My Future Living Taunton reviews

★★★★★ 5/5

Google

I’m very pleased with the property that I future living in. I mean at the moment I’ve only been here for a few weeks, but hopefully I will be here for the rest of my life. Very settled in my flat, but I haven’t met any of the other people live in here at the moment I need to get myself into a routine first. I’m trying to adapt to a new place in a wheelchair is difficult. but I’m sure I will get you Used to the situationand make friends very soon

Susan · 17 April 2025

★★★★★ 5/5

Trustpilot

We are glad that we looked for a place…

We are glad that we looked for a place to retire to, at Future Living. We are loving it so far and think we will be very settled here in the future.The manager Sarah at Fulford Court is very obliging and will help with most things. In retrospect a two bedroomed apartment would have suited us better but the one we have is quite comfortable. Also we made a good choice in choosing Minehead everything we need is here.

Raymond · 18 May 2022

★★★★★ 1/5

Trustpilot

Drafty Windows…

I first reported that my windows were very drafty on 27th of December 2023 and I am still waiting for this problem to be sorted. I have found it a waste of time to phone them as they always say we will get back to you but they rarely do. This is the second winter where I have had to live in a cold drafty apartment, and they declare that they look after their residents health and safety. Personally I believe the only thing they look after is their bank balance. Now Trustpilot won't let me use the correct date in their Date of experience column, so I have had to put an incorrect date in.

David · 13 February 2025

★★★★★ 2/5

Trustpilot

I had a viewing with this company in Taunton

I had a viewing with this company in Taunton for elderly accommodation. I was then refused because I claim housing benefit and did not have &6000 in savings.

Tracy · 19 June 2026

★★★★★ 5/5

Trustpilot

Reference IS18487404

Reference IS18487404.Thank you Luke Pearson and all in maintenance for getting our cold water tank and bathroom plumbing issues sorted,

MRS · 27 June 2025

★★★★★ 3/5

Trustpilot

Would like to have been told on the…

Would like to have been told on the specs that there was no gas input to the cooker, as its gas central heating. Louise Palmer has been brilliant with query and also the rest of the team .

Mrs · 7 October 2024

★★★★★ 5/5

Trustpilot

Can’t believe my luck in getting a flat here

Can’t believe my luck in getting a flat here. Very well laid out, all new decoration. Thank you for negotiating about the rent. It’s worth being over 60 to be able to move in. Lift works very well. Foyer always a bit smelly. Needs an Xpelair? Otherwise, wonderful view from the kitchen window, heating and hot water works fine. Still need to get some curtains, but otherwise love the flat and the Crystal Palace triangle. Reminds me of Paris, where I lived in 1967. Happy Christmas, Rupert Christie.

John · 18 December 2024

★★★★★ 1/5

Trustpilot

No care for my welfare, safety, security and well- being as advertised.

Trustpilot enables me to review all companies that provide me with a service. This includes My Future Living. Below I have given some very good reviews and there are more to come. However, the 4⭐️ ratings have been completely and absolutely overshadowed by My Future Living’s complete loss of control of their master keys and their refusal to guarantee me that intruders cannot enter my flat unlawfully using a master key. Hence the poor overall one ⭐️ rating. Firstly some good reviews.  My Future Living have attended to the following, which is in no particular order, in a smart and timely manner as you would like to expect.  A) Fixed the kitchen plumbing for a blocked sink drainage. ⭐️⭐️⭐️⭐️ B) Sent a carpet fitter round to stretch the lounge carpet. ⭐️⭐️⭐️⭐️ If I could cancel my one star rating I would put it down to zero. Why? Read on. For some time intruders have able to unlawfully enter my property using a master key. It can only be a master key because I have always been 100% in control of my keys. I kept complaining to MY FUTURE LIVING and after a number of months they changed my front door lock. Emphasising the lack of security, intruders entered my flat again within two weeks of the locks being changed and using a master key again. I can provide timed and dated photographic evidences that intruders have been entering my flat. The last time intruders unlawfully entered my flat was 29/10/2024 between 13:49 and 15:40. I have always kept MY FUTURE LIVING completely informed. MY FUTURE LIVING offered to fit cameras. Why should I even need cameras. I asked my future living a few questions about the cameras, will they be backed up by a professional body such as iCloud? They would need to be linked to Wi-Fi which I do not have, are they going to pay for that? What would happen if the intruders entered again and removed the cameras? They did not answer those questions and in the end declined to fit them. MY FUTURE LIVING say that their master keys are secure. THAT IS JUST NOT THE CASE BECAUSE INTRUDERS ARE USING THOSE MASTER KEYS TO UNLAWFULLY ENTER MY FLAT. I imagine having to live like this. MY FUTURE LIVING are responsible for my SAFETY and SECURITY. They are failing miserably. I have asked the MANAGING DIRECTOR of MY FUTURE LIVING many times to give me a guarantee that intruders cannot enter my flat using a master key but they have refused to do so. How can they rent properties to elderly residents and not guarantee their safety. ???? Could I again ask the MANAGING DIRECTOR on Trustpilot for that guarantee. I can provide evidence for everything I say and would be happy to provide that evidence to trust pilot so my review can be substantiated. Can you do that MY FUTURE LIVING. Unfortunately, my email address for this review has become corrupt and untrustworthy. I will continue my review from a new verified account.

David · 17 November 2024

★★★★★ 5/5

Trustpilot

Just wanted to thank you

Just wanted to thank you to Conor and Louise for your help with my mum's move to Homefleet House, Ramsgate. She is loving it there.

