Trusted Agent profile · Teddington, Surrey

Dexters Teddington reviews

★★★★★ Excellent

953 reviews across 1 platform

61-63 High Street, Teddington, Surrey, TW11 8HA

Part of Dexters, see every office.

Dexters's office in Teddington, Surrey, at 61-63 High Street, is rated 4.9 out of 5 across 953 reviews on 1 platform, including 953 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

953

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

Very attentive & courteous team to deal with, good listeners and able to out fwd multiple suitable properties for my consideration. James Holloway was my Lettings Consultant and did a stellar job of engaging. Highly recommend.

Stephan · 4 December 2024

Agent replied · 9 December 2024

Dear Stephan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Today we exchanged on our house purchase! At the beginning of the process we worked with Alex who was absolutely fantastic at helping us to find a property and we really got the feeling like she was on a personal mission to find us the perfect place….and she did (although a special mention to Calum because were it not for him we would have cancelled our viewing as we didn’t think the property would be right for us…..moral of the story is don’t discount a property based only on the floorplan/dimensions/photos!). Alex kept us up to date all the way through up until we had our offer accepted and she made us feel valued throughout. From there we dealt with Lesley and the whole process ran extremely smoothly in her expert hands. Even when things (which were out of her control) got a bit bumpy, she diligently got them back on track and we felt totally safe in her hands. In my opinion Lesley went above and beyond to get us to exchange and she deserves special recognition for this as we wouldn’t have exchanged as quickly were it not for her. Everyone was extremely helpful and I would definitely recommend Dexters to anyone looking to buy or sell. Thanks to the whole team at Dexters Teddington!

Anna · 7 April 2021

Agent replied

Dear Anna, Thank you for taking the time in providing such lovely comments about Alex and the team in our Teddington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

What an amazing team of people! Donna, who came to do our valuation, stood out a country mile from the other agents we had round, with her keen eye, enthusiasm and knowledge. And she’s a very lovely person too. In every way, she and her team went above and beyond: from taking day and night shots of the property to create a beautiful brochure, sending the whole team round to get to know the property, having a list of qualified buyers before the property even went on the market and having the very brilliant Siobhan show everyone round to staying on top of every aspect of the chain to ensure a timely exchange and completion. The whole process was very impressive. Donna particularly has customer service and satisfaction at the heart of everything she does. She kept us informed at all stages and was incredibly resourceful in overcoming tricky problems in the chain, all the while remaining positive and reassuring. Donna, Alice, Anne and Alex worked unbelievably hard for us. I really cannot recommend Donna and her team at Dexters Teddington highly enough.

Emma · 6 April 2021

Agent replied

Dear Emma, I was delighted to read the comments in relation to our Teddington office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We recently sold our property through Alex at Dexters. It was an extremely positive experience and we had amazing support from Alex and her team. They were always available and kept us up to date on viewings and feedback and with the status of the sale by coordinating all the communications. Nothing was too much trouble for Alex- thank you so much.

Rachel · 21 June 2023

Agent replied · 20 June 2024

Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Me and my husband have worked with Sara-Katie from Dexters in the past weeks and she has been so helpful to us. She really understands what the customer wants and has sent us the right properties that 100% fits with our requirements. She is so lovely and we were so happy to work with her. For some personal reasons, we have now stopped looking for properties to rent however I still want to take the chance to say thanks very much to Sara for being amazing and so helpful! I would definitely recommend Dexters to friends.

Gokcen · 13 March 2021

Agent replied

Dear Gokcen. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I was incredibly fortunate to have Shems assisting me throughout my property search. As I was in Istanbul at the time and unable to attend viewings in person, I truly relied on her support. She kept me informed at every stage, arranged …

Çiğdem · 13 February 2026

Agent replied · 13 April 2026

Dear Çiğdem, We really appreciate you taking the time to leave such lovely comments about Shems. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I have rented through dexters for a couple of years and would not go to any other agency. The service I received was friendly professional and knowledgable. A couple of years ago Sara found us our first home and once again she has found us our onward move! Sara Fayed went above and beyond throughout this whole process prior to Christmas, and the first day back in the office she called me with an update and found me my new home as she promised she would. Very professional and always delivered! Thanks so much Sara

Jacoabj · 22 January 2021

Agent replied

Dear Jacoabj, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We are moving today and could not be more excited! Thanks to Sienna.... After several viewings with various estate agents it was Sienna who took the time to understand exactly what we were looking for. We received a call from Sienna, she simply said ‘We have the perfect place for you, you must see it’ The posted images of this property did not do it justice and we were not convinced, we would never have arranged a viewing here if it wasn’t for Sienna’s call. We had our doubts but as soon as we arrived for our first viewing we were sold, it is beautiful! From that date, we received speedy communication, professionalism and a personal 5 star service. Thank you Dexters!

