Trusted Agent profile · Tewkesbury

Andrews Letting and Management reviews in Tewkesbury

4.7

★★★★★ Excellent

2,297 reviews across 2 platforms

128 High Street, Tewkesbury, GL20 5JU

Part of Andrews, see every office.

Andrews's office in Tewkesbury, at 128 High Street, is rated 4.7 out of 5 across 2,297 reviews on two platforms, including 152 Google reviews rated 4.7.

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4.7 / 5

152

Reviews on Google

This office

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2,145

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews have looked after my property…

Andrews have looked after my property for number of years now and have always provided me with a peace of mind . Issues have been dealt swiftly ,professionally and effectively. They have provided guidance and have managed the property with upmost assistance.Over the last few years , Sarah ( Kingsbury’s branch ) has been a star and has done amazing work and has pulled many magic tricks , for that ,I thank her for her hard work .

Dani · 8 August 2024

Agent replied · 24 August 2024

Thank you, Dani. It's great to hear that your experience of working with Andrews brings you peace of mind. Thanks for your kind words about our team and especially Sarah. I'll pass it on to her.

5/5

Trustpilot

Been in touch with Andrews over the…

Been in touch with Andrews over the last few days. I dealt with Shamiya, who was brilliant. Very helpful on the phone and in person, nothing was to much trouble. Would recommend.

Dan · 27 June 2024

Agent replied · 24 August 2024

Hi Dan, thank you for sharing your experience with us. Brilliant to see that Shamiya was helpful to you. Thanks again, Rhys

5/5

Google

Recently bought a house through Andrews. Ethan looked after us from the first viewing through to collecting our keys, and cannot fault him or the services Andrews provides. Thanks :)

Robin · 16 February 2026

Agent replied · 16 April 2026

Hi Robin, thank you for your wonderful review! We're thrilled to hear about your positive experience with Ethan and our services. Your feedback is greatly appreciated, and we're delighted to have been part of your home-buying journey. Enjoy your new home!

5/5

Trustpilot

Andrews estate agents are more than…

Andrews estate agents are more than gatekeepers of property transactions; they are the navigators of life’s most pivotal moments. Mark has worked above and beyond in supporting our house sale, they were critical in steering us through significant life changes, a responsibility that demands trust and credibility. Mark had understanding and empathy for my mother needing to sell her home and took this through to the end of the deal. Our stress was exceeding an unhealthy point and Andrews were able to take this down for us by working, advising and organising all we needed for a quick house sell. Thank you.

Janet · 23 June 2024

Agent replied · 24 August 2024

Hi Janet, thank you for the review and sharing your experience. It's fanastic to see that Mark has been so helpful to you in what was understandably a stressful time. We know Mark works incredibly hard to esnure everyone is keep up to date and communicated with throughout any dealings with Andrews, we know he will really appreciate your kind feedback. Thanks again, Rhys

5/5

Trustpilot

Brian was an amazing person to have on…

Brian was an amazing person to have on our team. Extremely experienced and professional. Always kept in contact nothing was to much trouble. If I ever needed an agent again Brian would be my first port of call.

Lynsey · 26 February 2024

Agent replied · 12 June 2024

Hi Lynsey, we appreciate you taking the time to leave us a five star review. Fantastic to see that Brian was on hand to help you each step of your property journey, we know he will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

Fantastic property manager Andrews

Sarah has been a fantastic property manager over a number of years for Andrews. Initially, when I decided to rent out my UK property, I wanted a single point of contact for all queries ranging from rental payments to repairs and contracts. Sarah has performed this role exceptionally well. The recent communication between myself and the tenant, requesting permission to redecorate is a classic example where she simply facilitates a timely conversation with the tenant. Simple? It should be but it is not always the case with many serivce companies where trying to get a quick answer is often difficult and bureaucratic. This is the importance of dedicated professional property managers. Thanks for the great customer service.

Anthony · 24 June 2023

5/5

Trustpilot

Andrews have been wonderful partners…

Andrews have been wonderful partners for us for more than 15 years. Always responsive and professional. Michelle Smethurst has been a great person to work with - couldn’t ask for more.

Jeremy · 4 July 2024

Agent replied · 24 August 2024

Hi Jeremy, thank you for the five star review and your continued trust over the years to deliver a brilliant service. Amazing to see Michelle has been such a help to you over the years. Thanks again, Rhys

5/5

Trustpilot

Louise Gonella has been a very helpful…

Louise Gonella has been a very helpful and professional person her knowledge of the estate was second to none would recommend her and Andrews.

Diane · 26 October 2024

Agent replied · 24 December 2024

Thank you, Diane! We're really happy to hear that Louise provided you with excellent service. Your recommendation means a lot to us. Best wishes, Jake

5/5

Trustpilot

I have been with Andrews for a couple…

I have been with Andrews for a couple of years now and I am still very impressed and amazed how they provide excellent services to their tenants, customers and clients. Anything from a little inquiry to biggest repair concerns, they always are on top of it and make sure they are addressed as soon as possible. Very efficient. Im always sending an email to Michelle and she has always been so responsive and accomodating. 100 stars for them!!

Carmelle · 19 July 2024

Agent replied · 24 August 2024

Hi Carmelle, we know that Michelle and the team will really appreciate seeing your kind feedback. Thanks again.

