Trusted Agent profile
★★★★★
82 reviews across 1 platform
Corporation Street, Taunton, TA1 4AJ
Wilkie May & Tuckwood's Taunton office at Corporation Street is rated 4.2 out of 5 across 82 reviews on 1 platform, including 82 Google reviews rated 4.2.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
5/5
GoogleCouldn't recommend enough! Jack, Rebecca and the team were brilliant from start to finish. Updates every step of the way with nothing to much trouble.
Thank you James. I so pleased the move went smoothly and we look forward to hearing how your ongoing extension project progresses.
5/5
GoogleGreatest service I’ve experienced from an estate agent would recommend. Especially Jeremy providing great updates.
Many thanks for your kind review, we will pass this onto our colleagues in the Bridgwater office.
2/5
GoogleOnly occasionally pays landlords on time and hardly ever returns emails in under several days without prompts - Or, is it me? **2023 update: Finally, I've said goodbye to this bunch - 'Feel like I should've done it year or so ago! Only a touch 'bitter and twisted' as a result of the very poor treatment as a landlord. The very people that bring income to the party! The score remains, 2 stars and that's generous - Yours aye......
5/5
GoogleVery helpful experience in securing the purchase of our property. Thank you Jack for the professional way you dealt with the negotiations and sale process during these unprecedented times.
Thank you very much Paul for your kind review. I will pass your comments onto Jack.
1/5
GoogleI would rate this FIVE STARS if I was paid my rent!!!! The issue is between the lettings staff (lovely, helpful, brilliant) and the company director (useless) He doesn’t communicate with them. And he simply never pays my rent. we call up begging for it and even sometimes then he never pays up. We have even had meetings with him in his own office. We were aghast at the tables overflowing with bank statements. Broken promise after broken promise, sick of it. judging from the other reviews I’m not the only one going through this hell, so imagine how many calls they must get. I want to specially thank and apologise to Heather for always listening to my rants and being supportive. She is an absolute star and it is to her credit she hasn’t left the company. By far the best staff member there.
Thank you for your view. If you to call me to discuss the matter please do on 01823 354644
5/5
GoogleSold the house really quickly and the sale went smoothly. Communication was great and Steve in after sales worked really hard to keep all parties informed on the progress. Now happily living in our new house, with the dreaded moving day a distant memory.
Thank you for your kind review
5/5
GoogleExcellent service, Justin and his team could not have helped more with a stressful move during Covid-19. Thank you so much Justin, I fully recommend you!
Many thanks for your kind review.
5/5
GoogleThe team at Willie May and Tuckwood did a fantastic job in selling my aunt's house. Professional, efficient, and friendly. Our house was sold in just over 2.5 months! Thank you to the team, we really appreciate your hard work and efforts.
Thank you for kind review.
5/5
GoogleWe found Wilkie May and Tuckwood very professional and kept us informed at all times. We were very happy with how they communicated with us and we sold our property very quickly. I would recommend them without hesitation.
Thank you for your kind review
5/5
GoogleWe sold our home last year through Jack @ Wilkie May Taunton, an absolute pleasure to deal with - from the start Jack had it under control and kept us in the loop all the way through We used another local agent before hand and what a bunch of cowboys they were.. wish we found Jack to start with Jon & Ann-Marie
Many thanks for taking the time to write such a kind review and we will pass on your comments to Jack.
5/5
GoogleThe lettings team were an absolute pleasure to deal with. As the flat is an integral part of our house, we gave a very clear profile of the type of tenant whom we were seeking and they found us a short list of possibles right on the mark. Thoroughly recommend them.
Thank you so much for your kind review. We hope you have a long and successful lease with your new tenant. Kate
1/5
GoogleI would have to agree with DA-LE on his comments five months ago that what ever you do or say to the director he is utterly unreliable, and you can not in any shape or from trust what he says to you.he blames the staff which is a easy way out for him. unfortunately he doesn't realise how good they are.If anyone is thinking of letting with him don't.
Hi Charles. We do not have anyone with your name on our books as either a landlord or tenant. If you’d like to call us to discuss the matter please do on 01823 354644.
5/5
GoogleWe sold our house and bought one both through Wilkie May. Really happy with the quality of service. All really lovely people but have to give a special mention for Steve who's kindness and understanding was much appreciated. Would definately use again and recommend their services to anyone.