Lauren · 9 January 2021

Agent replied

Dear Lauren. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Having worked with Dexters Teddington, I can say that they truly try to find the right place for you! Harlie-Jade was the perfect example of that work ethic, and we can't thank her enough for her efforts!

Michael · 27 October 2024

Agent replied · 10 November 2024

Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We had engaged 2 estate agents previously over the years to sell our house and I have to say working with Dexters has proven to me why they are the leading estate agent. From the very start - first visit by Alex who was personable, empathetic as she obviously appreciates how ones home is special even if you have chosen to sell. The brochure detail and listing they produced were far superior to what we had before. They brought a team of sales people to see the house so they could actually talk from experience to potential buyers. The whole team at Dexters Teddington work so hard, extremely professional, they actually earn their commission and in all my interactions everyone has been polite and responsive. A special thanks goes to Alex, the manager for all her efforts in ensuring everyone in the chain was collaborating and the fact she was also the representative for the property we purchased - she remained professional and independent. We had a lot of trust and faith in Alex and I would highly recommend Alex and her team if you would like a professional, proactive and customer centric team to sell your house. Thank you so much Alex and Team . Jean

Jean · 15 December 2020

Agent replied

Dear Jean. We are delighted that you took the time to leave such a fantastic review which the Teddington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Renting an appartment in Uk as a non Uk based garantor can be really challenging. You face a lot of issues Uk based tenants won‘t have. But thanks to the ongoing fanatastic support by our Real Estate agent James Holloway who was always looking for a solution to any issue, we finally made it. I can highly recommend James as an agent any future tenant can rely on! Many Thanks

Martin · 8 October 2024

5/5

Google

We bought and sold a property through Dexters in Teddington and the experience was far removed from a previous agent we had been using. Throughout the team were responsive, diligent, professional and, perhaps most importantly of all, great listeners......... The entire team that we met were good but, in particular, Donna, Ann and Alice went above and beyond to help us. Once offers were accepted Lesley was excellent at moving the chain along and keeping all informed of progress. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Philip · 10 December 2020

Agent replied

Dear Philip, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We’ve recently purchased a property through Dexters in Teddington. From the various viewings we wanted to undertake at the beginning to the final exchange of contracts they couldn’t have been more helpful. Both Alice and Lesley were always measured and kept us up to date throughout which ensured we were never surprised. The mortgage took agesssss to come through (like most mortgages at the moment!) but they did a great job of keeping the sellers up to date and we didn’t get much pressure at all. I’d highly recommend Dexters Teddington, Alice and Lesley!

Buffy · 9 December 2020

Agent replied

We are delighted that you took the time to leave such a fantastic review which the Teddington team will be happy to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I had the pleasure to being helped by Claudia de Abreu from Dexters Teddington, who was excellent at helping us to find the right place and in a record time albeit it being the middle of the summer when the renting market is impossible. It was such a contrasting experience vs. others Estate Agents. Would highly recommend.

Vicente · 24 September 2023

Agent replied · 20 June 2024

Dear Vicente, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Claudia, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Teddington has been managing my property for a very long time and it has been a very good and happy relationship throughout. Both the lettings and management teams have been most helpful and professional. I have the pleasure of knowing a few of them like Sara, Sophie, Sheikh and most recently Sienna Kelmendi when the property came up for a new tenancy. She has been most helpful in sorting through a few small teething problems I had and all of it done with a friendly manner and to me most importantly a nice friendly face and smile. It makes you feel valued and that you matter and I think lots of businesses out there can learn from these ladies here. Thank you all for looking after my interests all these years. Looi

