Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReally helpful company
Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you
SC · 14 February 2022
★★★★★ 5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
Lynda · 30 November 2021
★★★★★ 5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
Scott · 28 July 2021
★★★★★ 4/5
GoogleFriendly and helpful. Would recommend
Steve · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind comments, Steve. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
Luke · 5 August 2022
★★★★★ 1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
Bronco · 17 August 2020
★★★★★ 5/5
GoogleExcellent service from the beginning to the end of the process.
Lee · 26 July 2024
★★★★★ 5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
Kevan · 19 February 2022
★★★★★ 5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
Jordan · 4 August 2021
★★★★★ 5/5
GoogleGreat service! Many Thanks:)
Fee · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave a comment, Fee. If there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager
★★★★★ 4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
Jessica · 25 November 2021
★★★★★ 1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
L · 10 March 2022
★★★★★ 5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
Marisa · 28 July 2022
★★★★★ 5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
Alex · 3 November 2021
★★★★★ 5/5
GoogleVery professional and helpful service from Miles & Barr in Margate. I'm a first time buyer and they helped to make the purchase go as smoothly and quickly as possible - including keeping the sellers calm when I ran into some problems getting my mortgage approved. I exchanged this week and would definitely recommend.
Derek · 26 October 2017
★★★★★ 5/5
GoogleMiles and Barr were very helpful from start to finish.PositiveResponsiveness, Professionalism
Dave · 25 October 2021
Agent replied · 24 October 2024
Thank you for your kind comments, Dave. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 5/5
TrustpilotExcellent service
I have used multiple estate agents but Miles and Barr are head and shoulders above the rest. They provide an HONEST service that is value for money. The staff are willing to go the extra mile and know their stuff. Highly recommend
Karly · 15 December 2021
★★★★★ 5/5
GoogleOur dealings with Amber at Miles & Barr have been totally flawless, super friendly and totally on it
Sam · 27 January 2024
★★★★★ 5/5
GoogleMiles and Barr have been been excellent. I was able to sell my property quickly and with ease.
Adam · 27 January 2024
★★★★★ 5/5
TrustpilotBest estate agents .
I was amazed at the service I received from all the staff at Miles and Barr, especially from Debbie Mead as she kept me more informed than my Solicitor about proceedings best estate agents I have ever dealt with.
Sandra · 16 March 2022
★★★★★ 5/5
TrustpilotAmanda completed my property review
Amanda completed my property review, lovely lady and happy for her to continue with my inspections.
Karen · 22 February 2024
★★★★★ 5/5
TrustpilotMiles and Barr have been so helpful…
Miles and Barr have been so helpful through quite a stressful sale. A big Thankyou to Denise especially, she was always on hand to answer my calls and really prompt to respond to any of my queries!
Millie · 13 April 2022
★★★★★ 5/5
GoogleMelissa Francis inspected my home . She so lovely . Always smiling and informative. Very professional
REBECCA · 27 January 2024
★★★★★ 1/5
GoogleI have used Miles & Barr to sell a number of my properties, but not anymore, their negligent & lackadaisical manner is not only unprofessional, but tiring and time consuming.NegativeResponsiveness, Quality, Professionalism
Christopher · 25 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.