Trusted Agent profile · Tandridge

Cubitt & West Caterham reviews in Tandridge

4.7

★★★★★ Excellent

1,613 reviews across 2 platforms

53 Croydon Road, Caterham, CR3 6PD, Tandridge, CR3 6PD

Cubitt & West's office in Tandridge, at 53 Croydon Road, is rated 4.7 out of 5 across 1,613 reviews on two platforms, including 107 Google reviews rated 4.8.

Google logo

4.8 / 5

107

Reviews on Google

This office

Trustpilot logo

1,506

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tandridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Originally I dealt with Maddison who…

Originally I dealt with Maddison who was extremely helpful. All staff including Nicola, Emily and Julie were equally efficient with all of them letting me know what was happening at each stage. I had a breakdown of each viewing and any questions were answered promptly. I would have no hesitation in recommending this company for selling my house again.

Carole · 18 March 2024

Agent replied · 28 October 2024

Hi Carole,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful and efficient they've been throughout. We're delighted that you would recommend us to others and wish you all the best with your next chapter.Kind regards,Cubitt & West.

1/5

Google

I regret to share my recent experience with Lucy Prior was highly disappointing. Their demeanor was consistently rude and arrogant, with a lack of attention to my correspondence. I was inundated with unwanted emails and received an inadequate response regarding the need for my date of birth. This behavior is unprofessional and unacceptable. I urge others to consider this before engaging with this agency.

Gabriel · 27 November 2023

Agent replied · 22 October 2024

Dear Gabriel, Thank you for taking the time to leave us a review. We regret to hear how dissatisfied you are with the service that you have received. We would like to assure you that customer service is extremely important to us, and we feel strongly about investigating any concerns raised so that we can continually improve the service we provide. Your concerns have been passed onto our Customer Support team who will be in contact with you to discuss your feedback and concerns. Kind regards, Cubitt & West.

5/5

Trustpilot

Heidi at Cubitt & West in Ashington has…

Heidi at Cubitt & West in Ashington has been an absolute diamond! It has been a long and painful road to buy a property, but flat number 4 was meant to be obviously (other properties with different agents)! Also, I must thank James, their financial advisor for his excellent work, he’s made me realise my full purchase potential and never had a silly question been a problem for him.Honestly don’t think I’d be anywhere near to completion without Heidi and James! I don’t have enough words to thank them properly.

Miss · 3 July 2022

Agent replied · 28 October 2024

Heid and her team pride themselves on the service they provide every customer, I am delighted to hear that they and James were able to help you during what must have been a very stressful time.

5/5

Trustpilot

Cubit and west East Grinsted ..

Cubit and west East Grinsted ... when it was time to sell my lovley flat (my oppinon) working with Cailean Brendan and the team made the sell a lot simpler keeping me upto date with each step of the journy for witch i am very greatfull as selling a property is a stresfull experance with out properstional help many thanks Guys ..Paul

Paul · 5 January 2024

Agent replied · 28 October 2024

Hi Paul,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how straight forward they were able to make the sale of your flat with their updates each step of the way.Best wishes,Cubitt & West.

5/5

Google

Due to circumstances beyond anyone's control further up the chain, my purchase took a smidge over a year to complete. In this time, Ben Goldsmith and the team kept me updated, put up with my constant questions, and kept me calm enough that I didn't just give up on the whole shebang. Thank you to everyone at Cubitt & West Caterham, and especially Benjamin Goldsmith!

TransportBaz · 23 October 2023

Agent replied · 22 October 2024

Dear TransportBaz Many thanks for leaving a review about Ben and the team at Caterham. It is very frustrating when things take a long time, equally for you and the team! But they will always do everything they can to get you to the finish line! We are so glad it all worked out for you in the end and will be sure to pass on your comments to Ben and the team at Caterham. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

Heidi and Charlotte were just brilliant…

Heidi and Charlotte were just brilliant at Cubbit and West in Ashington. They were so professional but also so friendly and understanding. The whole process of selling my house went smoothly and if I had any problems they were there to guide me. Thank you both.

