Trusted Agent profile · Thanet
★★★★★
1,060 reviews across 3 platforms
55-157 Northdown Road, Margate, United Kingdom, Margate, CT9 2QY, Thanet, CT9 2QY
Miles & Barr's office in Thanet, at 55-157 Northdown Road, is rated 4.5 out of 5 across 1,060 reviews on three platforms, including 248 Google reviews rated 4.5.
Every review we hold for the Thanet office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor communication skills
Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way
5/5
TrustpilotI am impressed by the way Milles and…
I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.
5/5
TrustpilotFirst home... Great staff!
My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.
5/5
TrustpilotLouise Daly was very helpful and…
Louise Daly was very helpful and informative, more than my solicitor. Thank you.
5/5
GoogleGreat support, speed and comms with properties we've both purchased and sold with Miles & Barr Cliftonville.
1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
5/5
GoogleJoe and Matt were really helpful. We are so happy with our first home in Margate! Thanks to all Miles & Barr.
5/5
GoogleMiles and Barr were highly professional, competent at all times and very helpful in resolving issues.
Thank you for taking the time to leave a review, Chris. Our Cliftonville team will be delighted to read your review and if there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager
5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
5/5
GoogleMiles & Barr have been amazing from start to finish! It’s been a long journey what with losing my initial buyer through another agent but M&B took up the reins and found me a buyer in no time at all. Thank you all at the Cliftonville branch for all your dedication and hard work. We got there in the end!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
4/5
GoogleThe whole process was smooth & Louise was great!
5/5
GoogleExcellent service. Very professional, great communication.
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
5/5
TrustpilotSimple & Easy Property Purchase
Miles & Barr have just help me purchases my new home in Folkestone and the process with them has been simple, organised and a pleasure.Thank you Miles & Barr and Emily Stickler!
5/5
Googlefelt completely grounded and informed which gave us the confidence we were making the right decisionsPositiveProfessionalism
Thank you for your kind comments, Loren. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
5/5
GoogleWe have used Miles and Barr for 2 property sales and 1 purchase and they have been fantastic! I cannot fault them.
5/5
GoogleOur first ever house purchase and Miles & Barr were great, kept us updated constantly, and checked on us throughout the whole process.
Thank you for your kind comments, Rebecca. It's great to hear that we kept you in the loop throughout the process. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleWas really impressed with Louise from the very start of the selling process, she continually kept us updated, I didn't have to chase once, she communicated either by phone or email right to the end!
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