The Property Centre reviews

★★★★★ 5/5

Google

It’s taken me a little while to write this review as I’ve only just got broadband sorted in my new home, but I didn’t want to miss the chance to say thank you. Selling my home was a big step for me, and I’m really grateful for the support I received throughout the whole process. Leah was always confident and reassuring that my house would sell, which really helped at times when I was feeling less certain. I’d also like to thank Toby, who carried out some of the viewings, as well as the rest of the team for all the admin, updates and support behind the scenes. Everyone was friendly, helpful and easy to get hold of, and I always felt kept informed throughout the process. I’m very thankful to the whole team for helping me get the sale completed and move on to my new home. I’d happily recommend them to anyone thinking of selling.

Heidi · 6 October 2026

★★★★★ 5/5

Google

Whilst not directly involved in engaging the services of TPC as an estate agent, our property sale was marketed by TPC (Leah and her team). Leah was very proactive in bringing in the viewings and she followed up with the visitors after the viewings to make sure interested parties went ahead and put in an offer. Even though the market was really poor, Leah managed to find us a buyer in relatively quick time and we managed to complete recently. It was a pleasure to work with Leah and her team and would definitely recommend TPC to those looking for a competent estate agent to sell their home.

Sabarinath · 1 October 2026

★★★★★ 5/5

Google

Louise sold my Property in Taunton. She was amazing from start to finish, extremely quick to respond, The whatsapp group set up from the beginning works a treat, if at anytime Louise was away then a colleague of her's would always respond quickly, it's great to see that TPC commits to their promise, that the person you meet at the start progresses your sale to the finish line, there was never a silly question that Louise wasn't able to answer, my sale and purchase was never going to complete at the same time but Louise helped with a few nudges to push my purchase which I hope completes in a couple weeks. I can't recommend her and TPC enough and would recommemd anyone thinking about buying or selling to go to them first, what they say they deliver in a modern, proactive and timely way. 10/10

Danny · 16 September 2026

★★★★★ 5/5

Google

I honestly couldn’t recommend Louise and the team enough… Buying my first home has been one of the most exciting, stressful, overwhelming and emotional experiences of my life and I genuinely don’t think I could have asked for better support throughout the whole process. Louise in particular has been incredible. Not only has she been kind, patient and understanding, but she has also brought SO much energy to the process, which, honestly, was something I definitely needed (Because I am known to be a MEGA mardy lady)! Buying your first home can feel completely overwhelming, and she always seemed to understand exactly where I was coming from as a young first-time buyer. I never felt like I was asking a silly question or being a pain, and that made such a difference. I collected my keys today and I felt like I was about to absolutely collapse under the weight of about a million different emotions… the excitement, the relief, the stress, the reality of moving, everything! But despite all of that, the actual process of purchasing my home has felt so easy, and Louise and the team have played such a huge part in that! Thank you, thank you, THANK YOU for all of your support, patience, reassurance and energy throughout what has been such a huge milestone for me! So grateful, thank you so, so much guys! 🤍

Grace · 16 September 2026

★★★★★ 5/5

Google

Fantastic Service from Rechay We had a fantastic experience with our sales negotiator, Rechay. From the very beginning, Rechay took the time to really listen to what we were looking for and understand exactly what we needed. Rechay went above and beyond by booking us in with a financial advisor for a face-to-face appointment on the very same day. They also selected three properties that matched our requirements for viewings the following day. And the first property we viewed was 100% what we were looking for and exactly the kind of home we had been searching for on the market! We couldn’t be happier with Rechay’s service, attention to detail, and genuine effort to understand our needs. We’re now keeping everything crossed and wishing ourselves lots of luck that this could become our forever home! 🏡❤️ Thank you so much, Rechay, for all your help, support, and dedication. Five-star service! ⭐⭐⭐⭐⭐

Corina · 22 August 2026

★★★★★ 5/5

Google

A really pleasant experience making the overall process a lot less stressful. All staff were helpful and clearly a lot of hard and persistent work went on in the background to move the purchase along. Great effort from everyone involved and I would definitely recommend to others. Shout out to Rechay who was amazing from start to finish. Always on ball with what was happening in the chain and responsive when raising questions about the property. As a first time buyer, I felt confident that the purchase was in safe hands which alleviated a lot of the worries.

Victoria · 5 August 2026

★★★★★ 5/5

Google

We had the pleasure of working with Leah who was our point of contact from start to finish. The team was always helpful and quick to answer any questions when needed. I cannot fault Leah’s work and highly recommend them to anyone buying or selling a home. We also used them before and worked with Jon with the same excellent personal experience. I’m confident whoever you work with they will do their very best.

