Trusted Agent profile
★★★★★
397 reviews across 3 platforms
23a Market Street, Wellington, Telford TF1 1DT
Mannleys Prestige's Telford office at 23a Market Street is rated 4.7 out of 5 across 397 reviews on three platforms, including 159 Google reviews rated 4.4. The 57 Facebook and 181 Trustpilot counts are for the whole business. Checked 9 October 2026.
159
Reviews on Google
This office
57
Reviews on Facebook
Business-wide
181
Reviews on Trustpilot
Business-wide
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from start to finish, we put the house on the market and went on holiday, we were kept up to date with viewings and any offers we had The photographer was excellent, what a lovely young man, put us at ease abd took good shots of our home. Communication from start to finish has been excellent.
5/5
GoogleAn absolutely fantastic, first class service from this company. I cannot thank them enough for their constant professionalism, friendliness and knowledge when dealing with the many questions I often bombarded them with. I would have absolutely no hesitation in recommending this company to my family and friends. Really well done all and thank you.
5/5
TrustpilotExceptional and Professional Customer Service
We corresponded with Mannleys back in 2021 when we purchased our property with them, they were faultless in their customer service. They were the key people in getting the sale through in time for us to qualify for the free stamp duty (a huge saving for us). We have since rented our property out with them and again they have been absolutely fantastic. They are quick to offer expert advice, easy to get hold of and offer exceptional and professional customer service. Nothing is asking too much!!! Would highly recommend them!!!
Dear Emily,Thank you so much for taking the time to share your positive experience with Mannleys on Trustpilot! We're delighted to hear that our team provided faultless customer service during your property purchase in 2021. It's especially rewarding to know that we played a key role in ensuring the timely completion for you to benefit from the free stamp duty, resulting in significant savings.We greatly appreciate your continued trust as you've chosen to rent your property through us. It's fantastic to learn that our team has maintained a high standard of service, offering quick and expert advice while being easily accessible. Our commitment to providing exceptional and professional customer service is at the forefront of what we do.Your recommendation means the world to us, and we're grateful for your trust and support. Should you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. Wishing you continued joy and success in your property endeavors!Best regards,The Mannleys Team
5/5
GoogleI have bought a property previously with Mannley's. They have managed to get my house sold within 3 days of going on the market. The professionalism of this estate agents is second to non. The way they explain the process, the pictures taken of the house were amazing. I would highly recommend them
5/5
TrustpilotThe sale of our home
We were very pleased with the service we received. From the offest the team were very helpful and sensitive to our situation. In particular, Jack was very professional indeed and he took beautiful photographs. Danielle was also very informative at all times. Thank you so much for everything you have all done in selling our home. Much appreciated. Kerry and David Butler
Thank you for your kind words. We are really pleased you received such a great service from the Mannleys team whilst selling your house.
5/5
GoogleI've been thoroughly impressed with the service provided by Mannleys. Managing a rental property can be demanding, but their team has made the experience incredibly seamless. They consistently keep me updated on tenant matters, perform regular inspections with detailed feedback, and handle the checkout process efficiently and professionally. Repairs and maintenance are always managed promptly, with clear communication throughout. It’s reassuring to know that both my property and my tenants are well looked after. I highly recommend Mannleys to any landlord looking for reliable and proactive property management.
5/5
GoogleMannleys were very understanding and moved quickly for me after I had delayed their appraisal twice. I'd not finished the work and wanted them to see the property at its best. They would have saved me money if I'd let them see it ar the earlier stage as I replaced some white goods that I didn't need to.
1/5
GoogleCurrently in a position of viewing properties to buy and so far the communication with Mannleys has been the worse of all the estate agents I’ve dealt with. Putting in viewing requests via rightmove and not getting a response. Phoned up and was on hold, then would ring, then back on hold. Guy who I spoke to even put the phone down on me before I’d finished talking which I found very rude.