Sara · 10 October 2024

Agent replied · 28 October 2024

Hello Sara,Thank you for your lovely review! We're thrilled to hear that Heidi and Charlotte provided such a professional and friendly service at our Ashington branch. It's fantastic to know the process of selling your house went smoothly and that they were there to guide you whenever needed. Best wishes, Cubitt & West

4/5

Trustpilot

I recently used Cubitt and West to get…

I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.

Samantha · 7 September 2024

Agent replied · 28 October 2024

Hello Samantha,Thanks for leaving us such a lovely review, we really appreciate it. We'll see to it that this is passed on to Paige and the team!All the best,Cubitt & West

5/5

Trustpilot

Selling my house quickly with Cubit and West

I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.

Steve · 12 May 2022

Agent replied · 28 October 2024

Dear SteveThank you for taking the time to leave a positive review about the Cubitt & West team at East Grinstead. Communication and being kept up to date on your sale is very important and we are glad that Cailean helped you with any questions you had. We will be sure to pass on your comments to the team.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Cubitt and west in Horley is fantastic

For the past six months They have been trying to sell my property with Cubitt and West I can’t praise them enough! The team in Horley is absolutely outstanding… from their communication style to the level of professionalism is spot on. I have been dealing with Ellie, Siobhan, and Ben, who are so understanding about your time limitations, routine etc…. As the property I own, has its quirks, I had to rely on their diligence and devotion to be able to find the right person for it. ! Which happened! May I also mention that if it wasn’t for them I wouldn’t know that my lease, although it was extended, it wasn’t registered!Can’t thank you enough Cubit and west Horley

Roberto · 11 May 2022

Agent replied · 28 October 2024

Dear RobertoThank you for taking the time to leave such a great review about the team at Horley. They pride themselves in not only helping you with selling, but to take the time to help you as much as possible with any problems. We will be sure to pass on your comments. Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Renting first time couple

Myself and my partner have just moved in together for the first time. A bigger challenge than we first imagined. After countless viewings we finally stumbled upon a lovely house very local to us. The viewing appointment was very easy and straight forward. Ciaran Street from the Crawley branch helped set this up for us and it was a pleasure viewing the property and talking to Ciaran about it helping answer any questions we had. We eventually got the go ahead to move in and Cubitt and West made this very straight forward for us. Everything went smoothly and with the help and reassurance from Ciaran who was always available to help with any questions or worries we had we moved in with ease.

Callum · 10 May 2022

Agent replied · 28 October 2024

Dear Callum & SophieThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along.Best regardsBecky Jennings, Operations Director

5/5

Trustpilot

Happy Family Service Received

My family and myself would like to thank Sharon Lambert at Cubitt and West for assisting us with acquiring our new rental home. Sharon has made the process easy and less stressful. We are extremely happy with the service we have received and look very much forward to moving into our new home.

Alistair · 6 June 2024

Agent replied · 28 October 2024

Hi Alistair,Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to have helped get everything sorted with your move.Best of luck, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Patience is a Virtue

Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.

Drew · 19 January 2024

Agent replied · 28 October 2024

Hi Drew,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and proactive they were with viewings and feedback throughout the sale of your house.Best wishes,Cubitt & West.

5/5

Trustpilot

Amazing professionals

Having bought properties all over the world, I can say without doubt that Steve and his team are the ultimate professionals, and the nicest people you could imagine. From start to finish they’ve been helping us, with Sarah and Lisa helping us secure our dream house towards the end of the process. I wouldn’t hesitate to recommend these experts, it was an absolute pleasure to work with all of them! Thank you all so much for your kindness and understanding throughout what ended up quite a convoluted process with various chains, we really appreciate your help, and will be recommending you to anyone we know who wants to buy in Brighton!

