Trusted Agent profile · Thanet

Clarke & Crittenden Thanet reviews

4.6

★★★★★ Excellent

166 reviews across 2 platforms

105 Station Road, Birchington, CT7 9RE, Thanet, CT7 9RE

Clarke & Crittenden's office in Thanet, at 105 Station Road, is rated 4.6 out of 5 across 166 reviews on two platforms, including 20 Google reviews rated 3.6.

Google logo

3.6 / 5

20

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sam was professional

Sam was professional, responsive and very helpful throughout our tenancy and move-out process. Communication was always clear and he handled everything efficiently from start to finish. Much appreciated, thank you again.

Samir · 12 May 2026

5/5

Trustpilot

It was a pleasure dealing with everyone…

It was a pleasure dealing with everyone from start to Finnish, Victoria, Emma, Denise . Katy. Joe. Megan. All superstars. Would not have got anywhere without them. Lovely people in wards Cliftonville

Alan · 20 August 2026

Agent replied · 22 September 2026

We're so happy to hear our team provided such excellent support and made your experience a pleasure at Wards Cliftonville. We truly appreciate your kind words! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Absolutely amazing lady thank you so…

Absolutely amazing lady thank you so much for going through all the information and explaining to me really well. I really do appreciate this.

Debbie · 8 October 2026

Agent replied · 10 October 2026

We are glad you enjoyed your experience with our team at Wards Gillingham. Thank you for your positive feedback. We appreciate hearing that our team took the time to explain everything clearly and thoroughly for you. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014

5/5

Trustpilot

Very professional

Very professional , I have been dealing with a few estate agents , and wards Sittingbourne has benn the most efficient and knowledgeable

Sarah · 8 October 2026

Agent replied · 10 October 2026

We're glad you enjoyed your experience with our team at Wards Sittingbourne. Thank you for your review on our efficiency and deep expertise. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014

5/5

Trustpilot

Willing to listen

The gentleman was very pleasant and gave us all the information we required, he listened to our needs and explained our options well.

Customer · 2 October 2026

Agent replied · 10 October 2026

We are happy to hear that our team member listened carefully to your needs and clearly explained all your available options. Thank you for your feedback.

5/5

Trustpilot

The girls at the Rainham office in Kent…

The girls at the Rainham office in Kent were very nice and helpful Natalie, Judy, Alison, summer, they went above and beyond with the sale of my house etc.

Sam · 16 April 2026

5/5

Trustpilot

Rachael Ruocco-Buchanan

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

Dane · 16 April 2026

5/5

Trustpilot

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

Tobias · 17 August 2026

Agent replied · 22 September 2026

We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Daniel explained everything really well…

Daniel explained everything really well and gave us lots of information and answered our questions

ChazOuz · 26 September 2026

Agent replied · 10 October 2026

We're so glad to hear that our team provided you with helpful information and answered your questions thoroughly at Wards Bearsted. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

5/5

Trustpilot

Fantastic service

Fantastic service, We deal with Libby and she certainly takes the stress out of renting, Certainly recommend either as a renter or a landlord

TRAVIS · 28 July 2026

Agent replied · 22 September 2026

We are so pleased to hear about your positive experience with our service and Libby at Wards Estate Agents. It's wonderful to know we could make your renting process stress-free. We truly appreciate your recommendation! Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

5/5

Trustpilot

I found all the staff very helpful and…

I found all the staff very helpful and got back to me quickly when I left messages, but the best person for me was Maria Meddings as she acted as a go-between me and the buyers solicitor which made things a lot easier and if it wasn't for her I don't think the completion would have happened. She was very kind, thoughtful and very helpful in everything. Five out five.

Vivienne · 10 April 2026

5/5

Trustpilot

Judy from the Sales Progress team was…

Judy from the Sales Progress team was absolutely wonderful. Really helpful in my recent purchase.

Orgil · 18 September 2026

Agent replied · 10 October 2026

We're so happy to hear our sales team at Wards provided such excellent assistance with your recent purchase. We appreciate your kind words. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

4/5

Trustpilot

The process was quick and Harry James…

The process was quick and Harry James was able to respond to everything that I needed.

