1/5
TrustpilotRubbish
Rubbish. Sneaky people. Impossible to arrange an appointment. Never call you back. Avoid this company.
Trusted Agent profile · Taunton
Robert Cooney Taunton reviews
★★★★★
950 reviews across 2 platforms
1 The Crescent, Taunton, TA1 4EA
Robert Cooney's office in Taunton, at 1 The Crescent, is rated 2.3 out of 5 across 950 reviews on two platforms, including 200 Google reviews rated 4.7.
Reviews
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
1/5
TrustpilotCalled 5 times to request a viewing…
Called the Northampton branch 5 times to request a viewing and get more details about a flat everytime they said they would call back but never did
5/5
TrustpilotHouse valuation
We found Matt Ward of Westbury-on-Trym branch in Bristol very informative and friendly. He was very enthusiastic about selling our house. We would definitely recommend him to others. I’m sure he will sell a lot of houses in the future!
1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
1/5
Trustpilotavoid!
If possible I’d give 0 stars! Lie after lie after lie. Plus a very dodgy sounding contract where you pay a percentage of original list price rather than sale price!! Avoid like the plague. This is about the Bicester office only.
1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
4/5
TrustpilotWolverhampton Branch
Over the past few days, have been liaising with Jess from the Wolverhampton Branch to arrange a number of viewings. She was extremely helpful and very polite and positive. So far the service has been excellent.
1/5
TrustpilotReview say at all terrible company…
Review say at all terrible company under valued 25k revalued with another valuation got asking price ask lender if connells doing valuation choose another lender .
1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
1/5
TrustpilotBad, avoid if possible.
If you enjoy rude customer service, then look no further but to David at the Salisbury branch. Disorganised estate agents generally - offers not passed on between members of staff, and you're not updated about offer responses.
1/5
TrustpilotFerndown branch dreadful
Ferndown branch avoid Ben who is not honest and will use smoke and mirrors to avoid providing accurate information . ensure you check out 1% is on the final price achieved and not some unachievable figure.
5/5
TrustpilotJo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
1/5
TrustpilotAvoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
5/5
TrustpilotGood All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
1/5
TrustpilotThe worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
1/5
TrustpilotRenting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
4/5
TrustpilotNice experience with Emmie from…
Nice experience with Emmie from Colchester branch. She helped me to move smoothly. Signed rent with the agency and then direct contact with the landlord, however landlord is not efficient.
1/5
TrustpilotAbsolutely rubbish estate agent
Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