Greg · 27 April 2022

Agent replied · 28 October 2024

The Woodingdean team maybe a small one, but they work together to provide the best service they can for their customers and I am delighted to hear how they managed to help you secure your dream home and we'd all like to wish you every happiness there.

5/5

Trustpilot

Great Customer Service.

We recently moved into a property through Cubitt & West Crawley. Ciaran Street showed us around the property and handled our application to rent the house and took us through everything step by step. He was very informative and was always quick to come back to us with answers to any of our questions. Ciaran is very professional and made the renting application and move in process stress free and straight forward. Ciaran is an excellent estate agent and we would recommend going through Cubbit & West Crawley as we haven't had any issues so far just good customer service.

Brogan · 20 April 2022

Agent replied · 28 October 2024

Dear BroganThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director

5/5

Trustpilot

Definitely recommend

John and his team helped us greatly throughout what was a complicated purchase. He went above and beyond what we would expect from any EA in order to keep things on track, often thinking outside of the box in the process. Communication throughout was excellent and they always made time and got back to us. Welcome home pack was a nice touch as well :) Thank you so much for all of your help!

DENISE · 21 December 2022

Agent replied · 28 October 2024

Hello Denise, Thank you for taking the time to leave a review. We will pass this on to the team! Best wishes,Cubitt & West

5/5

Trustpilot

Cubitt and West (Southsea)

Late last year we put my mums property on the market with Cubitt and West (Southsea) as we had used them before and were very happy with them. With prompt attention it was on the market by Christmas and early in the New year we had an offer! sadly the buyer pulled out 6 weeks later, but the property was promptly back on the market and soon we had another offer which is progressing well. Thanks to Maddison, Emily and Amelia for all their hard work....

Ian · 11 April 2022

Agent replied · 28 October 2024

Good afternoon Ian,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Impressed with Cubitt & West Redhill

I have been very impressed with Cubitt & West, Redhill. Kristine Capule, especially, listened to my requirements carefully when I put my property on the market, and she managed to secure a buyer extremely quickly. She was also spot on to suggest properties that I might be interested in, which helped me to find a new property I wanted to buy quickly too. Kristine is extremely professional, courteous and she is a careful listener and has the expertise to get you fast to the next step when it comes to selling and buying property. Nothing is too much trouble, and she is always happy to assist with any additional queries one might have. This is the second time I have instructed Cubitt & West Redhill in the last 7 years, and I have not been disappointed; I have been even more impressed with the team this time.

M · 6 April 2022

Agent replied · 28 October 2024

Dear M. S.Thank you for taking the time to leave such a great review for Kristine at our Redhill branch. It's great to see that you have used us before and again not been disappointed! Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Could not recommend enough

We have recently sold our property through Cubitt & West and could not recommend the southsea branch enough. We instantly warmed to Maddison the moment she came to do a valuation and throughout the whole journey, she has been invaluable. Amelia and Emily have been incredible whilst conducting viewings and as a result, we sold within just a few days.The entire team has also helped us with our own property search and we have felt nothing but supported and listened to. Maddison kept us informed of suitable properties and made us feel feel respected and looked after and we now consider the team as friends.A special mention also has to go to Ian whose humour, patience and kindness has made the entire mortgage application process painless, and his hard work will not be forgotten.We have dealt with many other estate agents and would not hesitate in recommending this team over anywhere else.

Sophie · 31 March 2022

Agent replied · 28 October 2024

Good afternoon Sophie,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Ian, Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

The marketing and sale of our property by Cubitt & West

The marketing and sale of our property by Zoey and the subsequent co-ordination with our purchase by Julie was first class. Zoey showed more interest and requested more knowledge of our home than the competition. She knew exactly who to market it to, and as a result it was sold after two viewings and only two days on the market.Our combined sale and purchase involved a chain which has required constant communication with all parties and Julie has been instrumental in getting everyone to the finishing line.