Dear CC, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your interactions with Mannleys. Providing excellent service is of utmost importance to us, and we are disappointed to hear that we fell short of your expectations. Your feedback is invaluable to us in improving our services, and we would greatly appreciate the opportunity to further investigate your concerns. Could you please provide us with additional details about your experience, such as the dates and times of your attempted communication, as well as any specific properties you were interested in? This information will help us identify where things went wrong and take appropriate action to prevent similar issues in the future. Once again, we apologize for any frustration or inconvenience this may have caused you. Please feel free to reach out to us directly so that we can address your concerns promptly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.
5/5
TrustpilotExcellent!!!
Our sale was not plain Saling from the start but we got there in the end!! This was through no fault of the estate agents infact Lydia was amazing. She went above and beyond to support us throughout. We really do appreciate all of her hard work and can't thank her enough. Fantastic service!!!Ian and Jo
Thank you for your lovely words about Lydia! We would like to wish you the best of luck in your new home.
5/5
GoogleWith moving being one of the most stressful things you can do we really couldn’t have it without the help of Mannleys. Christian went above and beyond to ensure communication in chain was chased for us when solicitors wouldn’t respond in a timely manner. Even up until the moment of getting the keys the process was by no means smooth with our chain however Christian did everything in his power to help us. Hand on heart I don’t think we would have ended up moving without the support. Buying/selling is not just listing your house online - the fee you pay includes the service and communication you also get. In this case the value for money was second to none. Thank you once again!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently purchased a new home through Mannleys and the way that they dealt with the transaction was amazing. Danielle kept us and our solicitor informed as to what was happening from their end, and chased up the vendor for us to complete the sale as quickly as possible. She even accommodated us to do some measuring of the empty property while we were passing through the area at short notice. Well done Danielle, we cannot recommend you more highly, and you should get a bonus for the way you worked in this sale.
5/5
TrustpilotVery professional and helpful team
I have used Mannleys to manage a property. The team are knowledgeable, helpful and very responsive to any queries. Many thanks to Helen and the team!
Thank you so much, Oliver, for taking the time to share your experience with Mannleys on Trustpilot! We are thrilled to hear that our team provided you with professional and helpful service throughout your property management journey. Helen and the rest of the team work diligently to ensure that all queries are addressed promptly and efficiently. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out. Thank you again for choosing Mannleys!
5/5
TrustpilotGood service
When our tenant gave notice, Kerrie very quickly organised viewings and a shortlist of potential new tenants for our property, as well as closing down utility accounts etc. In the end our new tenant was occupying the property within two weeks of the previous tenant leaving, meaning that we had virtually no loss of income as well as minimal utility bills to pay during the unlet period. Very good service.
Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with Kerrie. It's great to know that she efficiently managed the tenant transition and minimized any potential income loss and utility costs for you. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us! The Mannleys Team
5/5
TrustpilotVery nice agency with nice team…
Very nice agency with nice team there.Rosie Altinsoy is one of them. Always trying to help.
Hi, Thank you for taking the time to leave such a kind 5-star review! We're delighted to hear you had a positive experience with our team. Rosie is indeed a valuable part of Mannleys, and we're glad she was able to assist you. If you ever need anything in the future, don't hesitate to reach out, we're always here to help! Best regards, The Mannleys Team
5/5
GoogleThe team at Mannleys provided a fantastic service to us, guiding us through the sale of my late late fathers house. Thanks to their help we achieved a quick first buyer. However, due to no fault of ours the buyer changed her mind just before exchange! The team stuck with us as we were let down by yet another buyer who had contractual problems with their own sale. The team at Mannleys quickly found us a third buyer and we successfully completed. I highly recommend the team for their knowledge of the market, their commitment and focus upon working with you to gain a result, and in our case their resilience to follow through and find not one but three potential buyers.
