William H Brown Clacton On Sea reviews

★★★★★ 5/5

Google

William H Brown, Back in August this year I began my search for a property. We are a small building firm and we were coming towards the end of a large project. We were looking for a property that needed a complete refurbishment for our next venture. From the begging Frankie was on the case. Committed to finding the perfect property that fitted our needs. His customer service and proactive sales approach, was a refreshing change from my previous experiences with estate agents to say the least. I received a phone call from Frankie telling me he had the perfect property. He was not wrong. The property was ideal. Exactly what we were after. May i add, Frankie was always well revised when informing me about any property. Any questions I had he would answer without hesitation and was very knowledgeable about each property and the market as a whole. Frankie Bowers in an absolute asset to your firm. He has exceeded all expectations and is a credit to your local branch. Many thanks from a very happy customer

Jayson · 26 October 2019

★★★★★ 5/5

Google

Popped in by chance looking for a home. After many viewings with other estate agents, we finally found a home. Big thank you to Tom and Olly for all their help! Brilliant communications with us and making the process easy.

Lisa · 26 June 2024

★★★★★ 5/5

Google

Thank you to all the team especially Siobhan at WB for making the sale of my house run smoothly and efficiently with the professional touch that only other estate agents can aspire to. Even though potential buyers came and went Siobhan kept the sale on track maintaining viewings at every opportunity through her own determination, persistence and dedication. I’m truly thankful to her for the smooth interaction she maintained between all parties concerned during conveyancing and reaching the completion date in record time saving me months of additional mortgage payments. She has a genuine friendly and kind nature. I will always think of her as a friend.

Ray · 14 January 2019

★★★★★ 5/5

Google

I am incredibly impressed with the quality and efficiency of the services provided from William H brown. I would like to specifically thank Tom and Olly who were incredibly helpful and dedicated throughout the entirety of our transition to property management and the subsequent letting of our property. Would highly recommend.

Harry · 25 October 2023

★★★★★ 5/5

Google

Excellent service, particularly Michelle, kept us informed throughout our purchase, would definitely recommend. Nothing was too much trouble for her.

Katrina · 19 March 2025

★★★★★ 5/5

Google

Brilliant service from James and the team with a special mention to Michelle Barr in handling our sale. We had 3 previous buyers pull out for various reasons and Michelle still kept beavering away to find us a buyer and get us to completion. Cannot recommend these guys enough and a massive thank you for all of your help.

Steve · 13 January 2023

★★★★★ 5/5

Google

Tom and Ollie were great in helping us find our rental home. Lots of communication and effort.

Alexandra · 25 October 2023

★★★★★ 5/5

Google

The customer service from Oli and Tom was amazing fri the day I picked up the phone e to enquire until the day I moved in! They kept in contact and always did their best with any questions or problems. I also recieved a beautiful welcome pack with information and goodies which was a really nice touch 😊 Very happy.

Vicki · 25 October 2022

★★★★★ 5/5

Google

Very happy with the full proactive service I received, I was Kept up to date at all times. Jodie & Michelle are very friendly and happy to help at a moments notice, I would defiantly recommend William H Brown Estate Agents and will be using them again in the future.

Lee · 26 July 2024

★★★★★ 5/5

Google

great service and really friendly and helpful staff. i cant thank them enough

Anonymous · 2 November 2025

★★★★★ 5/5

Google

Michelle has been brilliant and so efficient in chasing and making sure this sale went through without a hitch. William h brown James and the team have worked so hard to get this property sold. Would never use anyone else they are simply the best. Lesley S

Lesley · 25 October 2023

★★★★★ 1/5

Trustpilot

I would leave no stars if I could

I would leave no stars if I could. No communication. Was recommended modern auction method, hopeless, price plummeted and eventually we found out from the buyers a member of staff recommended a low bid. Very poor or no service at all.

Debbie · 5 December 2025

★★★★★ 5/5

Google

Tom and Oliver were both very helpful and professional throughout my whole process. Tom was very polite and able to answer all my questions quickly and efficiently. Oliver was very helpful dealing with all paperwork and very quick answering emails. Definitely recommend! Thank you both!

Emma · 25 October 2023

★★★★★ 5/5

Google

Excellent customer service from start to finish with the sale of my Dads house. Kept us up to date at all times, especially Michelle who was always at the other end of the phone when we needed assistance and anything chasing. Highly recommend them :)

Mandy · 25 October 2023

★★★★★ 5/5

Google

I couldn’t be happier with my experience working with Olly at William H Brown. From start to finish, he demonstrated exceptional professionalism, expertise, and dedication in his attempt to find a suitable tenant for my property.

Az · 17 January 2025

★★★★★ 1/5

Trustpilot

If I could give minus stars I would. They are criminals.

Our experience with William H Brown has been absolutely horrific from start to finish. This is genuinely the worst letting experience we have ever had, and the level of negligence, dishonesty, and disregard for tenants’ wellbeing has been unbelievable.

Rebekah · 3 December 2025

★★★★★ 5/5

Google

Stellar experience! I would like to express my gratitude to Olly and Tom for letting my property without any problems and extremely quickly. Those guys were very kind and they informed me about every step in the process. I was extremely stressed, because I am a foreigner and I had no idea what to expect as an owner of a property in UK. They made their best to make everything as easy as possible and found promising tenants just within few days. Thank you, lads!

Bozho · 26 June 2024

★★★★★ 5/5

Google

Tom and Ollie from William h brown have been brilliant with making the process of moving so much easier for me! Can’t thank them enough for being so helpful and for continuous communication so I’m up to date with the process!

Chelsie · 17 October 2024

★★★★★ 5/5

Google

Julie and Olly were brilliant they listened to my description of the type of tennent I wanted in my property and delivered a short list that fitted my requests.Both are very friendly and easy to talk to . From my old tennent moving out to new tennents moving in took 8 days from a landlords point of view is brilliant .great team .

Paul · 25 October 2021

★★★★★ 5/5

Google

Despite having to pull the sale due to grievances with the seller, William H brown especially Michelle Barr assisted in every possible way raising enquires without me asking, to progress the sale quicker and ensure I did not get put into a negative ownership. Michelle was a star and I would recommend using them thoroughly.

Harry · 25 October 2022

★★★★★ 5/5

Google

This is the first time in dealing with an estate agent and I must say they made my experience very easy and not stressful .The two agents I dealt with were excellent Oliver and Tom so polite and experienced in there jobs Thank you guys your the best From Sandy

Sandra · 27 April 2024

★★★★★ 5/5

Google

Dave Gooderham showed us the property and got the sale, but Michelle sorted everything for us! Nothing was ever to much trouble ! Not sure it would have all got completed without her, never met Michelle, spoke loads, a complete superstar! Credit to the company! So glad she’s in after sales! Brilliant!

Catherine · 27 February 2024

★★★★★ 5/5

Google

Thank you to Olly and Tom been really helpful and answered all the questions I’ve had

Dylan · 22 January 2025

★★★★★ 5/5

Google

We got our beautiful and spacious flat from them. We were attended to respectfully. Very friendly, reliable and competent set of people. Everything was explained to detail, they were never tired of our questions and troubles. Excellent company and good people.

Ariyo · 25 October 2023