D · 29 March 2022

Agent replied · 28 October 2024

Good afternoon,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Thank you!

Recently been issued at section 21 and secured another property Marcus Farrow and Tom Barber was incredibly helpful with supporting me to make contact with the landlord to request an early end to my tenancy. I’ve been residing at the property for 3 years and Cubitt & West have been incredibly helpful throughout this time.

Amina · 18 April 2024

Agent replied · 28 October 2024

Hello Amina, Thanks for your review, we're delighted you're happy with our service. Best wishes, Cubitt & West

5/5

Trustpilot

Cubitt and West Horley

The whole experience from start to finish has been very professional from Cubitt and West. Siobhan initially got the property on the market swiftly and got buyers queueing up. Communication was clear, concise and just when I needed it to keep me on track. The team in the background like Lindy and Aumit kept the sale moving along with patience and diligence. We even had the usual chain issues but everybody stayed calm and alert and we finally exchanged without any issues. All in all the team at Cubitt and West deserve five stars.

Steven · 23 March 2022

Agent replied · 28 October 2024

Dear StevenMany thanks for your positive review of the Horley team, especially Siobhan, Aumit and Lindy! They pride themselves in giving you the best service possible to get you moved.We will pass on your comments and wish you all the best for the future.Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Cubit and West Crawley, Excellent Experience.

From the first visit when we decided to test the market we found the team professional and helpful, the online content and video walk round were excellent by and after the first open day our property was sold. Liam and then Nichole were always there to answer our queries and then guide us through the process, communications are always responded to by various staff even if the others were out of the office, I had a few long chats with Liam during the sale and found the whole process stress free, things happen in a long chain and I always felt that this was being dealt with by our sales team and solicitors, we are grateful to Cubit and West for dealing with our sale and recommend them if you are thinking of starting your own sale/buy.

Alan · 9 March 2022

Agent replied · 28 October 2024

Dear AlanThank you so much for leaving such a great review about Liam, Nichole and the team at Crawley. We completely understand how stressful buying and selling a property can be so it is great to know the Crawley branch was there for you every step of the way. Good luck for the future and thank you for the recommendation.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Exceptional service!

Over the moon with the service we have received from the Horley branch.After speaking to four estate agents about putting our house on the market, we were immediately drawn to Siobhan. She was incredibly friendly, professional and we loved her approach!! We were soon greeted by Ellie who works with Siobhan and together they got the house on the market quickly and kept me in the loop throughout. Ellie was nothing short of exceptional when it came to finding us the perfect buyers, showing them around and selling our house in a WEEK for a price we only ever hoped for!I cannot thank the girls enough and we are so happy with our decision to choose Cubitt and West! I would highly recommend to anyone!!

Holly · 2 March 2022

Agent replied · 28 October 2024

Dear HollyThank you so much for your glowing review of Siobhan and Ellie at our Horley branch. They both strive strive so hard, as do the whole team, to provide you with the best service possible in selling your property. We are so glad you got your house sold so quickly.We will pass on your comments to Siobhan and Ellie and best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

I asked Cubitt & West to let my…

I asked Cubitt & West to let my property in Brighton. Cieran and Ava were fantastic. I would recommend this agent 100%.

Tracey · 6 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviews

Questions about Cubitt & West Caterham

How many reviews does Cubitt & West Caterham have?

Cubitt & West's Tandridge office has 1,613 reviews across two platforms: 107 on Google, 1,506 on Trustpilot (across the whole business).

What is Cubitt & West Caterham's rating?

Cubitt & West Caterham is rated 4.7 out of 5 across all 1,613 reviews, and 4.8 out of 5 on Google from 107 reviews.

Where is Cubitt & West's Tandridge office?

Cubitt & West Caterham, 53 Croydon Road, Caterham, CR3 6PD, Tandridge, CR3 6PD.

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