Every review we hold for the Tandridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookJames and the team at Horley were superb. I was sceptical about the value of estate agents. Thankfully my skepticism was unfounded. Excellent service, support and guidance from first engagement to completion. Recommended.
Ben · 9 December 2020
Agent replied · 22 February 2025
Thank you very much for taking the time to recommend our services. We are so pleased we were able to successfully complete on your property and that we provided you with value for money. Thank you for choosing us.
★★★★★ 5/5
TrustpilotEveryone was friendly and helpful
Everyone was friendly and helpful. Nothing was too much trouble
Customer · 26 September 2025
Agent replied · 22 October 2024
This is so wonderful to read, thank you. We are so pleased we were able to help you.
★★★★★ 5/5
TrustpilotRecommended.
White and Sons took over as Managing Agents here in 2014. This is a mixed estate of freehold and leasehold properties. After approaching several Companies it was decided to proceed with White and Sons. Within about three months White and Sons had sorted out much of the previous disorder which was far quicker than we had expected. A couple of major issues which had been ongoing for several years were completed within the first year. Service charge arrears were quickly brought down to an acceptable level. The staff at White and Sons have always been helpful, courteous, friendly and efficient and have gone out their way to make sure issues get sorted as quickly as possible. We have no hesitation in recommending them.
Geoffrey · 26 January 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review of our service, this is very much appreciated. Really pleased we have cleared up historical issues and service charges have been brought down to an acceptable level. We look forward to working with you for many years to come.
★★★★★ 5/5
FacebookWhite and Sons have acted for us as Managing Agents since 2014. This is a mixed estate of freehold and leasehold properties. After approaching several Companies it was decided to proceed with White and Sons. Within about three months White and Sons had sorted out much of the previous disorder which was far quicker than we had expected. A couple of major issues which had been ongoing for several years were completed within the first year. Service charge arrears were quickly brought down to an acceptable level. The staff at White and Sons have always been helpful, courteous, friendly and efficient and have gone out their way to make sure issues get sorted as quickly as possible. We have no hesitation in recommending them.
Geoffrey · 26 January 2021
Agent replied · 22 February 2025
Thank you very much for your encouraging words. We are so pleased we were able to sort out previous issues quicker than expected. Thank you very much indeed for your recommendation, this really is the highest accolade we could ask for. We look forward to working with you for many years to come.
★★★★★ 5/5
GoogleVery happy to recommend White & Sons. The team are efficient and helpful. Sian was able to really listen to what we wanted - and suggested a property that matched our requirements exactly!
Emma · 23 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, much appreciated. We are so pleased we were able to find your ideal property.
★★★★★ 5/5
TrustpilotExcellent to deal with and very professional
Debbie has been nothing short of excellent to deal with. Very professional and friendly. She is a great asset to the company and we look forward to having a great long-term relationship.
Empathy · 28 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review. We very much look forward to developing an excellent working relationship with you too.
★★★★★ 5/5
TrustpilotRoy W
“White and Sons have now been our managing agents for over twenty years. During that period we have developed an excellent relationship with all the staff involved in block management. Their team is organised in such a way that most of our work is handled by one main contact who is supported by an administrative team. Other members of the team will assist when the main contact is unavailable. We also have direct contact with their accounts department when needed. We would recommend them to any other management company looking for an experienced, knowledgeable and helpful team as their managing agent.”
Roy · 22 December 2020
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a positive review, the block management team really appreciate this. Thank you for your support over the last twenty years and for your recommendation, this is the highest accolade we could ask for.
★★★★★ 5/5
FacebookWe purchased our house in 2010 with White & Sons in Dorking so when we decided to sell in 2019, it felt only right to give the property back to them and we weren't disappointed with the sales valuation we received from Tom. Our property went under offer on July 18th 2019 but unfortunately in October of that year our buyers buyer pulled out. We took the decision to wait for them to secure another buyer but with Christmas & then lockdown we finally completed on August 7th to begin our new life in Ireland. Throughout the whole process White & Sons team were very professional. We were initially dealing with Philip but he was replaced with Maddy who was always very friendly, helpful and kept us updated along the way. It was a pleasure doing business with them. Well done White & Sons, keep up the good work and all the best for 2021.
Maureen · 21 December 2020
Agent replied · 22 February 2025
We are so pleased we were able to help you initially with your purchase and then with your sale. Returning to us is the highest compliment we could ask for. Thank you for taking the time to recommend us, we really appreciate this. We hope you are very happy in Ireland.
