Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been dealing with Andrews in Tewkesbury for a number of years now as a landlord and have been impressed by the service, particularly the work carried out by Jodie and Emily in the Lettings department. They are total professionals and very efficient as well as being friendly and approachable. I would thoroughly recommend them to anyone who wanted to let their house. Keep up the fantastic work and thanks!PositiveResponsiveness, Quality, Professionalism, Value
Janie · 13 June 2021
Agent replied · 12 June 2024
Good afternoon Janie McCarthy, thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
★★★★★ 5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
Customer · 22 July 2023
★★★★★ 5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
Kevin · 9 August 2022
★★★★★ 5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
Anne · 16 March 2023
★★★★★ 4/5
TrustpilotSelling my house through Andrews Bear…
Selling my house through Andrews Bear Flat , has been really easy. There was plenty of guidance during the process and help with decisions, based on their greater experience. Rowan is a great communicator and keeps in touch with updates regularly. While it isn’t finished yet, it has been a pleasure so far.
Francesca · 10 March 2022
★★★★★ 5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Stuart · 12 June 2024
Agent replied · 15 June 2024
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
★★★★★ 5/5
TrustpilotI have at last secured a dwelling which…completely suits my needs
I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.
Robert · 3 February 2023
★★★★★ 5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
Tatiana · 4 April 2023
★★★★★ 5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Martin · 21 September 2023
Agent replied · 12 June 2024
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
★★★★★ 5/5
GoogleMy wife & I have been very happy with the professional , friendly & courteous dealings with Andrews Tewkesbury during the whole process of buying our first home in the UK. We dealt mostly with Emily whom we found to be approachable & patient when we required to view the property again & received valuable advice from Stefan.. Thanks for finding us a home to make our own. Leona & Barry.PositiveResponsiveness, Quality, Professionalism
Barry · 13 June 2021
Agent replied · 12 June 2024
Hi Barry Fuller, thanks for sharing your experience with us and giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. As always, please feel free to call us or pop in if you need any assistance in the future.
★★★★★ 5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
F · 16 December 2024
Agent replied · 24 December 2024
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
GoogleHad a bad experience with estate agents and think they are the closest thing to satan walking on this earth? well be prepared to be surprised...we were! Imogen at Andrews is professional, knowledgeable and above all caring. She treated us like we were her only clients and we cannot commend her enough. Thank you for all your help Immy!
From the Ward family :)PositiveResponsiveness, Quality, Professionalism
Amy · 13 June 2022
Agent replied · 12 June 2024
Hi Amy, thanks so much for your review! We're so pleased that we're not at the bottom of the Satan Scale thanks to Imogen's professional approach, knowledge and attitude. We wish you all the best with your move, please feel free to get in touch if you need anything.
★★★★★ 5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Mihaela · 20 August 2024
Agent replied · 24 August 2024
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
★★★★★ 5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
Courtney · 26 August 2023
★★★★★ 5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Ash · 31 October 2023
Agent replied · 12 June 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
★★★★★ 5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Florina · 24 August 2024
Agent replied · 28 August 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleSearching for a property can be very stressful, our local agent Chloe Barnett has made our experience a whole lot easier by helping us to find exactly what we have been looking for, she really listened to what we were asking for and kept in touch at all times. It has been a pleasure working with her and we would highly recommend Andrews in Tewkesbury.PositiveQuality
Mark · 13 June 2022
Agent replied · 12 June 2024
Hi Mark, thank you for taking the time to leave us a review! We're so pleased to hear that your experience with Chloe made things a lot easier and wish you all the best with your move.
★★★★★ 5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Keith · 9 December 2023
Agent replied · 12 June 2024
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
★★★★★ 5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
K · 28 March 2023
★★★★★ 5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Paul · 21 June 2024
Agent replied · 24 August 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
★★★★★ 5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
Amy · 22 May 2023
★★★★★ 5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
Paula · 15 June 2023
★★★★★ 5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
TK85 · 8 March 2024
Agent replied · 12 June 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Ian · 16 September 2024
Agent replied · 24 October 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
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