Trusted Agent profile · Tewkesbury

Andrews Letting and Management reviews in Tewkesbury

4.7

★★★★★ Excellent

2,299 reviews across 2 platforms

128 High Street, Tewkesbury, GL20 5JU

Part of Andrews, see every office.

Andrews's office in Tewkesbury, at 128 High Street, is rated 4.7 out of 5 across 2,299 reviews on two platforms, including 152 Google reviews rated 4.7.

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4.7 / 5

152

Reviews on Google

This office

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2,147

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Easy to get hold of, keep you updated!

Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!

Joe · 4 October 2023

Agent replied · 12 June 2024

Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys

5/5

Google

We would like to Thank Hayley for your amazing help today :)PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 13 June 2022

Agent replied · 12 June 2024

Good afternoon Thomas, thank you for our review. It’s great to read that Hayley provided fantastic service, we have passed on your kind words to her. Thanks again, Stefan Knight, Business Manager - Tewkesbury Branch

5/5

Trustpilot

Shamiya at the downend hub was very…

Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.

Ricky · 16 August 2024

Agent replied · 24 August 2024

Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.

5/5

Google

The most professional estate agents that we have ever dealt with, and they were representing the property that we were unsuccessful in purchasing!! From the time we first viewed the property with Josh, and then Tom it was also easy to communicate, calls were returned, emails answered and everything was done to try and ensure a successful outcome. Special mention must go to Alex for her amazing effort in trying to ensure completion. Unfortunately it wasn't to be, but we could not fault this team in any way and hopefully will get the opportunity to deal with them again.

Patrick · 11 October 2023

5/5

Trustpilot

Bex and Charmaine are always a pleasure…

Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.

Phil · 24 April 2024

Agent replied · 12 June 2024

Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys

5/5

Trustpilot

Nancy was a great help

Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group

Ohara · 19 June 2023

5/5

Trustpilot

Sammi review

We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further

ALEXANDRU · 5 August 2024

Agent replied · 24 August 2024

Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.

5/5

Trustpilot

Excellent service

Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.

Lucy · 24 October 2023

Agent replied · 12 June 2024

Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.

5/5

Google

We have been shown around a couple of properties in the past week by Tom, which of one we are currently purchasing. He was professional on both viewing's, and there waiting for us when we turned up to the properties. Since putting the offer in, we have had excellent service from both Tom & Stefan abut our offer and the next steps.

Matt · 13 June 2022

Agent replied · 12 June 2024

Hi Matt, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear that you've had a brilliant experience with Tom & Stefan. Congratulations again on having your offer accepted, please let us know if we can be of any assistance.

5/5

Google

Naomi has been brilliant! Super friendly, responsive and resolved our issue in a day. Highly recommendPositiveResponsiveness, Quality, Professionalism

Hannah · 25 October 2021

Agent replied · 12 June 2024

Good afternoon Hannah Wiggins, thanks for taking the time to leave us feedback regarding your recent experience.

5/5

Trustpilot

Steven & Matt delt with the sale of my…

Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way

John · 21 February 2023

5/5

Trustpilot

A great help in a difficult sales market.

I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!

Cathy · 22 April 2024

Agent replied · 12 June 2024

Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.

5/5

Trustpilot

Really great and fast service

Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.

Umer · 20 February 2024

Agent replied · 12 June 2024

Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.

5/5

Trustpilot

Attentive and friendly

The whole process (from viewing to offer) was very rushed and quite stressful, but I guess that's standard for city renting. They were however very attentive during the process, especially Amber who mostly dealt with our case - quick to update, answer questions, etc. and very friendly

Matt · 19 March 2022

5/5

Trustpilot

Grateful is an understatement

Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.

Karl · 11 December 2023

Agent replied · 12 June 2024

Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.

5/5

Trustpilot

Highly Recommend

We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.

Chris · 8 March 2023

5/5

Trustpilot

Shannon guided us through our sale…

Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.

Hannah · 1 August 2024

Agent replied · 24 August 2024

Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.

5/5

Trustpilot

Spencer way property review

Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch

Charlotte · 30 August 2022

5/5

Trustpilot

Thank you

Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.

NIKHITHA · 4 June 2023

5/5

Google

I was a tenant in a property managed by Andrews for over 8 years. From moving in to check out I have always found the team at Tewkesbury, friendly , extremely helpful & professional. Jodie & Hayley have been brilliant throughout my tenancy, sorting out any issues promptly. I’d like to pass on my thanks to the whole team at the Tewkesbury branch. It’s been fun!PositiveResponsiveness, Professionalism

Emma · 13 June 2021

Agent replied · 12 June 2024

Hi Emma, thank you for your review. Thanks for giving us a 5 star review!

5/5

Trustpilot

Sumita and her team have been excellent…

Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.

SARB · 27 February 2023

5/5

Trustpilot

Best Letting Service I ever got

Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience

Epheanyi · 10 July 2024

Agent replied · 24 August 2024

Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys

5/5

Trustpilot

A super helpful, kind estate agent

We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.

Customer · 28 June 2023

5/5

Trustpilot

Richard's brief conversation left a…

Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.

Jurgen · 25 April 2024

Agent replied · 12 June 2024

Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys

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