Dear Rebecca Thank you so much for your kind review and I hope you are happy in your new home.
5/5
GoogleThanks so much for all you have done for us. Your help from start to finish has been amazing. If we sell again I will no doubt come back to you and I have already passed on your details to my parents. Good old fashioned customer service and attention to detail - you really cared about us and we really appreciate it. Thank-you.
Thank you for your positive review.
1/5
GoogleHad a bad and stressful experience with the agents. After having a house deal fixed, we proceeded with the mortgage and paper works with solicitors successfully and at the last moment they backed out. Waste of our time, energy and money. Really frustrating!
Hi Manju, I am very sorry to see this. As explained in our correspondence to you, please know that the decision to abort your transaction was not Wilkie May & Tuckwood's decision. It was that of the seller. We are equally as disappointed that this did not come to a successful conclusion. We don't feel it is fair to claim it was Wilkie May & Tuckwood who "backed out" the transaction when it was in fact the seller. Please feel free to email taunton@wilkie.co.uk or call 01823 332121 if you wanted to discuss any this in more detail.
5/5
GoogleI have used the lettings staff here for over 20 years and they have never been anything other than professional, friendly, knowledgeable and competent. All my rental clients have been properly checked and everything has been done in a very timely manner.
Many thanks for your kind review - I will pass your comments onto the lettings team. Kind regards Kate
5/5
GoogleWe used Jack & his team a few years ago to sell our first home in Taunton. He really went above and beyond & we will always be grateful for how professional he was with all of it. Would definately recommend.
Thank you Alicia, that's fantastic to hear. It was a pleasure to sell your house and we wish you many happy years in your new family home.
5/5
GoogleWilkie May and Tuckwood’s lettings department has organised tenants for my property several times over the last few years & they have always been helpful & supportive during the process. Would happily recommend to anyone looking for an estate agent!
Thank you so much for the lovely review and continuing to use Wilkie May and Tuckwood Lettings for your business.
1/5
GoogleHad a bad and stressful experience with the agents. After having a house deal fixed, we proceeded with the mortgage and paper works with solicitors successfully and at the last moment they backed out. Waste of our time, energy and money. Really frustrating!
Hi Manju, I am very sorry to see this. As explained in our correspondence to you, please know that the decision to abort your transaction was not Wilkie May & Tuckwood's decision. It was that of the seller. We are equally as disappointed that this did not come to a successful conclusion. We don't feel it is fair to claim it was Wilkie May & Tuckwood who "backed out" the transaction when it was in fact the seller. Please feel free to email taunton@wilkie.co.uk or call 01823 332121 if you wanted to discuss any this in more detail.
4/5
GoogleVery satisfied the the work undertaken by Wilkie May & Tuckwood in the sale of my property
Thank you for your kind review
5/5
GoogleWe have rented our home through Wilkie May & Tuckwood for a number of years. In the few occasions we have had to call them we have found the process painless and their friendly, knowledgable staff have the expertise and passion for what they do. We hope to buy a house through them one day.
Thank you Paul for your kind review. I hope you and the family are well. Kate
5/5
GoogleWe have rented our home through Wilkie May & Tuckwood for a number of years. In the few occasions we have had to call them we have found the process painless and their friendly, knowledgable staff have the expertise and passion for what they do. We hope to buy a house through them one day.
Thank you Paul for your kind review. I hope you and the family are well. Kate
5/5
GoogleExtremely friendly and highly knowledgeable estate agent for Taunton and local rural areas.
Thank you for your kind review
5/5
GoogleBrilliant agency! Super lovely agents and helped me and my partner move into our first home, quick to respond and made the whole thing hassle free. Highly recommend
Thank you so much for taking the time to write a lovely view. We hope you have settled in well and wish you every happiness in your new home. Kate and the Lettings Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wilkie May & Tuckwood's Taunton office has 82 reviews across 1 platform: 82 on Google.
Wilkie May & Tuckwood Taunton is rated 4.2 out of 5 across all 82 reviews, and 4.2 out of 5 on Google from 82 reviews.
Wilkie May & Tuckwood Taunton, Corporation Street, Taunton, TA1 4AJ.
