Robert Cooney reviews

★★★★★ 5/5

Google

Excellent service from all the team. The photos of my house were brilliant. I received feedback following each viewing very quickly. Once I had a buyer Silvia kept the process moving by continually contacting the solicitors and other agents in the chain, and keeping me updated. I had a nightmare of a house chain and I genuinely felt like Silvia cared about me and the transaction and did her upmost to get it over the line. Would definitely recommend this agent.

Jackie · 16 February 2026

★★★★★ 5/5

Google

I had an excellent experience with Robert Cooney throughout my purchase. The team were dynamic, proactive, and consistently one step ahead, which made the entire process smooth and stress‑free. I dealt with Silvia, Ben, Rohini, and Dominic, all of whom were professional, clear, and timely in their communication. Every interaction was courteous and genuinely supportive. They handled each stage with attention to detail, and I always felt they were fully engaged in the process. I wouldn’t hesitate to recommend Robert Cooney, and I hope they continue delivering this level of service.

R · 23 December 2025

★★★★★ 5/5

Google

I had 4 valuations on my property but chose Robert Cooney as my preferred estate agent . I can’t thank them enough , everyone in the office were both helpful and efficient whatever their role . Dominic Hodges was my main point of contact , nothing was too much trouble to him with whatever questions I had , I was updated continually about visits and finally the sale. I cannot recommend them highly enough if you are looking to sell your property.

Lynn · 3 September 2025

★★★★★ 5/5

Google

We had the pleasure of dealing with Silvia in what was a very complex house chain. She was so kind, professional, supportive and we genuinely don’t think we would have been able to exchange without her. She is such an asset to Robert Cooney and has such a wealth of conveyancing knowledge also. Thanks Silvia for being such a star!

Sophie · 16 February 2026

★★★★★ 5/5

Google

I recently sold my flat through Dom at Robert Cooney . It was my first time selling a property and Dom made it as straight forward as possible despite a few hurdles being thrown in along the way, it was clearly communicated and dealt with quickly keeping it as stress free as possible. I would highly recommend Robert Cooney for your buying and selling needs.

Alex · 8 September 2025

★★★★★ 5/5

Google

The staff at Cooneys couldn’t have been more professional, helpful and friendly. They were always on the ball, pushing solicitors and keeping us updated as well as supporting us even after the sale. Highly recommended ! A special mention and big thank you to Dom, Kate and Ben - you were all absolutely brilliant throughout 😀

Becky · 3 September 2025

★★★★★ 5/5

Google

What a fantastic team , amazing support with what was a very difficult and challenging move. I cannot recommend Ben enough, communication was outstanding keeping us updated throughout the process. We felt supported and reassured all the way through. Thankyou .

Carly · 16 January 2026

★★★★★ 5/5

Google

My brother and I cannot speak highly enough of the personnel at Robert Cooney. Without exception they were friendly, professional and proactive and made the emotional process of selling our late mum's home more bearable. Although we dealt mainly with Dominic, Rohini and Silvia, any member if the team we spoke to were fully aware of our property and able to assist. At all stages of the sale we were kept fully advised of viewings, feedback and offers and given sound advice when we needed it. We cannot fault them and would have no hesitation in using their services again, or recommending them to others.

Carol · 16 March 2026

★★★★★ 5/5

Google

I had an outstanding experience from start to finish. From the very first meeting through to completion, the entire process was handled with professionalism, clear communication, and genuine care. A special thank you must go to Sylvia, who was absolutely amazing throughout.I had a particularly challenging chain, which could easily have become very stressful, but Sylvia managed everything brilliantly. She kept me fully informed at every stage, chased things proactively, and worked tirelessly to keep the process moving forward when complications arose. Her calm approach, persistence, and attention to detail made a huge difference, and I always felt confident that I was in safe hands I am incredibly grateful for all the hard work and would highly recommend this team to anyone looking to sell their property. Truly excellent service from beginning to end.

