Trusted Agent profile Β· Tewkesbury

Andrews Letting and Management reviews in Tewkesbury

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,298 reviews across 2 platforms

128 High Street, Tewkesbury, GL20 5JU

Part of Andrews, see every office.

Andrews's office in Tewkesbury, at 128 High Street, is rated 4.7 out of 5 across 2,298 reviews on two platforms, including 152 Google reviews rated 4.7.

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4.7 / 5

152

Reviews on Google

This office

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2,146

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lovely friendly efficient staff who care.

Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!

Katherine Β· 12 August 2024

Agent replied Β· 24 August 2024

Thank you, Katherine! We're thrilled to hear about your positive experience with Emily, Emma, Keith, and Sophie. Your kind words mean a lot to us. Best wishes in your new chapter!

5/5

Trustpilot

My experience buying a property through Andrews Property Group

My experience buying a property through Andrews Property Group could not have been positive. All the staff I dealt with were helpful and pleasant but my main contact, Holly, deserves a special mention. She went out of her way to ensure that communication between all parties ran smoothly. She was extremely approachable; nothing was too much trouble and she kept in regular contact to ensure that I was fully informed at all times.

Brohna Β· 25 November 2024

Agent replied Β· 24 December 2024

Thank you, Brohna! We're thrilled to hear about your positive experience with Holly and our team. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Google

IMMY HAS BEEN AN ABSOLUTE STAR! I’ve had a real struggle finding a suitable home for myself and my daughter in Tewkesbury and Immy has been so helpful and gone above and beyond! Resulting in me landing a perfect home for us! She’s been so lovely, it’s been like talking with a friend! Would definitely recommend 🌟🌟🌟🌟🌟PositiveResponsiveness, Professionalism

Emily Β· 25 October 2022

Agent replied Β· 12 June 2024

Hi Emily, thank you so much for your lovely review. We're super pleased to hear that you pleased with the service Immy and the team at Tewkesbury provided and that you were able to find your perfect property. We wish you all the best with your move, please don't hesitate to get in touch if you need anything.

5/5

Trustpilot

viewing made easy

Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch

J Β· 7 March 2024

Agent replied Β· 12 June 2024

Thank you for the five star review. Amazing to see that Shannon gave you such a brilliant experience throughout your property search. Thanks, Rhys

5/5

Google

We are currently going through a purchase of a property with Andrews. Very impressed with the communication and customer service throughout the firm. A special mention to Imogen our agent who we met when we went to view our new property, she is super lovely, friendly and has been incredibly helpful during a very stressful time for us! Thank you 😊

Fleur Β· 13 June 2022

Agent replied Β· 12 June 2024

Hi Fleur, thank you so much for your lovely review! We're really pleased to hear that you had a great experience with Imogen and the rest of the team in Tewkesbury! Congratulations again for having your offer accepted!

5/5

Trustpilot

Good Experience

I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss

The Β· 9 February 2024

Agent replied Β· 12 June 2024

Thank you for the five star review, fantastic to see Raluca and the team have been on hand to help you out whenever required. Glad that you've had an excellent experience as a tenant with Andrews so far, thanks, Rhys

5/5

Trustpilot

I highly recommend Nicole

I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.

Temi Β· 25 August 2023

5/5

Trustpilot

Andrews was a pleasure to deal with

I recently had the pleasure of speaking with Shannon and Issy to view a property. Both were so friendly, helpful and approachable and a pleasure to deal with. Highly recommend Andrews for anyone on a property hunt

Ross Β· 24 April 2024

Agent replied Β· 12 June 2024

Hi Ross, thank you for the five star review. Fantastic to see that both Shannon and Issy were on hand to help you with your property search. Thanks, Rhys

5/5

Trustpilot

10 out of 10! We found this property on …

We found this property on onthemarket.com and contacted Andrews about a viewing. They took a few details and then made an appt for us to view. The day of the viewing came and upon entry to the property we were met and welcomed by a colleague of Andrews who was very friendly but professional and allowed us to look around the property without pressure and answered all our questions promptly and efficiently. He helped us to imagine all our own things in the property and we were excited to get back and apply for the property. 10 out of 10 all round

Denise Β· 22 July 2024

Agent replied Β· 24 August 2024

Hi Denise, thank you for sharing your experience. Amazing to see that you've had such great dealings with us. Thanks again for taking the time to leave a review. Rhys

5/5

Trustpilot

Your team members are very nice and…

Your team members are very nice and helpful ,they are always attending calls and giving good guidance,Shannon is very good person to help me view the properties and answer my all queries,am really grateful to your team members especially Shannon .Thank you so much.

