Thomas & Thomas Property reviews

★★★★★ 5/5

Google

I cannot recommend Thomas and Thomas enough! Libby was so helpful throughout the process, I really feel like she had my back against barriers coming through. The whole team are friendly and helpful, great estate agents overall.

Ashley · 7 May 2025

★★★★★ 5/5

Google

Selina and her team have been incredibly supportive, I am based away from Gloucester and have to rely on them totally for all issues with the property, but they have reacted very quickly to any problems ensuring the standards I want to achieve in maintenance and tenant care are always met. They have made sure I know exactly what is happening and what all of my options are, helping me reach quick decision to keep the property viable at all times. I really cannot recommend them high enough, everything they have done has been brilliant.

Russell · 26 October 2022

★★★★★ 5/5

Google

Thomas & Thomas have made, what I thought would be a stressful experience, so smooth and totally seamless, providing me with everything I need to know and more to rent out my property. Everyone I have spoken to has been personable, friendly and professional and I would highly recommend Thomas & Thomas to anyone!PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 7 January 2025

★★★★★ 5/5

Google

I have trusted Selina and her team to look after my rental properties for a number of years and cannot fault their service. I have just sold a property through Thomas & Thomas too. Daniel and the sales team worked hard and went above and beyond expectations: The sale was part of a chain and they contacted other agents and solicitors involved to help push the sale through. I highly recommend Thomas & Thomas.PositiveResponsiveness, Quality, Professionalism, Value

Jason · 26 October 2022

★★★★★ 5/5

Google

Thomas & Thomas provided us with an excellent service. From start to finish they were friendly, courteous, and professional. Everything was well explained and responses were prompt.

Neil · 8 June 2025

★★★★★ 5/5

Google

Ive rented out a property for 6 years with Selina and ive just sold my house with Dan, both, along with the team in the office have been excellent. I wouldnt hesitate to reccomend them to anybody looking to sell or rent out a property.

Tony · 17 March 2026

★★★★★ 5/5

Google

We purchased our home through Thomas and Thomas Property and dealt with Libby. We found our experience working with Libby very professional from start to finish. Libby was very friendly, helpful and quick to attend to any queries or concerns. We would highly recommend her.

Jo-Anne · 25 September 2024

★★★★★ 5/5

Google

As first time buyers we were unsure on how to do ANYTHING in terms of moving. The Thomas & Thomas team and especially Libby were extreamly efficiant and patient with our questions and guided us through the process. Would reccomend to anyone moving in the Gloucestershire areas.

Jake · 27 July 2024

★★★★★ 5/5

Google

Rented a property from Selina for 3 years. Process was easy at the beginning and any issues during my tenancy were always dealt with so quickly, professionally and with a friendly manner. When I left the property , the independent inventory company inspection noted it needed £100 worth of cleaning, Selina inspected following it and emailed me personally wasn’t necessary and thanked me for being a good tenant. That personal touch made a big difference. Great service !PositiveResponsiveness, Professionalism

Emma · 26 October 2021

★★★★★ 5/5

Google

I've been lucky enough to buy and sell many houses over the years - 8 or so - across South Africa, Denmark and now the UK, and I can easily say Daniel is the best, most responsive agent I've ever worked with. So professional and helpful, he went the extra mile with our home purchase helping us with cleaners, asbestos quotes, endless questions, etc. - and he was the seller's agent not ours! Cannot recommend him enough!PositiveResponsiveness, Quality, Professionalism

Richard · 26 October 2021

★★★★★ 5/5

Google

Had a very good experiance with Thomas and Thomas, no request was too small or large for them to handle. They responded to every call and email promptly and couldn't have been more supportive in my first property purchase

Benjamin · 27 March 2026

★★★★★ 5/5

Google

We have used Thomas and Thomas as both a managing agent and an estate agent and found all members of staff to be efficient, helpful and friendly. With recent sale, Daniel was very good on the pricing and gave good advice while Libby was great with communication and follow up. Excellent service all round. Thoroughly recommend

Peter · 30 November 2023

★★★★★ 5/5

Google

Daniel & the rest of the team have been so professional, polite and an absolute pleasure to deal with during our first home buying experience. They’ve been attentive to my endless queries and very supportive throughout; guiding us through our first house purchase as first time buyers. I would highly recommend Thomas & Thomas property to anyone and will definitely use their services again should I ever need them! Massive thanks to Daniel & team.PositiveResponsiveness, Professionalism

