Every review we hold for the Thame office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPerfect letting agents
My partner and I rented a property with College and County in Oxford. Throughout the whole year College and County were very supportive, attentive, proactive and very prompt to respond. They actively helped us through any queries or difficulties we had and were always very pleasant to lovely. Our property manager Tabitha Tyrrell was especially helpful and lovely, and made our experience very enjoyable and easy. Thank you!
SHP · 28 September 2021
Agent replied · 6 July 2023
Wow! what a glowing review! I am delighted that your year went well, and that Tabi has been such a star. We do work very hard to ensure a level of service that exceeds expectation for all our customers; property owners, and occupiers. We firmly believe that this will be what facilitates a sustainable business model, and will drive growth as people talk to each other on social media platforms (and review sites!) Mark Crampton Smith - Managing Director.
★★★★★ 5/5
TrustpilotSammie was Amazing!
We recently moved to a new rented property with the support of College and County. Samantha(Sammie) from the Thame office was incredibly helpful and supportive. Her friendly approach for all communications was lovely and made the whole experience less stressful. I have dealt with several difficult estate agents previously and I must say Sammie was amazing. Thank you Sammie!!
Google · 6 September 2022
Agent replied · 6 July 2023
Thank you for posting a review…. I am delighted that Sammie was so helpful. Moving can indeed be stressful so a professional and friendly point of contact can offer mitigation. Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleDarren was really approachable and easy to contact throughout the house buying process. He was honest and fair as there were multiple offers on the house. Completed things in a timely manner and very flexible on house viewings. Thank you for all your help!
Angus · 14 April 2025
★★★★★ 5/5
TrustpilotPositive experience letting with College and County
I have had a great experience using College and County for our rental in Oxford. Our property manager Ewelina was helpful, attentive and prompt with communication and queries at all times. Our tenancy and check out was a seamless experience, with all terms actioned from the original lease agreement. I would use College and County in the future.
LW · 19 September 2024
★★★★★ 5/5
GoogleI bought in Thame through Darren at College and County. Darren was friendly and easy to communicate with, but also understanding when i had delays from my Buyer. We Completed at the end of April and I was very happy with their service
Richard · 14 April 2025
★★★★★ 5/5
TrustpilotRecommendation
I would just like to say how professional Addel and the accounts team at College and County are. They are both caring to the landlord and sympathetic towards the tenants. The Thame team (especially Katherine and Ellen) look after our properties in an excellent and professional manor. I often do highly recommend the College and County teams to both prospective landlords and tenants.From a landlord with multiple properties.
Anthony · 12 December 2019
Agent replied · 6 July 2023
Thank you Mr Naylor, for taking the time to post a review. I am delighted that you have found the accounts team to be so professional. It can be a tricky role, especially when people are experiencing financial hardship. But you are correct, with a rent run of over £1m per month, we have been able to keep arrears to well below 0.01% largely by keeping communication channels open and helping with solutions.
★★★★★ 5/5
TrustpilotI am delighted to provide a review
I am delighted to provide a review. College & County are by far the best agents I have ever encountered. They are exactly what they claim to be: caring, thoughtful and efficient. Their scrutiny of potential tenants is excellent. Nothing is ever too much trouble and the office is very responsive (particularly Lucy Woodall and Ines James). I cannot commend them highly enough.
Stephen · 8 January 2021
Agent replied · 6 July 2023
Thank you Stephen for taking the time to post a review. I am delighted that you have found the service “caring thoughtful and efficient”. My staff team are the principle resource of the business, and I do firmly believe that when charged with doing the right thing in any given situation, rather than just the most profitable thing, we benefit from far greater commitment and effort from everyone. It is important that we let each property as if it were our own. “The only way is Ethics” Mark Crampton Smith - Managing Director
★★★★★ 5/5
TrustpilotThey are not your usual letting agent
They are not your usual letting agent. They are committed to helping you find somewhere just right for you. They truly stand by their ethics and values as a company. Lewis Stacey was extremely professional, kind and has an amazing ability to put clients at ease. Thank you for finding us a place we can call home.