William · 8 August 2026

★★★★★ 5/5

Google

We have had a fantastic experience with The Property Centre, especially Kim, who has been extremely helpful, professional and supportive throughout the whole process. Communication has always been excellent and we have felt very well looked after from the beginning. We are very grateful for all their help in getting us to exchange contracts and we would highly recommend them.

Levina · 19 August 2026

★★★★★ 5/5

Google

Leah Beale was the agent with The Property Centre Taunton who showed us around and oversaw the purchase of our lovely new home. We found Leah to be very professional , helpful and friendly and always responded quickly to any phone calls or emails we sent. Everyone we met there at The Property Centre was also very friendly.

Ali · 17 August 2026

★★★★★ 5/5

Google

I have just viewed a flat in Cheltenham. I was shown round by Rechay Richardson. .it was an easy going viewing. Rechay was very understanding of my situation and very easy to talk to. She informed of everything I wanted to know and questions I asked were answered. A lovely lady I really enjoyed meeting her.

Katie · 26 July 2026

★★★★★ 5/5

Google

After working with The Property Centre for 5-years now, I recently invited Leah and Anisha out to value my rental property in Taunton. After my previous tenants served notice, I was weighting up the pros and cons of re-letting vs. selling. Both Leah and Anisha were super helpful in providing their valuations. I felt both were incredibly honest, approachable, and very knowledgeable. After debating both options, I have now decided to re-let my home with The Property Centre, and I look forward to continuing to work alongside Anisha and the lettings team for many years to come! I have always found the lettings team to be incredibly professional in their approach, highly responsive, and I wouldn’t trust anyone else with my rental homes :)

Lauren · 17 August 2026

★★★★★ 5/5

Google

The team at Sowerby Bridge have been amazing from start to finish for the sale of our property. Ella was looking after us the whole time and we have never had to chase for updates or for action to be taken. She’s been proactive in everything and kept us updated 100% of the time so thank you so much Ella.

Elizabeth · 24 May 2026

★★★★★ 5/5

Google

Louise has been lovely through out the entire process and has been very accommodating, especially when we needed to squeeze in a last minute viewing so we could get the contracts sent back. Nothing was too much hassle. We would highly recommend.

Amy · 26 August 2026

★★★★★ 5/5

Google

I sold my 1 bedroom flat with Leah at The Property Centre and was really happy with the service. From offer accepted to completion took less than 1.5 months and everything was handled smoothly throughout. Leah was great to deal with and kept things moving. I’d definitely use them again and would happily recommend them!

Christan · 22 May 2026

★★★★★ 5/5

Google

The Property Centre in Cheltenham were brilliant in selling my property. From the outset, they understood the value of my house, and dealt efficiently with viewings and offers. I have no hesitation in recommending them: they understand property and they work hard!

P · 21 August 2026

★★★★★ 5/5

Google

The property centre was great at supporting me buying my first home. Their communication was great throughout and Leah was extremely helpful. They were very informative and the whole process went smoothly and efficiently. Thank you again, and will highly recommend you.

Olivia · 9 August 2026

★★★★★ 5/5

Google

Leah has been brilliant throughout the whole process. Selling itself is overwhelming, even more so when you have a lot of other things going on in your personal life - Leah has helped at every stage, reduced the stress/helped with many …

Annie · 8 July 2026

★★★★★ 5/5

Google

Such an easy process! The lettings' team at The Property Centre arranged the re-letting of our property in a timely, efficient and very professional manner. Many thanks to Dan, Ola, Emily, Amelia and Becky for friendly and excellent communication both in the letting and general maintenance of the the property. We are very reassured to know that they are always there to help.

J · 16 September 2026

★★★★★ 5/5

Google

I would like to thank Kim and her team for the outstanding service I received, from start to finish when selling my property. Everything was explained fully every step of the way. Amazing, well done to you all.

Sue · 26 July 2026

★★★★★ 5/5

Google

We couldn’t have asked for a better person to handle our property sale than Leah at TPC. I know when reading reviews people often like to say their estate agent went “above and beyond” but there are no truer words for the service Leah provided. As our first house sale, it was quite the minefield deciding which agents to sell with but from the get-go, Leah demonstrated a true determination to sell our property and that never faltered (even up to completion!). If you’re looking for an estate agent who will show a true interest and investment in your property as well as outstanding communication, I highly recommend going with Leah from the Property Centre. Thank you for all your hard work Leah!

