Every review we hold for the Taunton office, from every platform, shown as written. First names only.
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5/5
GoogleFirst class service. James and his team provided the most respectful and professional service while helping us sell my motherβs home following a bereavement. They went above and beyond in their service. So glad we used this local and personal company. Cheers Christina Wagstaff
Olivia Β· 12 May 2025
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5/5
GoogleJames and his team have been excellent throughout the sale of my Mums house. They have gone over and above expectation throughout the process, which was further complicated by my Mums death and fact that I live outside the UK. Nothing has been too much trouble for James and his team. Their pricing is extremely competitive in today's market for the work they have done, and they were able to find a buyer very quickly. I would recommend James and his team to everyone who is looking for a service which is second to none, with a team who care about the sellers of a home, rather than just the sale of a house.
Jackie Β· 19 August 2023
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5/5
GoogleJames and his team were brilliant - sold my Mum's house quickly with very little delay. Always helpful and on the ball, using WhatsApp to instantly message which I found particularly helpful. Their fees were cheaper than other estate agents as well, I believe because they have fewer overheads, but the service they provided was still excellent. I would thoroughly recommend them π
Clare Β· 28 July 2024
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5/5
GoogleWould highly recommend James and his team.
Excellent communication and clear passion to support the whole process from initially signing up to final completion. Selling a house is rarely a smooth process, however even with the barriers we faced at times from within the chain, we were given great service, guidance and support throughout. Thank you
Dawn Β· 16 November 2024
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5/5
GoogleJames, Daniel and Claire were absolutely brilliant! Very friendly and helpful and great communication throughout the whole process. Will definitely recommend.
Sam Β· 16 March 2024
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5/5
GoogleJames Gray Estate Agents recently sold my investment property in Taunton. Still being tenanted, it wasn't the easiest sale but they found an excellent buyer and where the team at James Gray really came into their own is in managing what was an extremely protracted and tortuous process through from finding the buyer to completion. It took many months before vacant possession could be delivered but they succeeded in keeping the purchasers on board and committed to the transaction. I will be forever grateful to James, Claire and Daniel for their professionalism and their help all the way along. Thank you.
Simon Β· 15 June 2023
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5/5
GoogleI instructed James Gray to carry out the sale of my Mum's house after they were recommended by family and friends, and was not disappointed. James and his small team, Daniel and Claire, guided us through the process with a fixed fee, excellent communication, guidance and advice every step of the way. Even assisted in communicating with our buyer after completion. A top notch and exemplary service that I can highly recommend.
Karen Β· 17 December 2023
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5/5
GoogleJames and his wonderful team were involved in my recent house sale and onward purchase. They were excellent from the outset. Extremely personable, professional, proactive and responsive. Highly communicative and always ready to advise. β¦
Joni Β· 16 June 2025
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5/5
GoogleWe recently purchased our home through James Gray Estate Agents and the experience was outstanding from start to finish. The team were professional, honest, and incredibly helpful throughout the entire process. β¦
Jess Β· 16 June 2025
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5/5
GoogleWe have just completed a 13 month sale/purchase odyssey, with numerous complications. Fortunately for us, we had the expertise, good humour and pure endeavour of the James Gray team to depend upon. We cannot praise too highly the level of service we received from James, Claire and Daniel. We sincerely thank them for this and wholeheartedly recommend James Gray Estate Agents.
David Β· 15 April 2024
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5/5
GoogleThank you James and team! You made the whole process of moving very smooth for us.
Great advice at all stages of the sale and 100% reliable. Highly recommended!
Andy and Jackie
A Β· 15 June 2022
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5/5
GoogleJames was an absolute delight to work with. As a buyer we felt very fairly and openly treated, and James managed the interactions with the vendors very smoothly and efficiently. He answered the phone every time we rang, and answered every email promptly. He showed the house to us very comfortably giving us enough privacy to share our thoughts, yet was always nearby to answer any questions.
