5/5
Chris and Rhiannon have been fantastic getting us a good tenant. Took all the stress out of it as a first time landlord. Very happy and would recommend!

Trusted Agent profile · Telford
Verified
★★★★★
112 reviews across 2 platforms
33 Church Street, Telford, TF1 1DG
Part of Newton Fallowell, see every office.
Newton Fallowell's office in Telford, at 33 Church Street, is rated 4.6 out of 5 across 112 reviews on two platforms, including 96 Google reviews rated 4.6.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
Chris and Rhiannon have been fantastic getting us a good tenant. Took all the stress out of it as a first time landlord. Very happy and would recommend!
5/5
I have rented an apartment from this estate agent for over a year and can say I had no issues, if I needed anything they were realy attentive and friendly and always there to help, would highly recommend. Great experience with them.PositiveResponsiveness, Professionalism
Thanks Charlotte, wishing you all the best in your new property !
1/5
"I think these reviews are..."
I think these reviews are based on branch location and of course you're either a Tennant, Landlord, prospectus Tennant or prospectus Landlord, so everyone's going to have different opinions. Speaking as a prospectus Tennant (looking around for a property). Let me just say, it would have been a LOT quicker if I was given the Landlord's number than just to let this agency try and contact them. They got in touch saying the landlord could do 6.30pm which my partner and I had already told them I am working during that time, so they then had to ring the landlord back. I had to ring the agency back a few days later when I didn't hear anything from them. The agency said they hadn't heard anything back from the landlord and asked if I wanted them to phone again, I did, so they phoned, and they got a response from the landlord.... Perseverance guys. Initially on first contact, when we asked for car parking information, we got the answer we believe so rather than we'll check for you, it might seem like a little niggle, but you want your agency to be 100% sure. After we had the viewing with the first property's landlord, I requested a viewing for another property and got a rude email where Traci stated something we said to the landlord - of which I didn't say! No apologies when corrected, either. We have a right to ask the landlord questions, which apparently seem to be openly discussed between the landlords and the agency... seems quite disgusting to be honest - as communications from the agency and myself are supposed to be confidential and are intended solely for the use of the individual to whom it is addressed - as stated from their emails. In a nutshell, from my experience with this Telford branch (not speaking for them all), some staff are rude, they will rush you, they make you feel like you're an inconvenience and are slow to contact... not the slowest, I have had slower. But, no property is worth this faff. Maybe you'll have a different experience as a person trying to find a property with a different branch. I really do hope you have a better experience.
5/5
Nick guided us through the initial steps of our purchase and we had good communication from Conner. Professional team. Very happy with our purchase.PositiveProfessionalism
5/5
Very efficient service, our property was well-priced and marketed (some other agents were under-valueing), and the asking price sale went through quickly and easily.
5/5
Fantastic service. Great advice. Recommend.
Thanks chris !
5/5
Fantastic estate agents! They really went the extra mile when they sold my friend's house in Muxton, the staff were very approachable and made the whole process smooth and easy! I would highly recommend them!
Thanks James !
5/5
Very professional, and have great knowledge of the Property Sales and Lettings Market. Always a pleasure to do business with.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Jak!
5/5
Thank you goodchilds for all your help in my property search. Can't wait to move in to my new home! :) 100% recommend goodchilds.
Hi Amy, we wish you happiness in your new home from all the Goodchilds Team
5/5
A great team that is incredibly knowledgeable of the property market in Telford. Would recommend to anyone in the local area looking to move!
Thanks Adam !
5/5
They sold all our houses at both of the current sites. Very impressed Oliver Hardy HomesPositiveResponsiveness, Quality, Professionalism, Value
Thanks Simon, looking forwards to working with you in the future !
5/5
Professional and friendly.
Many thanks.
3/5
Sale process good sold our home in a matter of weeks. After sales required a bit to much chasing on our behalf and they were at times slow to respond. Doubt I would use again.
5/5
Great team would recommend them, they are most polite and very helpful,even dealing with a panicking person like myself.
Hi Margaret, thanks for your kind words. Wishing you happiness in your new home.
5/5
Great services! Highly recommend to anybody whether renting or buying! Friendly and very helpful.
Thanks Sian and a belated happy new year !
5/5
Perfect , one of the best in TelfordPositiveProfessionalism
Thanks Lukasz.
1/5
On time when moved out had problem with money back for deposit sorry guys
Pawel Maleszyk, we regret to hear that you had a negative experience with us, but as explained on the telephone, the delay in return of your deposit was down to our head office and a backlog with returns for the whole group not the telford office. I am more than happy to put you in touch with our head office to confirm this if you would like to send a message to telford@goodchilds-uk.com. Best wishes for the future in your new home.
5/5
Fantastic customer service and very helpful 100% would recommend. Will be using again in the future!
We are so glad you had such an experience Billbo, you are always welcome!
5/5
Extremely proactive and managed to find me a buyer within days, would highly recommend.
Hi Brad, we are glad to help you! Hope to see you soon!
5/5
Very professional staff
Thanks Helen.
5/5
Excellent, reliable letting agent over many years and great sales service
Thanks Fraser.
5/5
Fantastic service from these guys, very quick & professional & the property is beautiful!
We are glad you enjoyed our service!
5/5
Very helpful with all my inquiries! Hope to deal with again! :)
Thanks Jon, hope we see you soon again!
5/5
Great service and friendly staff
Thanks Marc :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Newton Fallowell's Telford office has 112 reviews across two platforms: 96 on Google, 16 on allAgents.
Newton Fallowell Telford is rated 4.6 out of 5 across all 112 reviews, and 4.6 out of 5 on Google from 96 reviews.
Newton Fallowell Telford, 33 Church Street, Telford, TF1 1DG.