Nyarai · 13 May 2026

5/5

Trustpilot

Thank you

Be, Sam and team were fantastic. Sold in no time. Thank you

Josh · 8 May 2026

5/5

Trustpilot

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Emma Penfold she is new to the company but you couldn’t tell, on one of my most stressful moves she calmed me down on the phone laughed and joked with me it felt like I was talking to a friend not a sales Progressor she went above and beyond to keep me informed and communicated up until exchange of my property. I’m so pleased she was there talking me through everything. Thank you so much

Maria · 21 November 2025

5/5

Trustpilot

Excellent service

Excellent service, very professional and informative.Many thanks to Antony,Aimi and Maxine.Highly recommended.

Matt · 30 April 2026

5/5

Trustpilot

Excellent estate agent

Excellent estate agent, very efficient service

Brandon · 28 September 2026

Agent replied · 10 October 2026

We're so happy to hear you found our service efficient at Wards Birchington. Thank you for your kind words Brandon. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

5/5

Trustpilot

Fantastic outcome!!

Fantastic outcome!!! Ashley came to value my property, was so friendly, and positive! Made me feel I was definitely doing the right thing, after having doubts with other estate agents!!! A brilliant team at the Birchington branch, they all played their part in the sale, and my property sold within a month!!!! What a result!!! Wouldn't go anywhere else!!

Helen · 23 April 2026

5/5

Trustpilot

We are currently looking to buy our…

We are currently looking to buy our first home - we walked into wards not knowing what we are doing or where to start.. We were immediately met by the amazing Chelsea who is desperately trying to find us something and she is going above and beyond to do so - I just wanted to say a huge thank you for everything you have done already.. We love your tenacity!

Emma · 17 January 2026

1/5

Trustpilot

I Poorly Built Block Partition Discovered in New‑Build Home

I purchased this house new approximately 17.5 years ago. Recently, during a bathroom renovation, the drywall was removed, revealing a partition made of grey blocks. These blocks appear to be poorly secured to each other, as the partition moves slightly when touched. It is evident that the mortar used to join these blocks does not properly bind them together. This raises serious concerns about the structural reliability of the construction. I recommend potential buyers pay close attention to such partitions and conduct a thorough inspection to avoid future issues.

Olena · 12 October 2025

5/5

Trustpilot

Emily at wards Herne bay your a star

Emily at wards Herne bay has gone above and beyond for me in my search for a new home she even helped in the sale of my house in Margate arranging viewings from enquires even before the branch selling it had seen the enquire .. she has been amazing and still is along with Graham trying to find me my forever home .. highly recommend wards and Emily your a little star

Mrs · 15 December 2025

5/5

Trustpilot

Had a slight issue which was resolved…

Had a slight issue which was resolved swiftly by Kirsty Hunt. Customer Service has always been exceptional - across the team. However, special shout out to Kirsty for going above and beyond.

Sam · 15 September 2025

5/5

Trustpilot

Geoff and the team were excellent with…

Geoff and the team were excellent with helping through our process. Definitely recommend them to anyone

Anthony · 17 January 2026

5/5

Trustpilot

Maria was brilliant

Maria was brilliant! She was extremely helpful, friendly and kept me informed during every step of the process. Thanks so much Maria!

Brooke · 20 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Clarke & Crittenden's Google reviews

Questions about Clarke & Crittenden Thanet

How many reviews does Clarke & Crittenden Thanet have?

Clarke & Crittenden's Thanet office has 166 reviews across two platforms: 20 on Google, 146 on Trustpilot (across the whole business).

What is Clarke & Crittenden Thanet's rating?

Clarke & Crittenden Thanet is rated 4.6 out of 5 across all 166 reviews, and 3.6 out of 5 on Google from 20 reviews.

Where is Clarke & Crittenden's Thanet office?

Clarke & Crittenden Thanet, 105 Station Road, Birchington, CT7 9RE, Thanet, CT7 9RE.

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