★★★★★ 5/5
TrustpilotPlanning department
As an architect, Julian and Alex at White and Sons planning department have been helping me negotiate through planning policies and guidelines for a number of years now. They are always helpful and happy to answer questions, discuss issues in depth and come up with suggestions as to the best way to proceed to give my clients the best chance of planning approval. Their planning statements are in-depth and professional and have always been delivered on time. Alison Hawkins Architect
Alison · 14 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to review our Planning department, as an independent business this is hugely appreciated. Really pleased we have helped you achieve positive outcomes for your clients. Thank you once again and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotJulian and his team provide an…
Julian and his team provide an excellent service which is why i have been using them for multiple projects over the last 10 years or so. Always available, always knowledgeable always efficient.
Dee · 14 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, Julian and the team really do appreciate this. Thank you for your continued support over these past 10 years.
★★★★★ 5/5
TrustpilotI really am delighted to write…
I really am delighted to write something 'nice' about Debbie Webber. I have had 'dealings' with White & Sons for quite a few years now in connection with my property in Horley. Debbie has always been very helpful and has a 'nothing is too much trouble' attitude, which is so important; especially when you are a member of the older generation. If I have a problem to do with my property, my immediate reaction is "I'll need to get in touch wih Debbie." I do indeed thank her for her services.
Shelagh · 9 December 2020
Agent replied · 22 October 2024
Thank you for leaving such a wonderful review, this really has made Debbie's day. It's our absolute privilege to help you as and when needed. Thank you for your continued support and extremely kind words.
★★★★★ 5/5
GoogleWe have just completed on the sale of our house (in the middle of the lockdown!) with Darren and Lorraine at White & Sons and having bought and sold with various other agents before, we have been blown away with the level of service that we have received here and cannot recommend them enough.
We are in no doubt at all, that this move simply would not have happened were it not for Darren and Lorraine’s hard work and commitment to our sale throughout. They supported us through what was an incredibly stressful move, from start to finish, right until the very end!
Thank you both so much - you are a credit to your profession!
Dave & Christine
David · 23 October 2020
Agent replied · 22 October 2024
Thank you so much for taking the time to leave such a wonderful review, much appreciated.
We pride ourselves on offering a professional service at all times, even during lock-down, and are therefore very pleased we could help you move.
Thank you very much for choosing White & Sons to sell your home.
★★★★★ 5/5
TrustpilotExcellent service
I couldn’t recommend White & Sons more highly. Their staff were always polite, professional and respectful. Their efficiency from valuation through marketing to our final sale was second to none, keeping us regularly updated with the progress of the sale and following up on any queries we may have had.How nice to be able to leave such a glowing review on a local company. I wouldn’t hesitate to use White & Sons again in the future.
Lesley · 29 August 2021
Agent replied · 22 October 2024
Thank you very much, it is an absolute pleasure to read your glowing review. We are so pleased we were able to help you and, would of course, be delighted to assist again in the future. Thank you for Choosing White & Sons.
★★★★★ 5/5
TrustpilotGood Staff
I recently popped in to the store to register my interest in a property and team were really friendly and helpful. Highly recommend Stephanie!!
Lucia · 26 January 2022
Agent replied · 22 October 2024
Thank you for the vote of confidence. We really appreciate you taking the time to provide such positive feedback.
★★★★★ 5/5
FacebookAll the team were fantastic from start to finish on our sale. The team were an invaluable asset, professional and hardworking. No issue was too much trouble and the team were lightening fast at responding and liaising between us, the buyer and solicitors. We highly recommend White & Sons. They are worth every penny of their fee. We could not have dealt with the sale of our property without their services. A joy to work with.
Elise · 18 March 2021
Agent replied · 22 February 2025
Thank you very much for leaving such a wonderful review, we really appreciate you doing this. So pleased we were able to help you with your sale and that you found us such an invaluable asset, we strive to deliver that level of service to all of our clients. Thank you once again.
★★★★★ 5/5
TrustpilotGreat service, highly recommend.
Was a pleasure to deal with Ed and Rebecca.
Julie · 31 August 2025
Agent replied · 23 September 2025
Thank you for taking the time to leave such a wonderful review. We are over the moon to hear you highly recommend our service and that you would not hesitate to use us again. Thank you for placing your trust in us to help with your sale.
