Trusted Agent profile · Harwich

William H Brown Harwich reviews

4.2

★★★★★ Great

382 reviews across 2 platforms

280/282 High Street, Dovercourt, Harwich, CO12 3PD, CO12 3PD

William H Brown's office in Harwich, at 280/282 High Street, is rated 4.2 out of 5 across 382 reviews on two platforms, including 281 Google reviews rated 4.9.

Google logo

4.9 / 5

281

Reviews on Google

This office

Trustpilot logo

101

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harwich office, from every platform, shown as written. First names only.

5/5

Google

I found the team at W H Brown Harwich super helpful and professional.And David Cotes was very knowledgeable and enthusiastic and I a great guy yo have on your team.I WOULD DEFINITELY use them again...PositiveResponsiveness, Quality, Professionalism, Value

David · 10 January 2021

Agent replied · 9 January 2025

Thank you David

5/5

Google

Excellent service from Daniel @ William H Brown. Dan was very helpful in finding us the property we will be moving to, where other estate agents would not help us based on our situation. I would highly recommend William H Brown and Daniel to others.

Edwin · 23 October 2023

1/5

Trustpilot

If I could give minus stars I would. They are criminals.

Our experience with William H Brown has been absolutely horrific from start to finish. This is genuinely the worst letting experience we have ever had, and the level of negligence, dishonesty, and disregard for tenants’ wellbeing has been unbelievable.

Rebekah · 3 December 2025

5/5

Google

David and all the team provided me with absolutely excellent service. From David listening carefully to my requirements and selecting houses for me to view that were a good fit, the fact I’ve now bought only the second one he picked is testament to that. To Nick providing me with a great value mortgage. And finally the whole team being incredibly persistent in chasing up solicitors to eventual successful exchange. I’m extremely grateful for what has been excellent service, thanks all!PositiveResponsiveness, Quality, Professionalism, Value

Andy · 23 October 2021

Agent replied · 22 October 2024

Thanks so much Andy you were a pleasure to deal with and we are so glad you got your Dream home.

5/5

Google

Amazing service,made everything so easy and everyone is lovely and welcoming.

Tarik · 20 October 2025

Agent replied · 23 October 2025

"Thank you for your kind words! We pride ourselves on providing exceptional service and creating a welcoming environment. We are happy to hear that we were able to make things easy for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just want to say thank you to Dan and the rest of the team. Dan was very professional, if we had any questions Dan responded very quickly. Once again Thank you again for helping myself and my partner our new home . The welcome Pack was lovely had many vouchers and information that was very helpful.

SAMMI · 23 October 2022

5/5

Google

Our mortgage advisor daisy is brilliant, she knows what she’s doing and got us the best deal on our mortgage. She’s very approachable and adaptable with whatever you want or need. Very professional, and all at William h brown harwich have been very helpful and quick with buying our first house.

Lucy · 26 March 2024

Agent replied · 22 October 2024

Many thanks lucy farnworth for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Good service From the start, they were professional, friendly and provide better service. They took the time to understand exactly what I was looking for and quickly provided me with several options that fit my needs and budget.

Sumayya · 2 November 2024

Agent replied · 9 November 2024

Hello Sumayya, Thank you for your wonderful 5* review! We're delighted to hear that you found our service professional and friendly, and that we could meet your needs and budget. Best regards, Lucy, Customer Relations Team

5/5

Google

Amazing service, everything really well explained and various options discussed. They helped me to fully take advantage of the benefits of being a first time buyer which ultimately saved me money. Daisy is a great communicator and would recommend to all.

Harrison · 23 October 2023

5/5

Google

Me and my fiance are currently going through the process of buying a property with Daisy the mortgage advisor. Can't fault the service at all, she has been in contact through every step of the process and has made everything a breeze. 10/10 would recommend.

Mark · 24 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us your 5* review and recommendation Mark! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Special thanks to Denny and Dan for introducing us to the house and area and answering all of our questions quickly. Very efficient, helpful and friendly. Exactly what we needed during a stressful move with a toddler! Thanks guys.

Ellie · 23 October 2023

5/5

Google

This was the 2nd time in a year that I had dealings with WHB in Harwich. On our purchase they were very helpful & practical. This time selling my parents' home I dealt with Michelle who was helpful & down to earth & kept me posted on progress. They managed to find a buyer pretty quickly & made the process of selling as smooth as possible.

Claire · 24 October 2019

5/5

Google

Thank you everyone! Especially Denny & Dan both very helpful & found nothing too much to respond to. When it wasn't one thing it was another from my never ending questions! So a big thank you from me goes to all at the Branch but especially Denny & Dan.

Tess · 10 December 2022

5/5

Google

Daniel Morgan at the harwich office gives a first class service .And is an asset to the company.Dealing with all rental issues that arise and much more. A Very professional company to deal with all the best. Jonathan

Jonathan · 23 October 2023

1/5

Trustpilot

Today

Today, on 18 September 2025, I had a booking with them. I drove 45 minutes, but no one showed up. After waiting 15 minutes, I called them, and they told me the agent had another booking. They are not serious.

Vasilica · 18 September 2025

5/5

Google

David and the team at Browns couldn't have been more helpful and supportive throughout our buying and selling experience! Professional and knowledgeable throughout. 5*PositiveResponsiveness, Professionalism

Rachel · 23 October 2021

Agent replied · 22 October 2024

Thank you so much for your review Rachel it was a pleasure dealing with you and your Husband.

5/5

Google

It’s been a pleasure dealing with W H Brown estate agents! I’ve only got good things to say about Denny & Daniel! They’ve been great from start to end with our move. Thank you guys :)

Paige · 22 September 2024

Agent replied · 22 October 2024

Many thanks Paige for the excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Daniel was kind, patient, professional and excellently experienced, any problems or queries were dealt with quickly and we are now happy in our new home, thank you Dan and the rest of the team at WH Brown

Lucy · 23 October 2023

5/5

Google

I have been dealing with W H Brown for over 10 years on the sales and letting sides. Nothing short of excellent service at all times. Thoroughly recommend.

David · 15 January 2025

Agent replied · 22 January 2025

Many thanks David for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Dovercourt branch. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Very professional and dedicated

Despite many trials and tribulations MCCAULEY, KEELEY AND ALL THE TEAM AT MORLEY were dedicated to the sale of this property and also kept encouraging me throughout the process.

Joy · 20 December 2025

5/5

Google

Great communication from everyone. Easy transaction and fast move

Hayley · 18 August 2025

Agent replied · 17 October 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I would like to leave my review for Mr Daniel Morgan who has been extremely helpful and efficient in helping myself and my partner to find our first home! He has been great and answered any of my questions efficiently couldn’t be more satisfied!

Skye · 26 March 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review Skye Cross. Kind regards Lucy, Customer Relations.

5/5

Google

We are currently going through the mortgage application process with Daisy. Daisy has brilliantly guided us through this, looking out for our best interests. Sitting in with Daisy as she goes through the details on your own private screen really has helped us make sure we understand our mortgage.

Ashley · 27 November 2023

Agent replied · 22 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Have been dealing with Daisy who has been helping with our mortgage, she’s been absolutely brilliant, really going above and beyond to help us get our first home, even coming into work on her days off, highly recommend

Haydn · 24 June 2024

Agent replied · 22 October 2024

Thank you Haydn Lee for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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