Dear Phil, Thank you so much for taking the time to share your experience with us. We're deeply sorry to hear about the challenges you faced during the sale of your late father's house, but we're truly grateful for your patience and resilience throughout the process. It's heartening to know that despite the initial setbacks, our team's dedication to supporting you remained unwavering. We're delighted that we could ultimately assist you in securing a successful sale, and we truly appreciate your kind words regarding our market knowledge, commitment, and focus. Your recommendation means the world to us, and we're here to support you in any future endeavors. Thank you once again for entrusting us with this important journey. Warm regards, Aaron.
5/5
FacebookEveryone at were mannleys were so very helpful, and polite, we have had a few let downs and disappointments but Chris and the team helped so much, we eventually found our beautiful home thanks to Chris, nothing is too much trouble if we needed anything. thank you to Chris and all at mannleys ,your highly recommended. Helen and Steve Evans
Thank you for your kind review, we hope you are settling into your new home!
5/5
GoogleHad a great experience finding our new home with mannleys and were kept well informed of progress and what we needed to do. We dealt with Rosie who was very helpful and went out of her way to sort out a small issue that we had.
5/5
TrustpilotThe team at Mannleys provided an excellent service
The team at Mannleys provided a fantastic service to us, guiding us through the sale of my late late fathers house. Thanks to their help we achieved a quick first buyer. However, due to no fault of ours the buyer changed her mind just before exchange! The team stuck with us as we were let down by yet another buyer who had contractual problems with their own sale. The team at Mannleys quickly found us a third buyer and we successfully completed. I highly recommend the team for their knowledge of the market, their commitment and focus upon working with you to gain a result, and in our case their resilience to follow through and find not one but three potential buyers.
Thank you Phil, I know it was a long road and your own patience was tested to the limit but we were, as a team, so pleased to finally get the sale through to completion for you. Thank you again for your business and for taking the time to leave us an excellent review.
5/5
TrustpilotRenting in Wellington
Some of the most helpful estate agents i have ever met. Cheryl was dealing with us from the start and was constantly in touch with us whenever anything was happening and would go between us and the landlords with questions. Would 100% use again and recommend, nothing was too much trouble to help with
Thank you so much for your lovely words Charlotte. We really appreciate you taking the time to leave us this review.
5/5
TrustpilotCouldn’t recommend enough!!
Couldn’t recommend enough!!! We purchased and sold with Mannleys. Everything was delayed due to COVID-19 and we had many hiccups along the way. But the team with their positive out look kept us well informed and kept our spirits up. A special thank you to Lydia, Ashleigh, Danielle and Chris who were all fantastic.
Thank you for your kind review. We would all like to wish you and your family the best in your new home!
5/5
GoogleHave recently used Mannleys to let our house in Bratton.. the whole experience was extremely professional and they found suitable tenants within the first week. Jessica was a joy to deal with and a great asset to the company..
5/5
FacebookFantastic service from Mannleys. Thank you so much to Danielle who made our experience as stress free as possible, was on hand to answer all of our queries and made sure our minds were at ease throughout. Thank you to Christian for persevering with the communication issues from solicitors too!!
Thank you for your kind review. Good luck with the move :)
5/5
GoogleThank you to Danielle and Ashleigh who helped us purchase our first home! You helped with everything and you made sure everything went smoothly. Thank you for all your help and for all the good communication :) I would definitely use mannleys again.
Thank you for your review! We wish you all the best with your new home
5/5
TrustpilotFantastic service from Danielle and the…
Fantastic service from Danielle and the team at Mannleys following the completion of the sale of our property.We received regular updates on our case and the team were on hand to answer any queries that we may have had.I would have no hesitation in recommending Mannleys to friends, family and colleagues. Many thanks once again!
Thank you for your kind review of our sales team. We are really pleased you received such a great service from Mannleys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mannleys Prestige's Telford office has 397 reviews across three platforms: 159 on Google, 57 on Facebook (across the whole business), 181 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Mannleys Prestige is rated 4.7 out of 5 across all 397 reviews, and 4.4 out of 5 on Google from 159 reviews, checked 9 October 2026.
Mannleys Prestige, 23a Market Street, Wellington, Telford TF1 1DT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.