Trusted Agent profile · Clacton-On-Sea
★★★★★
422 reviews across 2 platforms
64 Station Road, Clacton On Sea, CO15 1SP, Clacton-On-Sea, CO15 1SP
William H Brown's office in Clacton-On-Sea, at 64 Station Road, is rated 4.2 out of 5 across 422 reviews on two platforms, including 316 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards William H Brown won in 2026.
The Trusted Agent 2026 results for William H Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service the team are so supportive, been absolutely brilliant!!
Thank you for the amazing review! We're thrilled to hear that our team has been supportive and provided excellent service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleTom has been brilliant! He helped me find my new home. The whole process was super quick and easy. Tom went above and beyond from the first property I enquired about. Very helpful and informative. Great job thanks Tom!
5/5
GoogleThis estate agents, in our opinion, is by far the best in Clacton. We've had a really unusual selling process, and they've been with us all the way, helping us....we couldn't have done it without them 👏🏻...Massive thank you to Michelle, for all her support. Colin and Lesley.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotToday
Today, on 18 September 2025, I had a booking with them. I drove 45 minutes, but no one showed up. After waiting 15 minutes, I called them, and they told me the agent had another booking. They are not serious.
5/5
TrustpilotVery professional and dedicated
Despite many trials and tribulations MCCAULEY, KEELEY AND ALL THE TEAM AT MORLEY were dedicated to the sale of this property and also kept encouraging me throughout the process.
5/5
GoogleI used William H Brown Clacton for a tenant finding service. Communication with Oliver Hill, lettings manager was good. The process was quick and efficient from taking photos, advertising, finding the tenant, doing referencing checks and the inventory. I would use again
Thank you Sharon Walker for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations
5/5
GoogleThanks to Olly, Tom and their team at william h brown clacton. Found what will hopefully be a great tenant before it was even marketed. A very slick operation with nothing is to much trouble AA++
5/5
GoogleWe called the office to request a valuation for probate while we were in the area. This was arranged on the same day and James was professional and efficient. Very much appreciated at a difficult time.
5/5
GoogleI appreciate the efforts put in place for me to secure my first apartment in Clacton after I relocated from East Yorkshire. Oliver and Tom call every minutes to update on developments at each stages. Thank you guys(WilliamHbrown).
Hi Omopariola, we are delighted to hear about your positive experience securing your first apartment in Clacton with Oliver and Tom's assistance. Thank you for choosing William H Brown Estate Agents. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience buying with William H Brown dealing with Issy for the sale & then Michelle for sales progression. Michelle needs a medal for putting up with my meltdowns, I felt heard & valued. Would highly recommend, fantastic
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat team - Michelle has been an absolute star she has kept in touch at all times - cannot praise her enough. The whole team have been great, and I would definitely recommend these agents.
5/5
GoogleReceived an offer within a month of listing the property. We were kept fully informed of progress and the agents were very proactive in ensuring the sale went through.
Thanks Alison for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotOllie and Tom - Great guys!
Ollie and Tom have been brilliant throughout the process of finding a rental for the needs we were looking for.
5/5
GoogleThese are the best agents I have ever come across Tom & Olly. Amazing people, I truly would give more than 5 star if there was an option for that. Thank you so much for your fast and reliable services that you provide. God bless you Tom & Olly.
Thank you for your positive feedback. Tom and Olly wish you the best in your new home. James, Tom and Olly
5/5
GoogleWell Michelle has gone above and beyond so helpful polite and always takes time to sort out any queries whenever they crop up. So efficient in what she does and her clients always come first
Many thanks for your marvellous 5* review Gill. Best wishes, Lucy, Customer Relations.
5/5
GoogleOlly and Tom have been fantastic great communication always let us know every step of the way what needed to be done. Made the process easy and straight forward. Couldn't of had a smoother move
Thank you for your glowing 5* review Trina Best wishes, Lucy, Customer Relations.
5/5
GoogleI've just rented a flat through tom and ollie, they have been amazing in helping me out with the process and kept me informed every step of the way. I'd recommend using this estate agents as they brilliant.
Emma Heaney thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the initial call to book a viewing too completion was a smooth run, 5 weeks to be exact. The team were available to take calls and queries whenever i called, and responded with replies just as quick. The process was made easier with the use of William h browns internal solicitors and conveyencer service, making the access to documents much easier to process, and to respond to on the portal. I would not hesitate to use William H Brown and would recommend them to anyone.
5/5
GoogleI met Olly after already in discussion with other estate agents and within few minutes of talking, I was won me over by Olly's drive . He is such an exceptionally charismatic gentleman. Olly and Tom did an amazing job in getting tenants for my rental property within a month considering the fact that it was over the festive period. Their service is exemplar, they kept me informed throughout the process and answered every question. I am so delighted that i chose to work with them and i will recommend them to anyone looking to rent out their property.
5/5
GoogleI dealt with Ollie and Tom through out my move, they made the process smooth and painless. Their customer service is top tier - i work in the same industry for a competitor agent and the service i received was great. thanks again
5/5
GoogleOllie and Tom have been very helpful in re renting our property out in Clacton and kept us up to date all the way through the process Dan and Laura poppy
Thanks for the wonderful 5* review Laura Poppy! Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat to say big thank you to tom and Oliver with helping me and my family fiind the right place and making sure the move went smoothly answered any questions that I had thanks again
Thank you for leaving us your superb 5* review Kirsty Fowl. Best wishes, Lucy, Customer Relations.
5/5
GoogleTom and Olly have been amazing. Very professional and prompt to deal with requests. They have done a great job finding tenants for my property and gave me good insight into the local rental market.
Thank you for your kind words, Pelumi! We are thrilled to hear that Tom and Olly provided you with excellent service and valuable insights into the local rental market. We appreciate your feedback and look forward to assisting you with any future property needs.
5/5
GoogleI couldn't of asked for a better estate agents Ollie and Tom both helped me and supported my whole journey with finding the perfect property Keeping me involved and updated of every step of the way I would like to thank them for there amazing help in getting me in my new home Many thanks
Thank you for your kind review. Tom is new to our business, so hearing such positive things about him at this stage of his career is brilliant. Thank you! James, Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: William H Brown, Tendring won Trusted Agent; William H Brown, Stevenage won Gold; William H Brown, Harwich won Trusted Agent; William H Brown, Colchester won Trusted Agent; William H Brown, Broadland won Trusted Agent.
