Trusted Agent profile · Thanet

Clarke & Crittenden Thanet reviews

4.6

★★★★★ Excellent

166 reviews across 2 platforms

105 Station Road, Birchington, CT7 9RE, Thanet, CT7 9RE

Clarke & Crittenden's office in Thanet, at 105 Station Road, is rated 4.6 out of 5 across 166 reviews on two platforms, including 20 Google reviews rated 3.6.

Google logo

3.6 / 5

20

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Trustpilot

Purchased through Walderslade office

Purchased through Walderslade office, all staff were professional and efficient to deal with especially Barry the sales progressor, he is an asset to your team

Tommy · 15 October 2025

5/5

Trustpilot

Emma was excellent...

Maria · 16 April 2026

5/5

Trustpilot

I would highly recommend Ellena Wood…

I would highly recommend Ellena Wood from wards Whitstable

Sharon · 15 January 2026

1/5

Trustpilot

After the sale of the property l…

After the sale of the property l experienced a complete lack of communication and empathy from.the agent. Despite repeated attempts to get assistance. They failed to contact the seller after collecting their commission. Their handling of the situation was highly unprofessional showing no willingness to support or resolve outstanding issues. Overall the service provided was below expexmctation and l would not recommend their services to anyone looking for a a reliable and responsible agent.

Babatunde · 14 June 2025

5/5

Trustpilot

Emma was very helpful

Cherry · 15 January 2026

5/5

Trustpilot

Thank you

Everyone has been really helpful through the process of trying to sell our house. In particular, Evie found us our buyer and then recommended a house for us to view which we have now gone on to purchase-all being well! We are really pleased and excited. Thank you.

Becca · 12 December 2025

1/5

Trustpilot

I would not recommend

I would not recommend. They carried out tenant check out and missed a lot of damages by the tenant which cost me more after tenant has left. I receive communication from different staff which is confusing. I sent a complaint, till date, it has not been resolved.

Foluke · 18 November 2025

3/5

Trustpilot

We recently moved out from a property…

We recently moved out from a property managed by this agency and overall the process was completed, but there were some concerns regarding deposit deductions.

Attila · 5 May 2026

5/5

Trustpilot

Outstanding Service and Guidance from Mim

I’ve had a fantastic experience working with Mim Higginson. She has been incredibly nice, patient, and helpful throughout the entire process. Mim always explains everything clearly and makes sure I fully understand each step, which has made working with the letting agency so much easier.

Jehad · 17 November 2025

5/5

Trustpilot

Nothing but the best

I’ve been Dealing with Sam in the Paddock Wood branch and it’s been fantastic. It’s been a tough process and one that still isn’t over but having Sam’s guidance and skills have been great in me navigating this tough process. Absolute bloody legend

Kris · 17 November 2025

1/5

Trustpilot

Walderslade branch: A purchase from hell.

I’ll try my best to make this as brief as possible, however the journey we have been through feels like a never ending nightmare. Me and my fiancé was accepted on our first home back in November 2024. We couldn’t be more proud of ourselves for managing to buy a house in this current climate, and still be in our early-mid 20s.

Klara · 18 April 2025

5/5

Trustpilot

Maria

Maria. Thank you so very much for all your help with the sale of Flat 1. 80 Broadmead Road.

Angela · 18 May 2026

5/5

Trustpilot

I cannot speak highly enough about the…

I cannot speak highly enough about the team in Walderslade they have supported me over the last few months, thank you all so much.

Judith · 8 April 2026

1/5

Google

Have been calling repeatedly about a property for sale and been promised return calls - property has been off market already and now returned but still no reply - seemingly dishonest and appalling service

Xipe · 10 January 2026

1/5

Google

crittenden, dont bother, they are incompetent, and ignore your emails, they wanted 2 gas safety checks for the same property. pathetic

Paul · 10 April 2026

5/5

Trustpilot

Joanne from the property management…

Joanne from the property management team has been amazing and so efficient 🙂

Catherine · 1 May 2026

5/5

Trustpilot

Exceptional service experienced by the…

Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.

Ike · 20 October 2025

5/5

Trustpilot

Harry James, Medway

I had a really great experience working with Harry James throughout my tenancy process.

Mohaymin · 17 April 2026

5/5

Trustpilot

I have recently purchased a Bungalow in…

I have recently purchased a Bungalow in Northumberland Heath from Ward of Barnehurst.

William · 22 April 2026

5/5

Trustpilot

I am impressed with the way she deals with all the questions professionally.

I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.

Abdulmohamed · 19 November 2025

1/5

Trustpilot

Poor

Super unflexable ,curt & generally unhelpful would avoid ..

Consumer · 1 May 2026

5/5

Trustpilot

I've just bought a lovely flat in Herne…

I've just bought a lovely flat in Herne bay .

Lynda · 10 April 2026

5/5

Trustpilot

Ward staff are brilliant from start to…

Ward staff are brilliant from start to finish, we meet Simran at first she was very experienced on property market and explained everything with us.

Susan · 3 December 2025

5/5

Trustpilot

Excellent service

Looked a 5 homes with David shaw.

Gary · 15 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Clarke & Crittenden's Google reviews

Questions about Clarke & Crittenden Thanet

How many reviews does Clarke & Crittenden Thanet have?

Clarke & Crittenden's Thanet office has 166 reviews across two platforms: 20 on Google, 146 on Trustpilot (across the whole business).

What is Clarke & Crittenden Thanet's rating?

Clarke & Crittenden Thanet is rated 4.6 out of 5 across all 166 reviews, and 3.6 out of 5 on Google from 20 reviews.

Where is Clarke & Crittenden's Thanet office?

Clarke & Crittenden Thanet, 105 Station Road, Birchington, CT7 9RE, Thanet, CT7 9RE.

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