Trusted Agent profile
★★★★★
486 reviews across 2 platforms
6 Blacksmith Lane, Churchdown, Gloucester, GL3 2EU, Tewkesbury GL3 2EU
Ashgrove Property Services's Tewkesbury office at 6 Blacksmith Lane is rated 2.1 out of 5 across 486 reviews on two platforms, including 6 Google reviews rated 3.0. The 480 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
1/5
TrustpilotParasitic company that give estate…
Parasitic company that give estate agents a bad name.Basingstoke office keep spamming me through the mail with fake letters all with the intention of gaining commission.It's predatory, unwarranted behaviour, bad for the environment and a total waste of my time.
1/5
TrustpilotReally bad
Really bad, was told I would get a viewing nearer the date and never heard a word. Got in touch to ask, no reply.
1/5
TrustpilotVery poorly managed
Reported to them at the start of January 2016 that the boiler was not working properly as it was constantly fluctuating between hot and cold, making taking a shower very uncomfortable and painful. After weeks of sending emails and phone calls, the boiler still has not been fixed as of April 5th 2016.
1/5
TrustpilotStay a way from from this mediocre…
Stay a way from from this mediocre letting agency. Positive reviews that are written, here and on another sites are written by employees. I recognise their names. They are greedy, will charge you for everything. Horrible staff and they should lose licence as they are dishonest and very nasty people.
1/5
TrustpilotMoney sucking
I had rented with the Birmingham branch, and had a terrible experience, when I needed help they intentionally put me in a terrible situation so I had to overpay without option. Stay away forever.
5/5
TrustpilotHad a delightful experience at the…
Had a delightful experience at the Ipswich branch. I would absolutely recommend them. Responsive, efficient. Made my day really
5/5
TrustpilotWe just bought our apartment with their…
We just bought our apartment with their help.Staff very friendly and helpful.Ve are very satisfied with them.
5/5
TrustpilotI was lucky enough to have Paul Griffin…
I was lucky enough to have Paul Griffin as my property manager. He was extremely professional, friendly and helpful. Would recommend!
1/5
TrustpilotWorking with the Birmingham Central…
Working with the Birmingham Central branch. They are out of their depth and not at all customer focussed. I urge you to please deal with another agent for both sales and lettings, or brace yourself for a crappy experience.
1/5
TrustpilotAwful
The Tyndale lettings branch is completely awful. Avoid.
1/5
TrustpilotThirsk branch complete waste of time
Thirsk branch complete waste of time, enquired about a let they had rang 3 times never rang back when promised also just put phone down on one occasion. Emailed no answer so the poor owner of the property has lost a very good prospective Tennant.
1/5
TrustpilotDo not trust these people!!
Do not trust these people!!They have lied to the landlord and also lied to my potential future landlord with untrue statements whilst breaching Data protection laws.
5/5
TrustpilotI have been dealing with the Sheerness …
I have been dealing with the Sheerness office in relation to the purchase of my next property .Mark and Karen have been very helpful and fantastic negotiators. Mark has provided me with regular updates.Highly recommended
1/5
TrustpilotIf you want get your deposit back
If you want get your deposit back, don't rent from these agency. Doesn't matter how good you look after house and how you will clean it after you decide move out, they will find something to not give back your money.
1/5
TrustpilotScum of the earth
Scum of the earth. Went all the way across Manchester with a confirmed appointment. They didn't show up, didn't take my call and didn't return my voicemail. I feel so sorry for the person that is trying to sell their house.
1/5
TrustpilotWhat a joke
What a joke. Called 3 times for an urgent matter and you get put through to a call centre Everytime! Who just take a message and pass on on?!
1/5
TrustpilotWould not recommend
Would not recommend! Trying to purchase 2 properties through them, and the lawyers they recommended to the vendors are extremely poor, very slow and unresponsive. The process has been unusually difficult all round.
1/5
TrustpilotIncompetent timewasters
I was shown an apartment advertised for let, with an earliest move-in date 20th of December. However, we were told on site that it will not be available until well into the following month (as it was under major renovations). Very disorganised.
1/5
Trustpilotdo not touch them with a barge pole
Rude, arrogant. Never answer the phone, Rude, abrupt emails, not interested, NO help at all. Quick enough to take your money each month and never actually get anything done! Shambolic establishment
5/5
TrustpilotFrom start to finish absolutely…
From start to finish absolutely excellent 👍
1/5
TrustpilotIt is pathetic and very rude
It is pathetic and very rude. Their maintenance department is just awful .Just want to make money nothing else.
1/5
TrustpilotFrankly terrible customer service
Frankly terrible customer service. The people who work in the office are rude and unhelpful. The woman on reception literally hung up the phone on me when I was trying to book a viewing.
5/5
TrustpilotVery happy with the service required…
Very happy with the service required from all the staff at the bury st Edmunds branch. Very efficient service.
1/5
TrustpilotBishops Stortford agent got LOST going to property.!!!!
Agent got lost going to a property only 3 miles from his office, and didnt arrive for over two hours, loads of excuses, bad behavior, can,t believe a word he says, go else where, use someone that knows the area.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ashgrove Property Services's Tewkesbury office has 486 reviews across two platforms: 6 on Google, 480 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ashgrove Property Services is rated 2.1 out of 5 across all 486 reviews, and 3.0 out of 5 on Google from 6 reviews, checked 9 October 2026.
Ashgrove Property Services, 6 Blacksmith Lane, Churchdown, Gloucester, GL3 2EU, Tewkesbury GL3 2EU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