Alysha · 2 September 2026

★★★★★ 1/5

Google

If you’re a landlord, do not use The Property Centre. We paid substantial management fees for a fully managed service while living overseas, trusting The Property Centre to protect our home. Instead, we came back to a property that had been left in an unacceptable condition, with multiple stains, damage and grime throughout, requiring extensive cleaning. Although some costs were recovered from the tenants deposit, we were still left hundreds of pounds out of pocket to put our home right. What’s even more frustrating is that The Property Centre missed a routine property inspection that we were paying for. Had that inspection actually taken place, the deteriorating condition of the property may have been identified and addressed before it reached the state it was returned in. We’ll never know, because the inspection simply didn’t happen. The final straw was our sofa. The tenants admitted responsibility for permanently staining it, and a professional cleaner confirmed the stains could not be removed. Despite clear evidence and the tenants accepting liability, The Property Centre refused to pursue any compensation on our behalf, leaving us to absorb the loss ourselves. What made this even more frustrating was that The Property Centre closed the deposit claim before the results of the professional cleaning were known? This wasn’t an isolated issue. Communication was consistently poor, we were incorrectly told our carbon monoxide alarm needed replacing despite it having only recently been replaced, and they even failed to return our keys as agreed, causing unnecessary stress. We paid for a premium, fully managed service. What we received was missed inspections, poor communication, costly mistakes and a complete failure to protect our interests as landlords. We genuinely question what our management fees were paying for. We would never trust The Property Centre with our property again and would strongly advise any landlord to think very carefully before using them.

Summer · 17 August 2026

★★★★★ 1/5

Google

Landlords, avoid The Property Centre. We paid for their fully managed service while living overseas, expecting our property to be protected. Instead we returned to a home that required extensive cleaning and were left hundreds of pounds out of pocket. They admitted they completely missed a routine property inspection that we were paying for, meaning problems that could have been identified earlier went unnoticed. Our tenants admitted responsibility for permanently staining our sofa, and a professional cleaner confirmed the stains couldn’t be removed. Despite this, The Property Centre refunded the tenants’ deposit before the matter was resolved and then refused to pursue compensation on our behalf. Throughout the tenancy we were constantly chasing updates, were incorrectly told our carbon monoxide alarm needed replacing when it had only recently been installed, and they even failed to return our keys multiple times as agreed, causing further unnecessary stress. We paid full management fees for peace of mind but received poor communication, poor management and a complete lack of accountability. We genuinely question what we were paying for. We would never use The Property Centre again and would strongly encourage any landlord to think twice before trusting them with their property.

Jordan · 17 August 2026

★★★★★ 1/5

Google

Edit: since my post, it seems like TPC has had a bundle of “glowing” reviews within 40 minutes of me posting a disgruntled one. I would suggest stepping up, taking the criticism for your failures, and addressing the issue TPC, rather than trying desperately to try and hide my review! Not a good look when trying to give customers a REAL insight to your company! My post below, and which I stand by. Fake reviews always get found out. Review- I am extremely disappointed with the way Property Centre has handled a recent rental We paid for a full property management service, yet Property Centre failed to carry out the level of management and inspections they were contracted and paid to provide. As a result, the property was damaged . I understand that damage can occur during a tenancy, but that is precisely why landlords pay management fees, to ensure the property is properly inspected, issues are identified, and the correct procedures are followed. When these failings were raised with Property Centre, rather than accepting responsibility for not carrying out the service they had been contracted and paid to provide, they responded with excuses and dismissed our concerns from the outset. At no stage did they acknowledge their own failings or offer any meaningful resolution, leaving my family significantly out of pocket. What is most frustrating is that the damage could have been dealt with appropriately had Property Centre fulfilled its contractual obligations. Instead, despite the tenants admitting responsibility for the damage, we bear the financial loss while Property Centre has refused to accept any accountability for its own failings. Not acceptable If you are considering letting your property through Property Centre, I would strongly recommend looking elsewhere. Based on our experience, they were happy to take the full management fees but failed to deliver the level of service they promised or follow their own management procedures when it mattered most. I spent a great deal of time and effort helping to bring this property up to a high standard before it was let, so this outcome has been incredibly disappointing. We feel completely let down by Property Centre and its team. I would not recommend them.

Kelvin · 17 August 2026

★★★★★ 5/5

Google

I recently worked with Leah Bale at The Property Centre for a valuation of my flat and couldn’t be more impressed with the experience. From the outset, Leah made the entire process straightforward and easy to …

Charles · 8 July 2026