5/5

Google

Very professional service. Arranged viewings with us to fit our schedule and multiple addresses together. Tom and Stefan were very knowledgeable on the properties they had available and were able to recommend properties based on our needs. They also put us in touch with a mortgage advisor. Although we did not buy a property through Andrews, we are still using the mortgage advisor to purchase a property. The advice we have received had been very useful and moving forwards fees there are very reasonable. I would recommend Andrews.

Jess · 13 June 2023

5/5

Trustpilot

Fabulous estate agents

We are absolutely delighted to have chosen to go with Andrews to sell our property, Stan and his team cannot be recommended enough they have always been polite, punctual and very professional and oh so extremely helpful considering we had a few hiccups along the way with buyers and solicitors. We thank you all so very much for your hard work. And although we have no intention of moving again, but if we did I’m sad we would not be able to use Stan and his team as we are moving out of the area.

Jacqui · 11 June 2023

4/5

Trustpilot

Sammi made things happen and a great experience great

Sammi made the experience great! Attentive and speedy. He worked closely with his manager, Julie, to get my more challenging questions answered. A great team and a high recommend.

Oxfordkiwi · 1 August 2024

Agent replied · 24 August 2024

Thank you, Oxfordkiwi! It's great to hear that Sammi and Julie provided you with excellent service. Your recommendation means a lot to us!

5/5

Trustpilot

Sophia was always helpful

Sophia was always helpful, friendly, and able to answer any questions I had. If not, she was able to find the answers quickly.

Matthew · 5 November 2024

Agent replied · 24 December 2024

Thank you, Matthew! We're thrilled to hear that Sophia provided you with excellent service. Your feedback is greatly appreciated! Best wishes , Lisa

5/5

Trustpilot

Excellent Team-Looking Forward to achieve my dream house

I would like to express my gratitude to the Andrews Property Management team for their exceptional assistance in helping us find a house over the past 2-3 weeks. In particular, Shamiya ,Molly and shannon have provided outstanding support throughout the process, ensuring that our requirements were met in finding the perfect property. Their dedication and professionalism have made our experience truly remarkable. Thank you to the entire team at Andrews Property Management for their outstanding service.

Sini · 14 August 2024

Agent replied · 24 August 2024

Thank you, Sini! We're thrilled to hear about your positive experience with Shamiya, Molly, and Shannon. Your kind words mean a lot to us.

5/5

Trustpilot

Purchased through Andrews

Purchased through Andrews. Nancy Henley was brilliant. Excellent communication….always returned calls. Kept on top of things and regularly updated us with progress. Easy to talk to and very helpful. On occasions I spoke to other branch colleagues who were equally helpful.

Mrs · 27 November 2023

Agent replied · 12 June 2024

Hi Helen, we really appreciate you taking the time to leave a review for the team in Horley, with particular mention to Nancy, she works incredibly hard for all her customers so we know she will appreciate your fantastic feedback. Thanks, Rhys

5/5

Trustpilot

Andrews Estate Agent

Andrews at Bear Flat assisted us with the recent sale of our house and we absolutely would recommend them as an agent. Their communication and attention to detail is fantastic - and they are all so personable, approachable and friendly.We were looked after by Hamza and Emily and the whole process was smooth and well organised. We would not hesitate to use Andrews again and we are very grateful to their professional yet personable service. Thank you Hamza and Emily!

J · 25 May 2023

5/5

Trustpilot

The Andrews team

The Andrews team, in particular Raluca and Ayman, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them both, thank you very much!

Monita · 28 May 2024

Agent replied · 12 June 2024

Hi Monita, we know both Raluca and Ayman will really appreciate seeing your review. Thank you for sharing your experience and we are really glad we were able to help you through a difficult situation, thanks again, Rhys

5/5

Trustpilot

Amazing, Friendly and got the property sorted in one day!

Today morning I went to visit a property in Bristol by Andrews. I was guided by this lovely lady called Isabelle to view the property. She was very nice and answered all the problems I had about the property and took down my details and got back to me in the afternoon after talking to the landlord. To my surpise she even managed to get the landlords approval to rent the property on the same day! I was impressed and had a nice experience like never before. Hats off!?

Dulana · 26 May 2024

Agent replied · 12 June 2024

Hi Dulana, thank you for sharing your experience, we are so pleased to see it was such a positive one. Congratulations on finding your new home and thank you again for the feedback, we know Issy will really appreciate it. Thanks, Rhys

5/5

Trustpilot

Attentive & reassuring

Spoke to Richard this morning about finding a rental property. He was really attentive and reassuring. Really appreciated the time he gave to listen to my needs - and my panic! Thank you!

Stephanie · 7 May 2024

Agent replied · 12 June 2024

Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys

5/5

Trustpilot

The reason for this high review is…James

The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.

Steve · 13 May 2023

5/5

Trustpilot

@KellyHamilton at Andrews Property is…

@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!

Tomi · 28 June 2024

Agent replied · 24 August 2024

Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys

5/5

Trustpilot

I had an amazing experience to use…

I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!

Thiha · 1 August 2024

Agent replied · 24 August 2024

Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!

5/5

Google

We found Andrew’s a very helpful and professional estate agent. Their manager Josh and assistant Ethan provided excellent feedback and advice. Their follow up was accurate and informative.

Trevor · 16 February 2026

Agent replied · 16 April 2026

Dear Trevor, thank you for your wonderful review! We're thrilled to hear that Josh and Ethan provided excellent service. Your feedback is invaluable to us. We look forward to assisting you again in the future. Best regards, Andrews Tewkesbury.

5/5

Trustpilot

I cannot recommend Russell Clarke highly enough

I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.

Michelle · 7 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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