Nicholas · 5 February 2022
Agent replied · 6 July 2023
Thank you Nicholas for posting such a powerful review. Lewis will be delighted that his efforts have been recognised, as indeed am I! It is critical to the long term sustainability of the business that customers have an experience that exceeds expectation.
★★★★★ 5/5
TrustpilotEdward was so efficient
Edward was so efficient. He really helped me sorting me out finding a house and all through the process once I found a house he was amazing throughout the whole process.Could not recommend him more. He was always happy to help. Always a phone call away. I could always count on him.
Nicole · 16 July 2022
Agent replied · 6 July 2023
Thanks for posting a review Nicole. I am delighted that you have found Ed so helpful....... he is a relatively new addition to the team so it is great to hear that he has taken the "Ethical Letting" mantra to heart with such enthusiasm. Long may it last! Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleHave just rented through College and County and I have primarily been dealing with Catherine. She has been an absolute gem in this whole process.She knew the property, liaised with the owner regarding some questions we had and has made the whole process seamless from start to finish. Would highly recommend.
Michael · 14 March 2026
★★★★★ 5/5
GoogleDarren did a first class job on the sale of our house in Thame. Moving home can be a stressful business at times with the many things that are out of your control. The need for a competent, smart, trustworthy estate agent with excellent communication skills to help you through this process is essential. In my humble opinion there is only one estate agent in Thame which provides this level of service, and it’s Darren at College and County. Many thanks Darren.
A · 8 November 2022
★★★★★ 5/5
GoogleA very pleasant lettings experience as a tenant for 2 years with College and County. Samantha Higgins was particularly helpful; swift to respond to any queries, competent and efficient. I would recommend College and County, Thame to anyone looking to find a competitively priced, smooth running tenancy.
Caroline · 28 August 2022
Agent replied · 27 August 2024
Thank you Caroline for posting a review. I am delighted that you have found Sam so helpful and efficient. We do believe that if we represent our Landlord Clients in a highly professional manner when we act for them, those living in their property are much more likely to look after it in the same way. I hope your new home works out well for you. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleDarren has been brilliant at from the moment he did our house valuation. He has helped us find a house, find our buyers and answer all our questions to the point that we have now exchanged :). Highly recommended, professional, friendly and local estate agent.PositiveResponsiveness, Quality, Professionalism
Caroline · 28 August 2022
Agent replied · 6 July 2023
Great to know you feel able to recommend us Caroline…. Darren has lived and worked here for many years. He knows the market, and the various micro-climates intimately, and has an enviable database of prospective buyers and their needs and wants. I am delighted that he was able to help you. Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleI would thoroughly recommend Darren at College and County to anyone wanting to sell a property. I would like to say a big thank you to him for guiding me through the process, which at times, was somewhat frustrating due to miscommunications between solicitors. But he always made the best of it and was encouraging. Darren was always readily available for any questions which arose and was also very supportive. He was very quick to market the property on instruction and had an offer on the table remarkably quickly. My whole experience with College and County over the last 8 years has been excellent as I had previously used them as my letting agent for the same property. A thoroughly efficient, friendly, helpful and capable agency in all respects. I would recommend them to anyone wanting to sell or rent. You won't find a better service.
Wendy · 6 July 2022
★★★★★ 5/5
GoogleA very pleasant lettings experience as a tenant for 2 years with College and County. Samantha Higgins was particularly helpful; swift to respond to any queries, competent and efficient. I would recommend College and County, Thame to anyone looking to find a competitively priced, smooth running tenancy.
Caroline · 10 August 2022
Agent replied · 6 July 2023
Thank you Caroline for posting a review. I am delighted that you have found Sam so helpful and efficient. We do believe that if we represent our Landlord Clients in a highly professional manner when we act for them, those living in their property are much more likely to look after it in the same way. I hope your new home works out well for you. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleEllen and the team at College and County were really friendly, helpful and professional throughout my tenancy. An issue with the heating was quickly sorted and a light fitting also quickly changed when needed. Just can't fault them in any way and absolutely recommend them.PositiveResponsiveness, Professionalism
Gary · 28 August 2022
Agent replied · 30 October 2023
Thank you Gary for posting a review, and for commending us so highly. I am delighted that you have found the team so helpful and professional........our reputation with all customers is critical to our long term sustainability. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleI can thoroughly recommend College and County for a great, professional and trusted service. All too often Estate Agents tell you what you want to hear, rather than what you need to know. Darren Hunt was plain talking, to the point and always gives it as it is. We have sold two houses this year through the Thame office and our experience with him has been exceptional. If I could give 6 stars I would.