Looi · 9 November 2020

Agent replied

Dear Looi, Thank you so much for the fantastic feedback, the team at Teddington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Alex and Ross have been brilliant during our house purchase. We had a number of questions for Alex and Ross and their knowledge of the area and property was excellent, they definitely added value and gave us enough confidence to make an offer and push through with the purchase. The properties Dexter’s have on the market seem to be the most unique and are also priced well/correctly. We are very much looking forward to moving to Teddington! Thanks Tom & Buffy

Tom · 28 September 2020

Agent replied

Dear Tom, Thank you so much for the fantastic feedback, the team at Teddington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I recently rented a flat via Dexters Teddington Estate Agent Harlie and Sara helped me out. Both were great help and very nice! Herlie spent more time with me . She is very nice, good listener for my needs and very helpful person. I will move my flat next month and process were so far so good. Thanks Herlie :)

Murat · 21 June 2023

Agent replied · 20 June 2024

Dear Murat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sara-Katie was really helpful during our recent search for a rental property. She was friendly, kept in contact regularly and forwarded to us suitable properties on a frequent basis. Although we didn't find our dream property with Dexter's in the end Sara-Katie tried very hard throughout our search and was really pleased for us even when we did find somewhere.

Francesca · 21 June 2023

Agent replied · 20 June 2024

Thank you for your review, and mentioning your experience with Sara in our Teddington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had an amazing experience working with Sienna. She had a property that she thought we would be interested in and went above and beyond to try to contact us about it and got us in to view it an hour later. She's been an absolute pleasure to work with throughout the whole process of negotiating with the landlord. Sienna is very responsive, professional, and accommodating, even letting us bring our dog along for a second viewing of our house. I have rented through Dexters a few times now and I wouldn't hesitate to recommend them.

Jennifer · 27 July 2020

Agent replied

Dear Jennifer, I was delighted to read the comments in relation to our Teddington office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have recently rented a house in Teddington and Marc was really proactive in making sure all paperwork was completed promptly. He has been reliable and maintained excellent communication throughout the process. Thank you so much Marc!

Marta · 1 October 2024

Agent replied · 22 October 2024

Dear Marta, Thank you for your lovely words and for leaving a 5* review regarding James and the team. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Hannah at Dexters Teddington was simply awesome from start to finish. Not only did she find me a buyer out of nowhere, but she was more particularly very thorough , professional and often went well and beyond her remit to make sure the mission was accomplished . If I started a business I’d poach her in a shot!!!

Salim · 26 July 2023

Agent replied · 20 June 2024

Dear Salim, Thank you for leaving a Google review for our Teddington office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alexandra Briden from Dexters took care of our recent house purchase and made the whole experience very smooth and enjoyable! We were first time buyers and so her attentiveness, guidance, and professionalism were hugely welcome. We were also up against it, time-wise, in order to benefit from the Stamp Duty holiday, and Alex made it happen! I would highly recommend her and the entire Dexters team, who were a pleasure to deal with throughout.PositiveResponsiveness, Quality, Professionalism

Ian · 21 June 2021

Agent replied · 20 June 2024

Dear Ian. Thank you so much for the fantastic feedback, the team at Teddington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Over the years, Sara-Katie Fayed has consistently shown professionalism, dedication, and a genuinely caring attitude. Nothing has ever been too much trouble for her, and she always goes above and beyond to make sure everything runs …

Faisal · 13 March 2026

Agent replied · 13 April 2026

Dear Faisal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sara-Katie. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

After having started my property investment journey 5 months ago, I have spoken to countless Letting Agents, both from large established firms and smaller independent organisations. Along the way I have come across challenges and some resistance from somewhat complacent agents who have held a traditional view towards how to serve their landlords. This is why I can say that Dexters have proven to provide a breath of fresh air. Dealing directly with Sienna on a viewing early this afternoon provided just that! From first speaking with her over the phone, I found her to be pleasant, engaging and helpful. Once I met her at the property, I was impressed by her knowledge of the market as well as how open minded and forward thinking she is. I had many questions and she provided me with everything I needed to know - and was very patient as I was surveying and documenting my findings at the property. I look forward to building a long standing relationship with Sienna and her team at Dexters as I can see that we will close alot of business in 2020 and beyond. I would definitely recommend Sienna as she is a consummate professional with a good heart that seems always willing to help.

Nat · 21 June 2020

Agent replied · 20 June 2024

Dear Nat, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters Teddington

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Teddington won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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