Maxine · 16 March 2026

★★★★★ 5/5

Google

Moving house is one of the most stressful experiences we go through, add into the mix a newborn it is beyond overwhelming!! However, I cannot praise Rob, Kate and the team enough, the precision of the strategy; marketing, viewings, comms - all designed to make things run as seamlessly as possible. A special mention to Sarah who regularly updated us on all aspects of the chain and next steps, an asset in assisting with the transaction and helped us achieve a sale to completion within 3 months. I've already recommended you to several friends and will continue to do so. We are now settled in our new home and are so grateful for you enabling this to happen. Thank you, Clare & Margot

Clare · 27 July 2024

★★★★★ 5/5

Google

Dominic and the team at Robert Cooney's have been fabulous, from instructing them to completing the sale on our property. He has been very attentive and helpful even when things were testing! would 100% recommend to anyone.

Michelle · 18 December 2025

★★★★★ 5/5

Google

I cannot praise Ben and the team at Robert Cooney highly enough. They’ve been fantastic throughout the process of selling my home; always professional, supportive, and a pleasure to deal with. I wouldn’t hesitate to recommend them to anyone looking to sell their property.

Natalie · 13 October 2025

★★★★★ 5/5

Google

I recently sold my flat through Dom at Robert Cooney . It was my first time selling a property and Dom made it as straight forward as possible despite a few hurdles being thrown in along the way, it was clearly communicated and dealt with …

Alex · 16 September 2025

★★★★★ 5/5

Google

It was a pleasure using Robert Cooney to sell our property, they are a genuinely friendly, professional and experienced team. Selling a family home can be stressful and fraught with unforeseen issues but their advice and exceptional communication helped keep the whole process as smooth as possible. Cooney’s provided a selection of excellent viewings followed with honest feedback and the whole process was dealt with swiftly. I would highly recommended their services without hesitation.

Paul · 16 February 2026

★★★★★ 1/5

Google

As first-time homebuyers, my partner and I recently had an incredibly disappointing encounter with Gail that left us feeling misled and disheartened. Our experience began optimistically as we embarked on the journey of finding our dream home. However, it quickly turned sour due to Gail's unethical practices and lack of transparency. We were persuaded to stretch beyond our initial budget to submit an offer on a property, assuring us that it was a promising opportunity worth pursuing. Our offer was accepted. Despite our reservations, we trusted Gail's expertise and enthusiasm. We were told there was no interest in the house and no other parties involved. Little did we know, she was well aware of another party who had instructed her to notify them of any offers on the same property, a crucial detail she conveniently neglected to disclose to us. Essentially, we were just used to open the bidding. Encouraged by Gail's persuasion, we proceeded to take significant steps such as instructing a solicitor and arranging mortgage meetings, investing time and effort into what we believed was a genuine opportunity. However, our hopes were dashed when Gail informed us that our offer had been outbid, leaving us feeling exploited and disillusioned. In hindsight, it is evident that Gail knowingly leading us on a futile pursuit to benefit another buyer. Her actions not only wasted our time and resources but also inflicted emotional distress. We were only made aware of the new bidder after we contacted her after being left in the dark. Overall, our experience with Gail was profoundly disappointing. Although we are fully aware agents act in favour of the client, as first-time buyers, we had hoped for guidance and support in navigating the complexities of the property market, but instead, we were met with divisiveness and used as a pawn in her game to attract higher bids. Communication was fantastic up until the point we put an offer in and then it was non-existent with us having to chase for updates throughout the rest of the process. We would strongly advise others to exercise caution when dealing with Gail and to seek out more ethical professionals in their search for a home.

Alice · 18 February 2024

★★★★★ 5/5

Google

As a lettings agent myself I have a very high standard in the service I hope to receive as a tenant. The Lettings team Robert Cooney have gone above and beyond in that service from the day in which we expressed our interests in the property all the way through to the end of our tenancy and beyond. I would recommend Robert Cooney Lettings to anyone that is looking for a new home to rent or has had a bad experience with another agent in the past. Renting a property can be a stressful process but this wasn’t the case with these guys! Special thank you to Phoebe and Gina for conducting such a smooth process throughout. 😊