Tincy Β· 20 November 2023

Agent replied Β· 12 June 2024

Hi Tincy, what a great review. We believe that communication is key to any relationship and it looks like Shannon and the team have been on hand to assist you each step of the way. Thanks for sharing your feedback, Rhys

5/5

Trustpilot

Special thanks to Joseph Fairman.

Special thanks to Joseph Fairman.Joe handled the dispute process with Mydeposit in a professional manner with updates every step of the way.Thank you

Basque Β· 9 December 2024

Agent replied Β· 24 December 2024

Thank you for your kind words, Basque Herria! We're thrilled to hear that Joseph provided excellent service and kept you informed throughout the process. Best wishes , Lisa

5/5

Trustpilot

Great communication

Louise was very helpful is resolving the issue with our boiler. Her coordinated all parties involved really well and helped reach a good outcome for us.

Seth Β· 23 October 2024

Agent replied Β· 24 December 2024

Thank you, Seth! We're thrilled to hear Louise was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback! Best wishes , Lisa

5/5

Trustpilot

Excellent Customer Service

Louise makes working with Andrews an absolute pleasure. Always professional and does things quickly and effectively. Thank you Louise - you make being a landlord easier!

Thomas Β· 23 October 2024

Agent replied Β· 24 December 2024

Thank you, Thomas! We're thrilled to hear that Louise has made your experience with Andrews so positive. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Renting a new property

I found myself in the situation of having to look for a new property to rent. I had email alerts set up, one came through for a property close to where I was living. I immediately went into my local Andrews to arrange a viewing. I managed to get a viewing the same day and made and offer. 2 weeks later I was moving into that new property. This was all thanks to the excellent Bobbie Caller who showed my round the property and Laila Von Trapp who was an absolute diamond all through the referencing process. I can thoroughly recommend using Andrews if you are looking for a new property to rent.

Tom Β· 16 July 2024

Agent replied Β· 24 August 2024

Hi Tom, thank you for the five star review and brilliant to see you had such a fantastic experience with us. We are so pleased that we were able help you find your new home! Thanks again, Rhys

5/5

Trustpilot

Amazing services by Janine Derbyshire

Amazing services by Janine Derbyshire. Janine has always been extremely approachable and pro-active. Our whole renewal process was smooth and she ensured all are queries are sorted. Thank you Janine and Andrew's. Regards Swati

Swati Β· 8 June 2024

Agent replied Β· 12 June 2024

Thank you for the review. Fantastic to see that Janine was on hand to help you through your renewal, managing to sort everything for you. Thanks again, Rhys

5/5

Trustpilot

Matt Wood is an asset to The Andrews…

Matt Wood is an asset to The Andrews Property. A true valued member of staff that goes over and beyond to help you. Thank you Matt for helping me and keep smiling.

Maria Β· 12 July 2024

Agent replied Β· 24 August 2024

Hi Maria, thank you for the review. We know Matt will really appreciate the review and we definitley know he will keep smiling! Thanks, Rhys

5/5

Trustpilot

A letting agency you can trust

I have to say our property manager nicola Is absolutely amazing Nothing is ever to much trouble. Even when on annual leave I always have a response as soon as she returns. Leave a message she always calls back. Nothing is ever to much trouble. Nicola is always there with a helping hand and goes above and beyond. I have rented a property with Andrews for over 5 years and I have NEVER had a issue with them. Everything that needs to be done have been done. Paperwork is always up to date. Gas safety and electrical checks are always done even when I forget they are due! Work that needs to be done is always done. They only ever a call and email away if I need anything. From all rental companies I have come across they have to be up there with the best. So thank you again Nicola and Andrews

