5/5
Nice experience.
Nice experience with them. Emmie from Colchester branch was very efficient. She helped me to move into a new home within a week. Highly recommended.
Trusted Agent profile · Taunton
★★★★★
950 reviews across 2 platforms
1 The Crescent, Taunton, TA1 4EA
Robert Cooney's office in Taunton, at 1 The Crescent, is rated 2.3 out of 5 across 950 reviews on two platforms, including 200 Google reviews rated 4.7.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
5/5
Nice experience.
Nice experience with them. Emmie from Colchester branch was very efficient. She helped me to move into a new home within a week. Highly recommended.
1/5
Down valued the property we fell in…
Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.
1/5
Administratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
1/5
Worst estate agent around
Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???
1/5
0 stars
0 stars. booked a viewing and they never showed up. they never even bothered to call that they are running late. what a waste of time!
1/5
Very poor communication
Very poor communication, the secretary just hangup on me.
5/5
Excellent service
I was looking for a property to rent and Amanda at West Bromwich branch was great within a week I had the keys to a property great service
5/5
Let quickly and good tenants.
Lettings team were extremely helpful. Found me a tenant within 3 days for my flat in Kidderminster. Very professional and did it very quickly. Did not have a rushed feel - just a good one.
1/5
Do not use these people.......when…
Do not use these people.......when things go wrong they will simply deny any responsibility and look forward to you taking them to court,which of course most of us cannot afford to do.
1/5
If I could give 0 I would.
If I could give 0 I would.Thanks to the bad advice and fraudulent actions of thd mortgage broker from connells we are now mortgage prisoners. This concerns connells Dunstable.
1/5
I wish I could leave 0 Stars or even…
I wish I could leave 0 Stars or even -10. I do not want to lose time to explain everything - just AWFUL / PROBLEMATIC on every STEP OF THE TENANCY.NOT RECOMMENDED
1/5
Absolutely horrific
Absolutely horrific. I have never had to deal with letting agents this incompetent, unprofessional, and rude before.They are great at showing you around, but once you're in they will treat you like dirt.
1/5
Avoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
Awful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
Ridiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
Under valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
1/5
The most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
Worst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
1/5
Waste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
Very poor experience
Terrible experience, treating customers poorly.
1/5
Avoid
AVOID is all I can advise
5/5
GREAT BARR BRUNCH
I was impressed with the way the sale and let of my property was dealt with.Very friendly, professional and honest staff. Well done and hope to do more business in the future.
1/5
Force you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
5/5
Had a valuation done by Elizabeth Smith…
Had a valuation done by Elizabeth Smith today from the St Budeaux branch in Plymouth,she was fantastic, really helpful explaining the selling and marketing of my property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.