or email right to the end!

Amanda · 25 October 2023

5/5

Google

Very professional service throughout, all staff were knowledgeable and keen to assist.

Chris · 20 December 2024

5/5

Trustpilot

Ramsgate Office

We purchased a property from the Ramsgate office, we had a pleasant experience, Becky White has kept us informed all the way through the process and has been exceptional,

Helen · 20 February 2024

5/5

Google

Super attentive team that were always just a phone call or email away.PositiveResponsiveness, Professionalism

Holly · 25 October 2022

Agent replied · 24 October 2024

Thank you for your kind comments, Holly. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Trustpilot

Amazing team

The Thanet team have been amazing in every step to help secure the apartment I wanted. I had a wonderful viewing experience of the property with Jake Chamerlain, who is supported by the wonderful Sophie Collins who has been an absolute star in helping me with my application process for the apartment.

Stewie · 14 January 2022

5/5

Google

Miles and Barr were very responsive, could always get hold of people when I needed information.

Kane · 3 October 2024

5/5

Trustpilot

We couldn't have been happier

We couldn't have been happier with our experience of buying a property with Miles and Barr. The whole process took quite some time, due to some complications in the chain, but our sales progressor, Louise, kept us updated every step of the way and seemed to go above and beyond to keep things moving.

Hannah · 23 August 2021

5/5

Google

had great experience with miles and bar cliftonville , louise daly was very profesional and friedly and helpful many thanks

Darrenboswell · 26 July 2024

5/5

Trustpilot

Jake Chamberlain

I was greeted by Jake Chamberlain, with a cheerful manner. He guided me through the property and outside, happily answering any questions. He seemed knowledgeable and confident and made me feel at ease and not hurried. Equally, not over the top, making the viewing feel genuine.

Jules · 21 September 2022

5/5

Google

After a string of bad luck Annie pulled out all the stops to secure us our dream property, making a very stressful process as easy as possible. She checked in with us on a daily basis and ensured we were always kept in the loop.

Talia · 25 October 2022

5/5

Trustpilot

We were kept informed of any updates…

We were kept informed of any updates during our house purchase.Rebecca Gravener looked after our purchase and chased up solicitors etc.Friendly and professional service felt looked after throughout the process

Elaine · 3 January 2024

1/5

Trustpilot

Worst experience so far as a tenant.

Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.

Josh · 11 March 2022

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.

Miss · 22 July 2022

5/5

Google

Amazingly professional and had the best experience with them. Will be asking them to help me again.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 October 2021

Agent replied · 24 October 2024

Thank you for your kind comments, Paul. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Google

Really professional service throughout a really tricky sale. Very polite and kind and constantly on the ball with communication.PositiveResponsiveness, Professionalism

Angela · 25 October 2021

Agent replied · 24 October 2024

Thank you for your kind comments, Angela. It's great to hear that we managed to assist you professionally with a challenging sale. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager

4/5

Google

Great! Except for one major thing. Left an outer door completely unlocked. Only did one of 2 locks on the inner door. Not bothered when I complained, just said 'well, it was locked' which I already knew. Didn't take this very serious issue of trust seriously. Shocked by this and the response.

Judith · 25 October 2021

5/5

Trustpilot

I’d recommend Miles & Barr

I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!

Anita · 19 May 2022

1/5

Trustpilot

had a viewing booker for today,

had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time

Mrs · 29 June 2022

5/5

Trustpilot

Never did I feel I was anything but a…

Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.

Colin · 24 September 2021

5/5

Trustpilot

Professional, but personable service.

We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!

Michelle · 16 June 2021

5/5

Trustpilot

Stress free sale and purchase of…

Stress free sale and purchase of properties in herne bay, was kept up to date by the lovely sales progressor Courtney in the Herne Bay office. Highly recommend

Stuart · 8 January 2024

5/5

Trustpilot

Excellent service throughout

Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.

Timothy · 12 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miles & Barr's Google reviewsLeave Miles & Barr a review

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