Bill · 8 December 2022
★★★★★ 5/5
GoogleHad the most excellent experience buying our next home through Darren. He's very professional, very supportive and was very attentive, with prompt call backs and if he said he was going to do something he did it and did it well.
He was particularly good at working between the seller and the purchaser assisting in finalising the detail of the deal and worked well in making sure there was clear understanding and avoiding any escalations that often arise in these transactions through poor communication or misunderstanding.
I would have no hesitation in recommending Darren if you are looking to sell your property.
Kevin · 14 April 2025
★★★★★ 5/5
GoogleWe embarked on our quest for the perfect home with minimal experience. Our first encounter was in Thame, where we explored a single property and met Darren. His warm welcome and extensive knowledge of the property and the area left a lasting impression. As he guided us through the house, he attentively listened to our preferences.
Inspired by our interaction with Darren, we decided it was time to put our own house on the market. We didn’t secure the first property we looked at, but our positive experience with Darren motivated us to take the next step. With his expert guidance, we swiftly arranged viewings, and our house sold within days.
Finally, we discovered our dream home, and once again, Darren’s seamless assistance made the process stress-free. His clear instructions ensured we knew exactly what to do and when. Our overall experience was exceptional, and I wholeheartedly recommend his services to anyone seeking their ideal home. 🏡✨
Adam · 14 April 2025
★★★★★ 5/5
GoogleI recently sold my house through College and County. Darren Hunt made the whole process very easy! He provided a highly professional service, was responsive and always happy to help, and clearly knew the local housing market incredibly well. Highly recommend this estate agent and Darren.
Molly · 6 July 2022
Agent replied · 6 July 2023
What great news Molly…. I am delighted that the service you received was worthy of such public commendation. Estate agency is supposed to be a much reviled profession…. We at College and County are on a mission to shift that perception and ensure all our customers share your experience. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleEllen and the team at College and County were really friendly, helpful and professional throughout my tenancy. An issue with the heating was quickly sorted and a light fitting also quickly changed when needed. Just can't fault them in any way and absolutely recommend them.
Gary · 6 July 2022
Agent replied · 6 July 2023
Thank you Gary for posting a review, and for commending us so highly. I am delighted that you have found the team so helpful and professional........our reputation with all customers is critical to our long term sustainability. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleFor us, as buyers, Darren was very clear about each step needed.
His communication and responsiveness were both excellent throughout the whole process and this led to a successful purchase.
Mike · 14 April 2025
★★★★★ 5/5
GoogleDarren Hunt was fantastic with our purchase in Towersey. His expertise helped us immensely - he is very professional and was always on hand to answer our queries. Plus he proactively helped push through the transaction. We would highly recommend his services!
David · 9 October 2022
Agent replied · 6 July 2023
Thank you David for taking the time to post a review. Yes, Darren's many years of experience do allow him to navigate even the trickiest of waters to ensure customers, both sellers and buyers secure the outcome they have decided to pursue. All the very best with your new home! Mark Crampton Smith - Director
★★★★★ 5/5
TrustpilotBest agency in Oxford
I have been renting for many years, College and County have been by far the best agency I have used both in Oxford and in the UK. The property manager Tabitha was extremely friendly and helpful throughout my 2 year tenancy, really making me feel at home in the property.
Emily · 6 July 2021
Agent replied · 6 July 2023
So pleased Emily! Tabi, like all the team here is passionate about providing the very best customer experience. We are seeking to challenge the reputation of agency by delivering "Ethical Letting" ensuring that we do the right thing in every circumstance. Mark Crampton Smith - Managing Director.
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