★★★★★ 1/5
FacebookAbsolutely shocking service. Reading through a lot of these reviews I’m not the only unhappy customer. They were helpful right up until they got us an offer. Then we may aswell have not existed. Every interest was with our buyer and not once was our needs put into consideration. We have a very young child and we were asked to break the chain meaning we could risk being left homeless if we didn’t exchange by the end of November otherwise the buyers would pull out (bear in mind we only accepted an offer at the start of September and we were asked this at the start of November). We then reluctantly agreed. We agreed to exchange with a completion date at the start of jan. after us agreeing to break the chain they then insisted on ringing on a near daily basis to find out when we our new property is ready to move in to but after getting us to break the chain I feel it is now none of their business. Fortunately our new property was ready so we then agreed to move the completion date to the 6th of December. We then had our buyers turn up at our house completely unannounced asking us what was going on with the move as white and sons were not keeping in contact with them. We were then emailed again by white and sons to move the completion date forward again which at this point was becoming a joke. We’ve now exchanged on our property but did not receive a courtesy call or email to either let us know or congratulate us on exchanging. Quite frankly I don’t actually know what we’re paying them for. And a letter of complaint will be going to white and sons. I strongly recommend you don’t use white and sons. I wish I had listened to a friend of mine who is an estate agent who warned me against them. Please don’t make the same mistake I did.
Ryan · 29 November 2019
Agent replied · 22 February 2025
Dear Mr Pearson, we are of course deeply distressed to read your review. Given our 200 years of property experience we fully appreciate that not all property transactions progress smoothly, nevertheless we always try extremely hard to meet and exceed the needs of our clients.
Excellent customer care is at the heart of our business therefore any complaint is taken very seriously. Stephen Cullens, Partner in charge of our Horley branch, will contact you directly to discuss this matter. White & Sons.
★★★★★ 5/5
GoogleVery warm, professional and efficient service - Sian was great - helpful and organised the visit to the property well and gave very useful information and help. Thank you!
Louise · 23 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, much appreciated. Really pleased you found the information helpful.
★★★★★ 5/5
TrustpilotGreat honest agents
One of the key indicators we looked for in our Estate agent search was honesty and integrity; and the ability to deliver. Cedric’s and his team worked closely with use through our sale and purchase and really made the process as clear a manageable as possible.
M · 11 March 2024
Agent replied · 22 October 2024
We are so pleased we were able to deliver for you, and to hear that we did this with integrity and honesty - this has always been our company ethos. Thank you for taking the time to share your experience, we really appreciate you doing this.
★★★★★ 5/5
GoogleBrought our new house which we found we white and sons Oxted branch. Darren and Loraine were very helpful through out the process!
Nathan · 23 October 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review. Really pleased we could help you through the process.
★★★★★ 5/5
TrustpilotVery Impressive team and services
Have been working with White and Sons for many years and they have never let me down. Staff are always friendly, supportive, and professional. Response time to issues and queries is impressive in the extreme. Would highly recommend!
Gary · 17 July 2024
Agent replied · 22 October 2024
Absolutely brimming with pride reading your comments. Thank you for taking the time to share your experience and for your continued business. Really pleased to hear that our impressive team continues to deliver an outstanding service. Thank you.
★★★★★ 5/5
GoogleWe bought our property through White and sons and loraine, the sales progressor, has been outstanding throughout. Her communication was fantastic and kept us updated at all times throughout the process. She was professional, supportive and understanding at all times and made a the stress of moving that little bit easier.
Sally · 23 October 2023
Agent replied · 22 October 2024
We are so pleased that Loraine helped minimise the stress and made moving a little bit easier for you. Delighted to have helped with your move.
★★★★★ 5/5
TrustpilotStrongly recommend White and Sons
The team at White and Sons have been nothing less than professional, informed, friendly and positive throughout the protracted sales process for a cherished family home. At no stage were excuses offered (ie pandemic) and viewing numbers were always encouraging. The eventual sale to the new owners has been very smooth and represents a “job well done”. I would recommend White and Sons to anybody considering a property sale in the Dorking area.
Mr · 20 April 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave such a positive review, we really appreciate you taking the time to do this. Really pleased your sale was smooth and delighted we did the job well. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotFantastic!
I transferred the full management of my rental property to White & Sons after my experience with another agent became highly unsatisfactory. I cannot recommend White & Sons highly enough., they are brilliant. I have been with them for about 18 months now, and their level of customer service, both to me and my tenants is exemplary. The team are all professional, friendly, efficient and totally on top of everything. Fantastic!
Victoria · 30 August 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a great review. We are so pleased that you are happy with the service we have provided.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.