I would strongly recommend James to any vendor and would happily choose James were we ever to sell!!PositiveResponsiveness, Quality
Charles Β· 15 June 2022
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5/5
GoogleDaniel, Claire and James were absolutely excellent and the service they provide is second to none. They were very polite and quick at getting back to us regarding any questions we had. The whole process was very smooth and our original sale fell through and they got it back on the market that same week and sold for a higher price which was excellent. I cannot recommend these agents highly enough, I will definitely be using them again with any future sells. By having them all deal with the sells even when one was on annual leave the other knew the position of the sale and could assist us with any questions we had which we found brilliant. Selling a house is extremely stressful but the 3 of them made the experience so much less stressful for me and my family. Thank you all at James Gray.
Matthew Β· 15 June 2022
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5/5
GoogleJames Gray Estate Agents did an exemplary job selling our home. Communication with James and the team was easy and regular. We canβt fault the service from start to finish. Jamesβs knowledge of the Taunton market was key to successfully selling our Grade II listed Georgian house. James took time to understand our brief perfectly. The brochure was well compiled with succinct descriptions of house and garden and attractive photographs which show cased our home optimally. We recommend James Gray Estate Agents without hesitation. Thanks James and team.
Philippa Β· 15 June 2022
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5/5
GoogleExcellent service from James Gray Estate Agents with great communication, always professional, efficient and honest. We appreciated working with a small but very experienced and friendly team. Highly recommend!!
Helen Β· 19 May 2025
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5/5
GoogleWe have bought a house through James Gray and then used them to sell the property. They were excellent to deal with both times, communicated well and they went above and beyond for our purchasers to ensure the sale went through. Would highly recommend.
Hollie Β· 5 October 2024
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5/5
FacebookJames and his team; Claire and Daniel have all been absolutely brilliant. Highly professional, extremely personable , very responsive with excellent communication. I would have no hesitation in recommending them. They have made a potentially stressful experience very smooth. I wouldnβt have wanted to do this without them. Thank you.
Joni Β· 24 June 2024
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5/5
GoogleJames, Claire and Daniel provide an excellent service from start to finish. They guide you through what can be quite a stressful process at times. Always available to answer any queries and offering advice and giving feedback from viewings. Would not hesitate to use their service again in the future.
Yvonne Β· 12 June 2024
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5/5
GoogleJames was an absolute delight to work with. As a buyer we felt very fairly and openly treated, and James managed the interactions with the vendors very smoothly and efficiently. He answered the phone every time we rang, and answered every email promptly. He showed the house to us very comfortably giving us enough privacy to share our thoughts, yet was always nearby to answer any questions.
I would strongly recommend James to any vendor and would happily choose James were we ever to sell!!PositiveResponsiveness, Quality
Charlie Β· 24 November 2021
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5/5
GoogleRecently purchased our first home through James Grey Estate Agents. As first time buyers we knew nothing about the process but James and the team took the time to answer all of our questions as well as were very helpful in letting tradesmen into the property for quotes on many occasions.
Very friendly and efficient at responding to emails. Highly recommended. Thanks everyone!
Lucy Β· 19 August 2023
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5/5
GoogleGreat service from this highly professional team. Selling a house and moving is seldom something anyone looks forward to but James, Claire and Daniel made it as smooth as possible with great communication and excellent service. Highly recommended.
Iain Β· 15 June 2020
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5/5
FacebookClaire James and Daniel were the agents for the property I have just purchased and can recommend them for their quick responses and were very professional in their dealings with me.
The sale went through very quickly with no problems.
Denis Β· 14 August 2019
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5/5
GoogleJames, Daniel and Claire are a leading example of how an independent local estate agent should be run. Right from the first call, they were prompt, always on time with viewings and meetings, kept me up to date all throughout, knew the Bathpool area very well. The professional photography (Richard) that they use is excellent. James and Daniel did most of the viewings and they were smart thinkers to realise what were the main selling points to highlight. I ended up purchasing a house that they had on their books too! Thank you James Gray, it was an absolute pleasure working with you guys and I wish you all the best!PositiveResponsiveness, Quality, Professionalism, Value
Leon Β· 26 August 2021
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5/5
GoogleThe whole team at James Gray have been a pleasure from start to finish. From the very first time meeting James, we felt valued as clients. We have been kept informed about progress throughout the sale by Claire, without us chasing for information once. I was given notice about all my viewings in good time by Daniel and felt the process was very safe during Covid restrictions. I would highly recommend them to anyone looking to sell or purchase a property through them!.PositiveResponsiveness, Professionalism, Value
Katie Β· 15 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.