Kayleigh · 22 May 2025

★★★★★ 1/5

Google

We soon realised that Robert Cooney were offering a very poor service. We bought the house despite them not with help from them. Communication was atrocious, often incorrect and very slow. We had asked for a gas certificate shortly after we had our offer was confirmed, our Solicitor and our estate agent also repeatedly requested this and I finally arranged a gas engineer to do this within days of exchange. They say they are looking after their seller but on many occasions i felt this was not the case. When I asked during our first viewing what could Gail tell us about the house Gail’s comment was well they lived here 40 years and had not done anything to it. This was while I was outside looking at the marks where insulation had been inserted in the walls and I had just seen a fairly new shower room. Surely you have answers to questions before showing a property. Also no idea where the loft hatch was and very flippant. Rohini again very little help. When we asked for a second viewing with a builder she arrived late then after 1/4 hour said you have 10 minutes as I have to be somewhere else. A third viewing was needed to complete the information we required. That was when it was pointed out a viewing is 20 minutes long. Sarah rang and pressured me to give a date we wanted to move on, so my hopes were up that we were on the move. I contacted my solicitor to advise the chosen date and he advised she can’t make that decision as the checks and queries were not complete and it is not something the agent can decide on. It was that point I decided I would not speak to them again. We were considering not buying the property because of Robert Cooney as we felt unsure if they were poor at their job or hiding something about the property. I would not recommend dealing with them.

Paula · 20 December 2023

★★★★★ 5/5

Google

From the first moment I started to interact with the staff of Robert Cooney, in Taunton, I knew I had made the right choice. They dealt with me from 3,500 miles away, and a 5 hour time difference effortlessly. They dealt sensitively to my circumstance, they kept me informed and up to date and they did it with humour and professionalism. I would recommend them whole heartedly to anyone looking for an exceptional buying or selling experience. I know they are a fabulous team, but I have to individually thank Gail and Sarah for all they did, they were quite wonderful!

Denise · 21 October 2023

★★★★★ 5/5

Google

From the day our house went on the market with Robert Cooney, we couldn't fault the service we received. Gail was totally fab. Her enthusiasm for selling our house and the speed with which she did so, was impressive. Sarah, the Sale Progressor, who took over as soon as we sold our property (day 10), was equally impressive. When things became tricky, and exchange seemed a long way off, Sarah was there daily giving us updates and reassuring us. She became like a close friend (even though we never met her). On exchange day, Sarah rang me and cheered down the phone. Thanks so much Robert Cooney team!

Ros · 21 October 2023

★★★★★ 5/5

Google

The staff at Robert Cooney in Taunton were outstanding. From viewing through to completion on my home, they communicated responses quickly and kept on top of legal teams to ensure a completion in 6 weeks. They listened and carried out my wishes when needed. Documentation was provided swiftly, and they always took my call and got back to me the same day. Staff were always professional, friendly, and passionate about ensuring good customer service. Above all, they restored my faith in Estate Agents after many months of being let down by many. I highly recommend their services.

Terri · 21 October 2023

★★★★★ 5/5

Google

From the moment we instructed Robert Cooney, we knew we had made the right decision. We have been impressed by the team's customer service and their general attention to detail. They have been quick and clear in their communications which has helped to make the overall process feel seamless. Working closely with Rohini and Sylvia on our sale specifically has been a pleasure. We would highly recommend listing your property with Robert Cooney.

Francesca · 11 December 2025

★★★★★ 5/5

Google

We haven't moved house for 17 years and were therefore full of trepidation about how stressful the process would be. There is no doubt that the professionalism and support from all the team at Robert Cooney made the process feel a lot more positive. From the valuation, marketing and sales process everyone was so helpful and communicated fantastically throughout. I couldn't recommend the team more highly.

Andrew · 27 July 2024

★★★★★ 5/5

Google

Very professional with a friendly way of working, Robert Cooney found a buyer for our house within a few days, what an amazing service they have provided, from first meeting Robert and Kate and putting our house up for sale. Sarah Hallworth from Robert Cooney was our personal link between the people buying our house and us, she kept us informed with phone calls on a daily basis and made the whole process easy. A big thank you to Sarah.

Terry · 23 July 2023

★★★★★ 5/5

Google

We contacted Robert Cooney to sell our house in Taunton back in March of this year. From day one the service we had from them was first class. Gail was very enthusiastic and helpful where the buyers were concerned and Sarah was very professional in keeping us informed at every step of the way. We would not hesitate in recommending Robert Cooney and his staff if you want to sell your property. Well done to all.

Sandra · 21 October 2023