Natalie Β· 31 July 2023

5/5

Trustpilot

Exceptional Service and Professionalism

Exceptional Service and ProfessionalismWe have had the pleasure of working closely with Michelle Smethurst as a Property Maintenance Contractor for many years now, and are continually impressed by her dedication, expertise, and professionalism.Michelle consistently goes above and beyond in her role for her landlords and tenants. Her attention to detail, coupled with a deep understanding of our industry, has been invaluable in managing many maintenance jobs and refurbishment projects.Michelle always communicates clearly and is considerate, ensuring that everyone is on the same page and that any issues are resolved promptly and efficiently.In conclusion, it is a privilege to work alongside Michelle and we would highly recommend her to any landlords looking for exceptional Property Management.

Bridget Β· 10 July 2024

Agent replied Β· 24 August 2024

Hi Bridget, thank you so much for taking the time to leave us a review and brilliant to see the strong relationship you've built with Michelle in order to help our landlords and tenants alike. Thanks, Rhys

5/5

Trustpilot

Andrews Property Group

The service, communication and commitment was so great, very helpful and I love how Janine Derbyshire was so helpful when I was renewing my tenancy. Would recommend Andrew’s Lettings at any time. Thank you

Morlyne Β· 4 June 2024

Agent replied Β· 12 June 2024

Hi Morlyne , Thank you for the five star review and the recommendation. It is fantastic to hear the that the lettings team and Janine were so helpful with your renewal. Thanks , Lisa

5/5

Google

I recently sold my property in Bredon with Andrews in Tewkesbury. The manager Stefan was very helpful and kept me well informed throughout the entire process. We had fantastic photos of our property and achieved a high number of viewings leading to a quick sale for over the asking price! Would definitely recommend using them if you are thinking of selling your house.PositiveResponsiveness, Quality, Professionalism, Value

Katie Β· 13 June 2021

Agent replied Β· 12 June 2024

Hi Katie Smith, thanks for sharing your experience with us. Thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.

5/5

Trustpilot

Andrews Bear Flat

I've just completed a house purchase through Bear Flat Branch. Excellent support and service from Emma M from first viewing, all through the solicitors process to completion! Constant progress updates. When contacting the branch if Emma wasn't available I was pleasantly surprised to find all the rest of the team were totally up to speed with what was happening on our house especially during negotiations. Very impressive. All the team I dealt with, Emma also Keith, Rowan, Matt were very knowledgable about the area of the property I was interested in and the market. I felt very confident working with them. I would certainly use them again in the future. P Herman

Peter Β· 26 July 2023

5/5

Trustpilot

Thank you Mawara for arranging a…

Thank you Mawara for arranging a viewing today. The appointment was on time. You were very polite and professional. Job well done.

Dee Β· 14 December 2024

Agent replied Β· 24 December 2024

Thank you, Dee, for your kind words! I'm glad to hear you were satisfied with the viewing experience. It was a pleasure assisting you. If you have any more questions or need further assistance, feel free to reach out. Best wishes, Jake

5/5

Trustpilot

Izzy was really helpfull and engaging

Izzy was really helpfull and engaging Professional too.Andrews is offering the best service out of all other agents in Bristol in our experience Communication has been great.Keep up the good work!

Dylan Β· 23 July 2024

Agent replied Β· 24 August 2024

Thank you, Dylan! We're thrilled to hear about your positive experience with Izzy and our team. Your kind words and support mean a lot to us. We'll continue to strive for excellence!

5/5

Trustpilot

The whole process was completed within…

The whole process was completed within less than a month from initial contact to tenant moving in and the Andrews team was very responsive, knowledgeable and helpful. Special thanks to Georgina and Steph for their professionalism throughout.

Virginia Β· 2 April 2024

Agent replied Β· 12 June 2024

Hi Virginia, thank you for the five star review. Great to see that Gina & Steph were able to help you each step of the way. We hope you are settled into your new home! Thanks again, we know they will both really appreciate seeing your feedback, Rhys

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