Sophie · 26 October 2021

★★★★★ 5/5

Google

We've rented our house through Selina's agency for over 10 years and have always been impressed with the team's knowledge, speed in answering questions, getting new tenants and their excellent work. That they are an independent Gloucester …

James · 17 March 2026

★★★★★ 5/5

Google

Having been with a competitor agent for many years before luckily finding Selina's Lettings I can only say that the difference between the 2 agents is polar extreme. My property has been managed by Selina for over 5 years now and I have always been supremely satisfied with the service by Selina and all members of her team. I would not hesitate in recommending them to any landlord in the area and will continue to employ them for years to come.Casey in particular is always efficient and friendly, sorting out day to day issues with the tenant. Selina is always pro-active and pragmatic, managing to fairly balance my issues as landlord with those of the tenant. As a result I am lucky enough to have secured a tenant who has resided in the property for many years. I put this down to the way Selina and her team manage thingsPositiveProfessionalism

Rachel · 26 October 2020

★★★★★ 5/5

Google

Selina and the entire team at Thomas and Thomas are fantastic. They have now helped us sell two properties, one in Gloucester and one in Cheltenham. The most recent sale was December 2019 and Daniel was brilliant. He was extremely professional and very hands on, arranged and completing all of the viewings and he sold our property within 48 hours!! We couldn't be happier with the service and everyone in the office is helpful and friendly and always go above and beyond - exactly what you in want in a lettings and estate agent!! They are the best in Gloucestershire!PositiveResponsiveness, Quality, Professionalism, Value

Alix · 26 October 2020

★★★★★ 5/5

Google

Thank you so much to whole team at Thomas & Thomas for such great service with our recent property sale. Very responsive and proactive team who couldn’t do enough to help us. Great at raising interest in our property and lots of viewings within days on going on the market. Special shout out to Sam Blair for being awesome! Five star service all round.PositiveResponsiveness, Quality, Professionalism, Value

Jen · 26 October 2022

★★★★★ 5/5

Google

Very impressed with the service we received when selling our house. Daniel was very polite and knowledgeable and his team were fantastic. Any queries or questions no matter how big or small (even dumb!) were handled quickly - which is a huge bonus when working to tight timelines! Highly recommended and in the future should we look to move again, I wouldn't hesitate to use Thomas & Thomas Property again.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 26 October 2021

★★★★★ 5/5

Google

Brilliant team, both Dan and Casey went above and beyond to help us complete and we are so grateful! Wouldn’t hesitate to use them again! Great communication and really lovely to deal with. Thank you for all of your efforts to get us the house after many months! You guys are brilliant!

Louise · 24 November 2023

★★★★★ 5/5

Google

Daniel, Sam and the team were brilliant throughout the whole sale. When the first one fell through they kept in constant contact to keep us up to date with what was going on. When we finally sold again they helped chase and speed things along. Thank you all at Thomas and Thomas

Katie · 26 October 2023

★★★★★ 5/5

Google

Brilliant team, both Dan and Casey went above and beyond to help us complete and we are so grateful! Wouldn’t hesitate to use them again! Great communication and really lovely to deal with. Thank you for all of your efforts to get us the house after many months! You guys are brilliant!

Louise · 26 October 2023

★★★★★ 5/5

Google

We rented our property through Selina and the team at Thomas and Thomas. From the initial viewing it was clear that Selina had all of the information about the property. Once living in the house we had a couple of small maintenance issues that once reported were all sorted extremely swiftly. Big thanks to Selina and Casey for making our time in the property as pain free as possible!PositiveResponsiveness, Professionalism

Beth · 26 October 2021

★★★★★ 1/5

Google

I wanted to view a property,it took a week to do this .The Director at Gloucester was not very forthcoming with the general and Chain related details about the property.

Graham · 26 October 2022

★★★★★ 5/5

Google

Dan at Thomas and Thomas was instrumental in ensuring our house chain actually progressed to exchange. Without the many hours he put in encouraging one of the chain, that their concerns were unfounded, the whole chain would have collapsed. We thank his efforts greatly.

Su · 20 November 2025