Julie · 21 January 2025

★★★★★ 5/5

Google

Moved into 29 hometor house exeter road Exmouth ex8 1ua electric supply with octopus 🐙 changed to ovo 10th may octopus charged me £78.47 for 8 days electric. Ovo have charged me £48 for 2 months My readings supplied to octopus must be wrong. Now ovo request to replace with smart meters if ok with my future living …

Graham · 11 July 2025

★★★★★ 5/5

Google

Lovely spacious rooms, very warm and comfortable, so very happy with my choice, other home owners and house manager are just great. Starting a great .new chapter of my life.

Gillian · 27 March 2026

★★★★★ 5/5

Google

Hi, we applied for a My Future Living apartment on the IOW and are very happy! The flat itself suits our needs, is in good condition, and was spotlessly cleaned before we moved in. The whole process was handled seamlessly by the MFL team, we were kept updated all way, and they are lovely, friendly people, easy to deal with. We would highly recommend them!

Clive · 17 April 2025

★★★★★ 5/5

Trustpilot

I have lived in Magnolia Grange now…

I have lived in Magnolia Grange now coming up to four years and the manager Margaret is very helpful as when I came I did not know the area and she told me where things were and last week I had my shower put in from Steve Maxwell and his wife very professional job I am so happy with my shower

Mrs · 14 May 2022

★★★★★ 5/5

Trustpilot

The complete process was excellent 👌

The thought of moving was my worst nightmare. Now I'm happily settled in my new bungalow. My first contact was with Alexander who dealt with my inquiry efficiently and understood my needs. She treated me with respect and as an individual. After viewing my selected property Alexander talked and guided me through the complete process. Once I had submitted my application and relevant identification details were in place I was duly passed onto Louise who handled my application. She too handled my application with care and respect all the way through to the tenancy completion. I can not praise these two enough, Alex and Lou are both highly trained and understanding. Now I'm happily settled in my new home and am exploring my new area. Thank you so much.

Paul · 17 July 2024

★★★★★ 1/5

Trustpilot

Really poor service

Really poor service. I have applied 4 or 5 times for my parents (80 and 75 years old) for similar properties at Homeleigh House in 'Bournemouth. Each time we have been strung along. One time being told the property wasn't ready until a month - waited then it has suddenly gone. Another time I kept in weekly contact with the office, and informed I'd be told when the property was going to be viewed. Then emailed again and infoemed there were no more viewing slots! Seems to be a waste of time.

Dom · 20 June 2024

★★★★★ 5/5

Trustpilot

Conor was super helpful…

Conor was super helpful and could not recommend him highly enough as very friendly and proactive in with a difficult situation that needed understanding throughout.

Winston · 22 September 2024

★★★★★ 5/5

Trustpilot

Well happy!

Hi, we applied for an apartment on the Isle of Wight through My Future Living and are very happy with the result! The place suits our needs, and was spotlessly cleaned before we moved in- the whole process was handled seamlessly by the MFL team who are a nice, friendly bunch so fingers crossed for a pleasant retirement!

CLIVE · 1 April 2025

★★★★★ 5/5

Trustpilot

Lovely flat in Homelinks House MY…

Lovely flat in Homelinks House MY Future Living help us a lot would definitely recommend 👌 👍 😀

Anita · 20 April 2026

★★★★★ 4/5

Google

Overall a pleasant and professional experience; just missed a couple of minor problems on the inventory but these were dealt with immediately.

Derek · 17 March 2026

★★★★★ 5/5

Trustpilot

Great customer service

Great customer service and supportive guidance through the process. The one bedroom flat is a good size and well designed in a well run and friendly block of flats, well located for shops, cafe and public transport in this rural town in East Yorkshire. I finally feel settled after years of moving around the country.

Ms · 21 April 2025

★★★★★ 5/5

Trustpilot

Having been a Tennant in the same…

Having been a Tennant in the same property for nineteen years we found ourselves having to move as the landlord decided to sell. Being in later years of our lives we found this very stressful to say the least. After much searching and heartbreaking , we came across MY FUTURE LIVING and we never looked back.First of all a very nice young lady by the name of Alex dealt with our enquiry and the application form, when that was completed we we're then introduced to another very nice young lady by the name of Samantha who took us through Tenancy. The professional friendly and understanding service they gave was first class from start to finish. We gave this company 5star rating if we could we would give10. We would recommend to anyone with full confidence

Michael · 25 March 2024

★★★★★ 5/5

Trustpilot

The service I received was excellent

The service I received was excellent! The communication was really good and I was always kept up to date on everything. Alexandra Hyslop was very professional and a pleasure to deal with so I would like to thank her for everything.

Steve · 22 June 2023

★★★★★ 5/5

Trustpilot

Excellent Company

I was nervous about moving but Ian and Phoebe were there every step of the way through the process reassuring me. I am now happily settled at my new home.Wished I had done it sooner.Thankyou again Ian and Phoebe for all your assistance through the moving process.

Dean · 24 November 2022

★★★★★ 5/5

Trustpilot

Mother's new home at The Belmont

Mother has settled in well in her new home. All staff involved in the housing process were fantastic, including Len, the Estate Manager. The flat meets all mothers needs, is bright and well appointed. The only point I would make as a visitor is that communal areas and carpets could do with replacing and a coat of paint. Otherwise, the whole property is a great advert for My Future Living.

Colin · 24 June 2024